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Lasseters Hotel

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Lasseters Hotel
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910 Reviews from our TripAdvisor Community

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Showing 849: English reviews
Melbourne, Australia
Reviewed 4 days ago NEW

Upside - Very lovely 5 star hotel. Helpful staff and gorgeous pool with restaurants, bars and room service. Has a shuttle bus to take you into town. Downside - Needs a security fence around the complex. Also the casino needs to increase security and adhere to dress codes. Lots of people in thongs and shorts inside and people outside in...

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Helpful?
Thank O508MZkarenc
Port Lincoln, Australia
Reviewed 1 week ago NEWvia mobile

Stayed at Lasseters for a weekend away in the Territory and would highly recommend. Rooms very clean, spacious, comfortable and quiet. Linen and Bed very comfortable. Large televisions and Bathrooms were new with great showers. Staff in the hotel were helpful and assisting. The pool and cafe were also a highlight. Definitely will stay here again and would suggest others...

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Helpful?
Thank Jules D
LassetersHotelCasino, Front Office Manager at Lasseters Hotel, responded to this review

Dear Jules D, Thank you for taking the time to write this lovely review! The team are so happy you enjoyed your stay with us and their great service did not go unnoticed. We hope you were able to relax and take advantage of the Premium room and facilities while you were here also. We hope to welcome you back...

Reviewed 1 week ago via mobile

Good hotel without shooting the lights out. Only one night stay for us. Still feels kind of austere architecture like the Hilton up the road but overall served our purpose. Service good and location suited us.

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Helpful?
Thank Lachlan M
LassetersHotelCasino, Front Office Manager at Lasseters Hotel, responded to this review

Dear Lachlan M, Thank you for your feedback regarding your recent stay at the Crowne Plaza Alice Springs. We are delighted to hear that you were impressed with the location of our Hotel. I apologise that the architecture of the room was not quite up to your standard. Our team will be very pleased that you enjoyed the service that...

Reviewed 1 week ago via mobile

We booked 5 nights here and when we checked in were advised we had been upgraded, lovely suprise. Stayed in block 5, 3rd floor with nice view of the pool area. King bed extremely comfortable to sleep in especially after long days. Clean room with great rain shower. Pool and pool area is nice, always clean and the grounds and...

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Helpful?
Thank SCT2009
LassetersHotelCasino, Front Office Manager at Lasseters Hotel, responded to this review

Dear SCT2009 Thank you for the lovely feedback regarding your recent stay at the Crowne Plaza Alice Springs. It is wonderful to hear that you enjoyed our Premium room and the view of the pool. The staff will be extremely grateful for your nice comments about the hotel grounds. Hope to see you again soon! Coralie Petit Front Office Manager

sydney
Reviewed 2 weeks ago

the hotel in general was awesome . However the juicy rump was a big let down , waiting close to 40mins for a hamburger and being charged 28 dollars for the honour was a big let down. When i pay 28 dollars i actually expect a little more than two round balls of mince with a few leafs of lettuce...

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Helpful?
Thank wilburshere
LassetersHotelCasino, Front Office Manager at Lasseters Hotel, responded to this review

Dear wilburshere, A belated happy birthday from myself and the team at the Crowne Plaza Alice Springs. Thank you for taking the time to provide us with feedback regarding your stay with us. While I am disappointed that you didn't enjoy every aspect of your stay, I thank you for letting us know. This allows me to pass the information...

Australia
Reviewed 2 weeks ago

Have stayed here a few times and is my favourite place to stay in Alice. Rooms are nice, easy to park and the pool is fantastic in the heat. The tables are a winning bonus. The Juicy Rump does a solid Territorian meal.

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Helpful?
1Thank MelbournePeel
LassetersHotelCasino, Front Office Manager at Lasseters Hotel, responded to this review

Dear MelbournePeel, Thank you for the lovely feedback regarding your recent stay at the Crowne Plaza Alice Springs. It is wonderful to hear that we are your favourite place in Alice Springs. I will make sure to pass on your feedback to the entire team. Hope to see you again soon! Regards, Coralie Petit Front Office manager

Reviewed 2 weeks ago via mobile

We were flooded out of Uluru after the biggest rainstorm in 50 years and the Uluru airport was shut down. Qantas to the rescue. The drove us to Alice Springs to stay at this hotel overnight and arranged to have us we fly out the next morning. All in all it was a good experience staying in Alice Spring. The...

