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Desert Gardens Hotel, Ayers Rock Resort

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Desert Gardens Hotel, Ayers Rock Resort
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2,395 Reviews from our TripAdvisor Community

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Showing 1,901: English reviews
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Brisbane, Australia
Reviewed yesterday NEW

Even though Desert Garden's restaurants were still being renovated, the hotel itself was clean; renovated rooms, neat and well-presented and staff, friendly and courteous. It wasn't an inconvenience to walk up to the town centre and eat at the indigenous student-run cafe or Gecko's. The free shuttle bus can take you to any of the other hotels to have a...

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Helpful?
Thank Seva A
Kincumber, Australia
Reviewed 2 days ago NEW

Have just returned from Uluru and stay at Desert Gardens. The refurbished room was very spacious, had a comfortable bed and great hot shower. We did have a mouse visitor during the night, but as our room was right in the middle of a desert garden setting this was not surprising. The staff came to take care of it straight...

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Thank rodmatsuo
Plymouth, United Kingdom
Reviewed 3 days ago NEW

I spent one night here with my husband as part of a tour group. I expected bugs as the hotel is in the desert. I did not expect to find a mouse trying to gnaw its way through a sealed packet of biscuits on the table, Others on the tour also experienced mice in their rooms. I expected to queue...

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Helpful?
Thank 261gill
Georgia R, Customer 261gill at Desert Gardens Hotel, Ayers Rock Resort, responded to this review

Hi 261gill We are very sorry to read that you were unable to enjoy your stay at Desert Gardens Hotel. I would like to assure you that our team take great pride in providing the best possible service for our guests and we are therefore disappointed that this was not your experience. Please be reassured that your feedback regarding the...

Thornlands, Queensland, Australia
Reviewed 6 days ago NEWvia mobile

The reception staff go over the top to look after you one stood to make sure our stay was to be very memorable for my 60th birthday. So when you check in i hope you get Abbie as she went just that bit extra for us Thanks Abbie for making our stay one to remember.

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Helpful?
Thank Peter B
Georgia R, Customer Relations at Desert Gardens Hotel, Ayers Rock Resort, responded to this review

Hi Peter B Thank you for your lovely feedback and it was my pleasure to share your comments directly with Abbie. We were honored that you chose to celebrate your birthday at Ayers Rock Resort and are delighted that you enjoyed your stay. Kind Regards Peter White General Manager Desert Gardens Hotel

St. Augustine, Florida
Reviewed 1 week ago NEWvia mobile

Rooms was nice, clean and quiet. Restaurant and bar were under construction and not open. If I knew this, I would have looked elsewhere. Town Center, such as it is, is a 5 min walk with shops and eateries. Recommend Kalutara, a student run cafe. Gecko Cafe is overpriced and b not great. Unfortunately there aren't many choices on Ayer...

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Helpful?
Thank Jack1247
Georgia R, Customer Relations at Desert Gardens Hotel, Ayers Rock Resort, responded to this review

Hi Jack1247 Thank you for your feedback and I am sorry to read that the restaurant renovation at Desert Gardens Hotel affected your overall stay with us. We have pro-actively ensured that all of our booking partners are aware of our refurbishment and we therefore sincerely regret that you were unaware prior to your arrival. We are pleased to offer...

Gosford, Australia
Reviewed 1 week ago via mobile

Pros: Comfortable beds. Large TV. Nice decor in room. Great pool area (with bar). Nice garden area. Easy to walk around the village. Large breakfast buffet. Close to Uluru and the Olgas! We enjoyed the holiday vibe of the resort. Staff on reception are so friendly. Cons: Buildings look a bit shabby. A sack of dirty towels etc was left...

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Thank Nicola163
Melbourne, Australia
Reviewed 1 week ago

Recently spent the March Melbourne long weekend staying at the Desert Gardens Hotel as part of the Ayers Rock Resort. The primary reason for going to this part of the world was to see the Field of Lights display that I had read so much about and really hadn't thought much about Uluru etc. I can say that I got...

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Helpful?
Thank Helen W
Georgia R, Customer Relations at Desert Gardens Hotel, Ayers Rock Resort, responded to this review

Hi Helen W Thank you for your lovely review of Desert Gardens Hotel and we are so pleased you enjoyed your stay. All rooms are now indeed fully refurbished and the restaurants are due to reopen in April however I am so pleased that you enjoyed the breakfast on offer at Gecko's Cafe, which is being served especially for our...

