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Diplomat Alice Springs

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Diplomat Alice Springs
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282 Reviews from our TripAdvisor Community

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Showing 264: English reviews
Perth, Australia
Reviewed 11 May 2016 via mobile

I stayed here for a night and it was so bad. The room was fitted with very poor quality of everything. Its even smell of cheap cleaning products and old. Meal was so terrible ( badly burned ribs cover with tastless old saurce and old salad) i had to call manager!. Stay away please.

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Helpful?
2Thank pwmango
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Thank you for your review pwmango, I am sorry to hear your experience at the Diplomat has not been pleasant, our main focus is to offer great Customer Service to all our guests and be as helpful as we can be. I will pass on your comments to our Food and Beverage Manager regarding your dining experience. Kind Regards, Roberta...

Perth, Australia
Reviewed 11 May 2016

Good rooms and great staff, and the restaurant is excellent. The Bar is busy and noisy. My only problem was that ABC and SBS were not available for some reason, and the free Wi-Fi was slow and not always available.

Review collected in partnership with this hotel
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Helpful?
1Thank mikedP9168ED
Diplomat_GM, Front Office Manager at Diplomat Alice Springs, responded to this review

Thank you for your reviewing the Diplomat mikedP9168ED, I am happy to see you valued the service you received from our staff and that you enjoyed our facilities. Thank you for sharing your comments with us, we hope the remainder of your journey was just as enjoyable. Kind Regards, Roberta Rusconi

Chandigarh, India
Reviewed 9 May 2016

OK room- stayed for two nights- and was in Alice Springs to take the One Day Uluru Tour. Arrived by air around noon and spent the afternoon walking around town including Todd Mall- and a walk along the Todd River. Shopping areas and restaurants where all within easy walking. Easy and relaxing so as to be ready for the long...

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Helpful?
1Thank PreetMahinderSingh
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

PreetMahinderSingh, Thank you for choosing to stay at The Diplomat Motel. I am happy to read that you enjoyed your stay and the close proximity of a number of Alice Springs attractions to our Motel. I am glad that you enjoyed your trip to Uluru and sincerely hope that you enjoyed the rest of your trip around Australia. Kind Regards,...

Tacoma, Australia
Reviewed 3 May 2016

A great central location in Alice Springs. Comfortable, clean and affordable rooms. Good pool area. Stumps Restaurant provided good dining with plenty of choice on the menu and nightly specials. The other dining option, at the pub bar, also provided a great menu, nightly specials and fantastic atmosphere. Highly recommend this motel, especially if travelling on a budget.

Review collected in partnership with this hotel
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Helpful?
1Thank Neil H
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Thank you for your review Neil H, We are glad that you enjoyed the dining options and the amenities which are available at the Motel. Hoping to welcome you back again soon, Anjelka Bazdaric

Greater Sydney, Australia
Reviewed 2 May 2016

The description of this room on the booking printout received from the tourist information centre in Alice does not match the room we paid for. It was suppose to be a superior room. This was a cramped and shabby room. It was very smelly and in urgent need of an upgrade. The water flowed out of the shower and into...

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1Thank ritasQ8297LG
Hervey Bay, Australia
Reviewed 2 May 2016

Staff friendly. Dining facilities good. Mattresses sag to the middle of the beds. Rooms require some maintenance and a better clean. Our travelling companion had faeces in his toilet and hair in the drain of the vanity. The cleaner should not have left the room in this condition. Noisy with the tavern below.

Review collected in partnership with this hotel
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Helpful?
1Thank Susan L
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Hi Susan L, I thank you for your valuable feedback. You are correct that our rooms require upgrades and we are certainly in the middle of completing them, starting with bathroom upgrades in our Superior rooms. The Economy rooms are on top of the Tavern, which can get noisy at times. This is reflected in the room rate and also...

melbourne australia
Reviewed 1 May 2016

The motel is centrally located, walking distance to supermarket, Todd Mall, in fact most things. It is not flash, but clean and comfortable. The parking is off road and the entrance door to the rooms is opened by your key. It is perfect to use for overnight or a few days. There is a restaurant at the front of the...