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Helpful?
Thank Michael S
LassetersHotelCasino, Front Office Manager at Lasseters Hotel, responded to this review

Dear Michael S, We really appreciate you taking the time to give us feedback on your stay here at the Crowne Plaza Alice Springs. The staff and I are delighted that you enjoyed the service provided, as well as the buffet breakfast. I hope you managed to see the waterfalls off Ayers Rock before your departure. Until next time! Coralie...

Sydney, Australia
Reviewed 2 weeks ago

Booked the Deluxe Suit because for 5 days we wanted some room...and room we got, plenty of living area, big room with king size bed and large bathroom with a stand alone shower. -First room we got stunk of some type of sewage, we were quickly moved but we got the feeling the front desk staff knew of the problem...we...

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Helpful?
1Thank David B
LassetersHotelCasino, Front Office Manager at Lasseters Hotel, responded to this review

Dear David B, It was a pleasure having you recently. We thank you for identifying the quality of service from our staff and for identifying issues. We are constantly working to exceed our guest's expectations and certainly do appreciate you taking the time to provide your feedback. It is disappointing to see your experience was so far from that which...

Maidstone, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for just one night. The staff were very helpful and check-in was efficient. The hotel is part of the wider casino complex and has a lovely pool area together with a choice of eateries. Our standard room was a good size and relatively modern. The location is a little out of town, which wasn't an issue for us...

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Helpful?
Thank Gary S
LassetersHotelCasino, Front Office Manager at Lasseters Hotel, responded to this review

Dear Gary S, It was a pleasure having you recently at Lasseters Hotel. Thank you for taking time in giving us feedback from your stay. It was lovely that you got to experience most facilities in the hotel and enjoyed the service and amenities. Our team would be delighted to hear that your were impressed with the levels of service....

New York
Reviewed 4 weeks ago via mobile

Great hotel in Alice Springs. Perfect place to explore the outback. Rooms are clean and comfortable. Staff is friendly and extremely helpful. Food is good and reasonably priced. Great pool complex for relaxing in the sun. Highly recommended if you are staying in the area.

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Helpful?
Thank jmarkisz
LassetersHotelCasino, Front Office Manager at Lasseters Hotel, responded to this review

Dear jmarkisz, Thank you for your very kind feedback following your recent experience with us at Lasseters Hotel. We are truly delighted to hear of your memorable experience and hope to welcome you back again soon. Best regards, Coralie Petit Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Lasseters is the centre of entertainment in Alice Springs with two bars, three restaurants including Juicy Rump bar and grill, Tali featuring contemporary Australian cuisine with a hint of the Outback, and Tempo an exclusive tapas, wine and cocktails bar, as well as an international standard casino, 24-hour health and fitness facility, Lavish beauty salon and day spa, 205 four and a half star hotel rooms and adjoins the Alice Springs Convention Centre. Lasseters enjoys picture-perfect surroundings beneath the stunning MacDonnell Ranges, alongside the banks of the Todd River, and adjoining the Alice Springs Golf Course. ... more   less 

Additional Information about Lasseters Hotel

Address: 93 Barrett Dr, Alice Springs, Northern Territory 0870, Australia
Region: Australia > Northern Territory > Red Centre > Alice Springs
Price Range: RM375 - RM670 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Lasseters Hotel 4.5*
Number of rooms: 205
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Also Known As:
Lasseters Hotel Alice Springs
Hotel Style:
#2 Luxury Hotel in Alice Springs
#4 Business Hotel in Alice Springs
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Questions & Answers

Here's what travellers have asked, with answers from Lasseters Hotel staff and other travellers.
3 questions
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Questions? Get answers from Lasseters Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room with pool views or mountain views. ”
 of 5 bubbles O508MZkarenc, 12 Jan 2017 | Read review
“get a level 2 room ground floor sucks”
 of 5 bubbles wilburshere, 1 Jan 2017 | Read review
“Blocks 3 and 4 very good rooms for price.”
 of 5 bubbles jbnamatthews, 15 Dec 2016 | Read review
“Ground floor as limited elevators;”
 of 5 bubbles elaineb289, 7 Dec 2016 | Read review
“Block 5 for great views of the Ranges”
 of 5 bubbles Wayne08, 7 Dec 2016 | Read review
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