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Crowne Plaza Alice Springs Lasseters

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Crowne Plaza Alice Springs Lasseters
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923 Reviews from our TripAdvisor Community

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Showing 859: English reviews
Reviewed yesterday NEWvia mobile

QANTAS cancelled flight to Cairns. Arranged last minute accomodation and meals at the Crown Plaza. Room was huge with balcony. Great bed and super comfy pillows. Never said here before would stay again, should I find myself out here again. Great Wi-Fi Staff very friendly.

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Helpful?
Thank Clan D
Antwerp, Belgium
Reviewed 5 days ago NEW

Given the location and the high temperatures, the shuttle bus should run more often. Bikes are available for those who are not afraid of cycling in harsh conditions. Aside from this, a perfect hotel in the Red Centre.

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Helpful?
Thank Peter D
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Hi Peter D, It is great to hear you enjoyed your stay at Crowne Plaza Alice Springs Lasseters and I am pleased you enjoyed the many offerings we have. Thank you for your time providing travellers with great comments. Kind Regards, Coralie Petit Front Office Manager

Melbourne, Australia
Reviewed 5 days ago NEW

My previous review here scored Lasseters a 4 out of 5. Going back to an IHG brand - in this case Crowne Plaza has made the difference. For those that know the brand, service, particularly to repeat customers is a priority. My phone booking, modification, greeting, room and service were all at the level you'd expect of the IHG brand....

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Helpful?
Thank Ourpoeticprince
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Ourpoeticprince, Such a fantastic review to read!! We have shared your review amongst the team who really did appreciate the feedback - it certainly is encouraging to see that the efforts we are making are having a profound impact on the guests experience. Thank you for taking the time to post this review and I believe we will welcome...

Sydney, Australia
Reviewed 1 week ago

Recently spent 3 nights at this hotel. The staff were friendly, the rooms were comfortable and clean while the pool area was enjoyable. The hotel is out of Alice Springs but with the benefit of a hire car this was no problem. We were not impressed by the restaurants within the hotel (in the Casino area). The restaurant area of...

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Helpful?
Thank pal410
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear pal410, I am very pleased to receive your favourable review of your recent stay at Crowne Plaza Alice Springs Lasseters. Thank you for taking the time to provide us with some feedback. It is wonderful to hear that you enjoyed most aspect of your stay. May I acknowledge your comments about the Food and Beverage, we will certainly take...

Grouville, United Kingdom
Reviewed 1 week ago

Lasseters is a first class property on the edge of Alice Springs and used by many on their visit to or from Uluru. The style of Lasseters hotel is almost a resort as it embodies accommodation, swimming pool, health club, casino etc etc! The two storey accommodation is spread over five blocks where Block five is the newest and most...

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Helpful?
Thank Brian W
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Brian W, Thank you for taking the time to provide us with some feedback on your recent stay at Crowne Plaza Alice Springs Lasseters. It is wonderful to hear that you were able to accommodate you with an early check-in. My team and I always strive to provide our guests with the best experience. Should your travels bring you...

Nelson, New Zealand
Reviewed 1 week ago

We had five nights stay here and it was lovely. Our room was 5116 which was out back behind the pool, lovely new rooms, very spacious and comfortable. We ate at the different restaurants there but our favourite was the Goat and Bucket, it was just so delicious. The pool area was lovely and very inviting. Staff were friendly and...

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Helpful?
Thank Tracey_1966
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Tracey_1966, Thank you for sharing your experience at Crowne Plaza Alice Springs Lasseters. I am delighted you had a great stay, enjoying the excellent service provided by our staff, comfortable room and the hotel's ideal facilities. I look forward to the opportunity of welcoming you back in the near future. Kind regards, Coralie Petit Front Office Manager

Fredericksburg, Virginia
Reviewed 2 weeks ago

I stayed at Lasseters twice during my visit to Australia: when I first arrived in Alice Springs (I had taken The Ghan from Adelaide) and then again after visiting Uluru and Kings Canyon). My room faced the MacDonnell Ranges, and from my balcony I could see the most beautiful sunrise each day. I had breakfast in my room and also...

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Helpful?
Thank JBoice
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear JBoice, Thank you for taking the time to review Crowne Plaza Alice Springs Lasseters and for sharing your great feedback. We were pleased to read that you enjoyed our hotels room and facilities. We hope to be able to welcome you back again in a near future. Kind regards, Coralie Petit Front Office Manager

Reviewed 3 weeks ago

Just stayed for one night. Second time back as this place has everything you need whilst in Alice. Great restaurant and bar. Casino and sports TVs fantastic pool. Only part i dont like is that to get to rooms you walk around in opened walkways everywhere.

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Helpful?
Thank Trisha R
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Trisha R, Thank you for returning to Crowne Plaza Alice Springs Lasseters and for taking the time to share your review on Trip Advisor. I’m pleased you enjoyed your overall stay with us and was glad you enjoyed our 5 restaurants and bars. Rest assured your comment regarding the walkways has been brought to the attention of the appropriate...

Colchester, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed one night last week. Staff seemed helpful and the room was very good. The morning alarm call didn't happen, and the preordered cycle for my wife was a large man's cycle that she struggled to ride. Discovered on return that she had been given the wrong bike. Odd incident whilst having a meal in the bar area. We...

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Helpful?
Thank Tr3vor
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear Tr3vor, Thank you for taking the time to share your review on Trip Advisor. While I was thrilled that you enjoyed our pool and restaurants, I was indeed disappointed that we fell short on some aspects of your stay. Our sincere apologies for any disappointment caused on your most recent stays regarding any lack of warmth or service, as...

Australia
Reviewed 4 weeks ago

Lasseters has changed hands and is now a Crowne Plaza. It seems the change has improved it and I hope that in time it will continue to improve. The food was better although the room service menu is limited. Out of 3 nights 1 order was wrong and once they had sold out of what I ordered. Fingers crossed

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Helpful?
1Thank dkcoll
LassetersHotelCasino, Front Office Manager at Crowne Plaza Alice Springs Lasseters, responded to this review

Dear dkcoll, It was a pleasure having you recently at Crowne Plaza Alice Springs Lasseters. We are thrilled that you have noticed some improvement. Our intention is always to make our guest happy and the team can't be more happy to receive such comment. We thank you also for identifying issues in regards to your in-room dining experience. I will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course. ... more   less 

Additional Information about Crowne Plaza Alice Springs Lasseters

Address: 93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: RM410 - RM691 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Alice Springs Lasseters 4.5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity and IHG so you can book your Crowne Plaza Alice Springs Lasseters reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lasseters Hotel Alice Springs
Hotel Style:
#2 Luxury Hotel in Alice Springs
#4 Business Hotel in Alice Springs
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Alice Springs Lasseters staff and other travellers.
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Questions? Get answers from Crowne Plaza Alice Springs Lasseters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the IHG group and work towards Elite status for upgrades”
 of 5 bubbles Ourpoeticprince, 15 Feb 2017 | Read review
“Although there are higher grade bedrooms, the basic room with balcony was more than adequate.”
 of 5 bubbles brianwR6658FB, 12 Feb 2017 | Read review
“Pick a room with a view of the MacDonnell Ranges.”
 of 5 bubbles JBoice, 5 Feb 2017 | Read review
“Ask for Block 5”
 of 5 bubbles dkcoll, 17 Jan 2017 | Read review
“Book a room with pool views or mountain views. ”
 of 5 bubbles O508MZkarenc, 12 Jan 2017 | Read review
5 of 5