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Helpful?
1Thank soobee4
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Hello Soobee4, Thank you for your valuable feedback and comments. I am happy to see that you enjoyed your stay and exploring Alice Springs and the surrounds. I hope that you enjoyed the remainder of your trip and hope to welcome you back again soon. Kind Regards, Anjelka Bazdaric

Novi Sad, Serbia
Reviewed 28 April 2016

A beautiful hotel with all necessary parts in the room and outside of room Staff is very helpful Bathing water pool (in Darwin!!!) in front of hotel. And a variety of restaurants to walk in the evening. Great "bridge" which is very, very smart solution, for incredibly quick trip to town

Review collected in partnership with this hotel
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1Thank vericab2016
Reviewed 27 April 2016 via mobile

The best thing about this motel is its situation in the centre of town, walking distance to supermarkets, shopping malls and tourist attractions. A clean and courteous environment at modest cost $120 upwards. Avoid the 'economy' rooms over the tavern as it is a little noisy.

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Helpful?
1Thank Greg C
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Greg C, Yes you are correct, The Diplomat is in a central location, a short stroll from all of the must-see's and shops. I hope you were able to see all of what our town has to offer. Thank you for your review, I trust you enjoyed your visit to the Red Centre. Kind regards, Anjelka Bazdaric

Devonport
Reviewed 25 April 2016

Great place to stay , right in town and easy walk from Greyhound Terminal .Restaurant was excellent and very reasonably priced. The girls on reception were simply wonderful and so helpful directing me to places I wanted to go. Highly recommend the Diplomat and would definitely stay there again .

Review collected in partnership with this hotel
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Helpful?
1Thank SteveFoley
Diplomat_GM, General Manager at Diplomat Alice Springs, responded to this review

Hi SteveFoley, Thank you for your review and for your high recommendation. Our Reception team are always happy to help in anyway we can, as you experienced during your stay and we all look forward to welcoming you back again soon. All the best and see you soon! Anjelka Bazdaric

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Stumps Family Restaurant
Stumps Family Restaurant
Cuisines: Australian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Superbly located in the centre of town, the Diplomat Alice Motel Springs provides the perfect place to relax and unwind with 81 rooms and fantastic facilities. Only minutes walk from the heart of the Todd Mall the property is close to shops, restaurants, cafes and many of the local attractions Alice Springs has to offer. The Diplomat Alice Springs offers a range of accommodation options, meeting venues and facilities operated by friendly, professional staff. All accommodation features air-conditioning, a flat-screen LCD TV, ensuite bathrooms, tea & coffee, refrigerators and complimentary WiFi access. After a busy day of sightseeing, touring or business meetings relax by the pool and enjoy a casual meal and ice cold beer in the fully licensed Uncle's Tavern, situated onsite within The Diplomat Alice Springs complex, or meet with friends in Stumps Restaurant for a delicious meal and delightful get-together. Other on-site facilities include an outdoor swimming pool and lounge, guest laundry, Tour Desk and conference facilities. The Diplomat is an ideal base to explore the spectacular rugged beauty of central Australia and the outback. Take the heritage walk to explore some of the attractions and the unique Aboriginal Art galleries, full of stunning artworks produced by Aboriginal artists both locally and from the surrounding Aboriginal communities. The Diplomat Alice Springs is centrally located for all transfers to the airport, the Ghan train station and for all tour operators departing or returning to Alice Springs. We look forward to welcoming you to the Diplomat Motel Alice Springs. ... more   less 

Additional Information about Diplomat Alice Springs

Address: 20 Gregory Terrace, Alice Springs, Northern Territory 0871, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: RM365 - RM526 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Diplomat Alice Springs 3.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Diplomat Alice Springs Hotel Alice Springs
All Seasons Alice Springs
Hotel Style:
#5 Business Hotel in Alice Springs
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Questions & Answers

Questions? Get answers from Diplomat Alice Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are very good”
 of 5 bubbles alferreira, 29 Jan 2017 | Read review
“we had a room downstairs with the door/windows to the courtyard and it was very quite.”
 of 5 bubbles 767steffeng, 16 Nov 2016 | Read review
“Choose lower floors.”
 of 5 bubbles kanesh330, 14 Nov 2016 | Read review
“I stayed upstairs above the restaurant and it was fine. A room on the street-side up the back was also good - perhaps quieter.”
 of 5 bubbles 77lotusflower, 19 Oct 2016 | Read review
“Ask for a room away from the Pub.”
 of 5 bubbles darkdreams64, 28 Jun 2016 | Read review
5 of 5