Lostwithiel, England, United Kingdom
Reviewed 1 week ago via mobile

Stayed for 3 days and 2 nights. Rooms spacious, clean and nicely appointed. Staff were friendly and effective. Loads of FREE things going on in and around the resort - for resort think compact/ all within easy walking distance (10 - 15 mins tops) Even in March the heat hit 40 degrees. You'll need a hat, sunglasses and lots of...

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Helpful?
Thank Val_H_Losti
Georgia R, Customer Relations at Desert Gardens Hotel, Ayers Rock Resort, responded to this review

Hi Val_H_Losti Thank you for sharing your experience at Desert Gardens Hotel and I am so pleased to read that you enjoyed your stay with us in the spiritual heart of Australia. We hope to see you back again some time in the future. Kind Regards Peter White General Manager Desert Gardens Hotel

Chicago, Illinois
Reviewed 1 week ago

Very nice accomodations w/ friendly and helpful staff and beautiful surroundings. Staff accomodating in confirming my next day tour arrangements and in letting me check a bit late due to a morning guided hike

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Helpful?
Thank June O
Georgia R, Customer Relations at Desert Gardens Hotel, Ayers Rock Resort, responded to this review

Hi June O We are delighted that you enjoyed your stay at Desert Gardens Hotel and I greatly appreciate your lovely feedback and it be my pleasure to share it directly with our team. Thank you for choosing to visit our beautiful part of Australia. Kind Regards Peter White General Manager Desert Gardens Hotel

Curitiba, PR
Reviewed 1 week ago via mobile

Desert Garden is now part of Novotel chain and you can use your Accor Leclub membership card at this property. The rooms have been renovated and are spacious and comfortable. One can notice the hotel age at the tap, tiles, windows and other details of the room. The hotel restaurant is under refurbishment and the alternative restaurant for breakfast is...

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Thank DC-3Viator

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Voyages Desert Gardens Hotel is a superior hotel at Voyages Ayers Rock Resort. Magnificent ghost gums and flowering native shrubs are the setting for this hotel. Voyages Desert Gardens Hotel is centrally located to all resort and touring facilities and offers a range of accommodation, from shaded poolside rooms to deluxe rooms overlooking the desert.You can relax in the comfort of your own private balcony or courtyard, or unwind in the hotel's pool, sipping cocktails from the Bunya bar. It's only a short stroll to the Resort's numerous lookouts, where you can view what is arguably Australia's best sunset, with the spectacular play of colours across the face of Uluru and the surrounding desert. Once the sun has set, dine at Arnguli Grill and savour an a la carte flame grilled menu. ... more   less 

Additional Information about Desert Gardens Hotel, Ayers Rock Resort

Address: Yulara Drive, Yulara, Northern Territory 0872, Australia
Region: Australia > Northern Territory > Red Centre > Yulara
Price Range: RM966 - RM1,660 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Desert Gardens Hotel, Ayers Rock Resort 4.5*
Number of rooms: 218
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Also Known As:
Desert Gardens Hotel, Ayers Rock Hotel Yulara
Hotel Desert Gardens
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Questions & Answers

Here's what travellers have asked, with answers from Desert Gardens Hotel, Ayers Rock Resort staff and other travellers.
27 questions
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New Jersey
over a year ago
Tenby, United Kingdom
Sydney, Australia

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Questions? Get answers from Desert Gardens Hotel, Ayers Rock Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are all widely- spread out around the grounds and centred around the pool.”
  • Desert Gardens room
 of 5 bubbles SevaA, 24 Mar 2017 | Read review
“The rooms are very spread out so some a quite a walk from the main ara.”
 of 5 bubbles rodmatsuo, 23 Mar 2017 | Read review
“If possible try to get a room without mice”
 of 5 bubbles 261gill, 22 Mar 2017 | Read review
“If you can get a room upstairs (there's no lift) and the room does look out towards the Rock I think it's worth the bit extra”
 of 5 bubbles helenw788, 16 Mar 2017 | Read review
“We asked for a quieter room, so were given a ground floor unit, further away from the pool and it was indeed quiet!”
 of 5 bubbles marleec2016, 5 Mar 2017 | Read review
5 of 5