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Novotel Darwin CBD

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Novotel Darwin CBD
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1,297 Reviews from our TripAdvisor Community

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Showing 1,228: English reviews
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Reviewed 2 days ago NEWvia mobile

Booked 2 nights. Had a lovely time. Pool area is a bit tired. Spa pump needs repair. Staff were awesome and very helpful. Meals were amazing. The best children's menu that I have seen for a long time!

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Helpful?
Thank Sheree R
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I was pleased to read your great comments about how good the staff where and you enjoyed your meals. We hope to see you gain next time you are in Darwin. Kind regrards John Armstrong General Manager

Perth, Australia
Reviewed 2 days ago NEWvia mobile

I was lasy here abput 18 mo ths ago and was greatly surprised by the i.improvement i saw. It has always been a great location and close for main areas of Darwin. Now i can say they offer customer Service, excelle t room setup and great food. Will be back again

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Helpful?
Thank RachealP
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for taking the time to write a review. I know my team will enjoy reading your comments regarding the service and food offering. We look forward to your next visit to Darwin. Kind regrads John Armstrong General Manager

Greater Melbourne, Australia
Reviewed 1 week ago

The customer service is excellent. Rooms are extremely clean. since its an old building does not have that modern open feeling. Can't ask for a better location overlooking the harbour. food department is dissapointing. stayed for 3 mights and the breakfast buffet was the same. we were there for easter brekkie and not a single easter bun was offered. The...

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Helpful?
Thank Desilva2016
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I will be discussing your issues with my Head Chef and Food & Beverage Manager to make improvements. Hopefully soon we will have a new coffee machine. Kind regards John Armstrong General Manager

Kununurra
Reviewed 1 week ago

I do not appreciate that after 1 week I still have not had my "bond" returned. Nice enough rooms. Lovely staff on a whole . Pool was very ordinary and the spa lasted about 1 minute when the button was pushed. But the location is great!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Gabrielle L
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and let me apologise for the delay in returning the bond. The hotel does a pre authorisation on a card which hold for 7 days and then is released. If you require us to release straight away please contact me and I can organise. I was pleased to read that the staff served you well....

Reviewed 1 week ago via mobile

I had a corner room on level 4. I liked the window seat, where I could watch the storms from the comfort of the hotel. Pool area is good and restaurant had lovely food. I would stay again on holiday or for business.

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Helpful?
Thank Melissa Y
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for taking the time to write a review. It was pleasing to read that you enjoyed your stay with us especially the food in the restaurant. We look forward to welcoming you on your next visit to Darwin. Kind regards John Armstrong General Manager

Canberra, Australia
Reviewed 1 week ago

Loved the friendly people and excellent service however the technology i.e. wifi, TV, room swipe cards basically hardly ever worked. Great location, excellent food, wonderful service but be prepared to be living 20 years ago technology wise

Review collected in partnership with Accorhotels.com
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Helpful?
Thank kimball28
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I am sorry that technology didn't work as well as required. I was pleased to read how good the staff where and you enjoyed the food in our restaurant. Kind regards John Armstrong General Manager

Brisbane, Australia
Reviewed 1 week ago

Rooms were clean but very tatty and in need of a refurb, the breakfast was very good with pretty much everything you could imagine available, better than the Novotel in Sydney which was my fav before, I don't know about the other meals as I ate out every night. Rooms were clean but very shabby and in need of a...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Phill1080
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your feedback and I am sorry that you found the rooms not up to standard. I was pleased to read that they were clean and you enjoyed your breakfast. Kind regards John Armstrong General Manager

Muswellbrook, Australia
Reviewed 1 week ago

The rooms are a bit dated & in need of a refurbishment, but the hotel is in a great location, plus the twin rooms have a great lay out. The hotel has a real laid back feel, a bit like Darwin it self. The restaurant has a great selection for breakfast, which helps when you have children. https://www.tripadvisor.co.uk/ShowUserReviews-g255066-d256364-r186182129-Novotel_Darwin_CBD-Darwin_Top_End_Northern_Territory.html#

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Helpful?
Thank mitchgp
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for your review and I am glad you enjoyed the location of the hotel and the breakfast had a great selection for your children. We look forward to welcoming you back again on your next visit to Darwin. Kind regards John Armstrong General Manager

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

The hotel is badly let down by having aged un-graciously and not having been renovated and/or renewed. It’s now desperately in need of up-dating and no amount of superficial decoration will disguise that fact. Examples include in-room air-conditioning that is both overly noisy but barely functions when it comes to keeping the occupants cool, replacement grouting in the bathroom that’s...

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Helpful?
Thank Expat139
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you for taking the time to write a review. I am sorry that the hotel did not meet your expectations but was pleased to read that the staff were helpful and courteous. I do hope you give us another opportunity to serve you better on your next visit to Darwin. Kind regards John Armstrong General Manager

Kununurra, Australia
Reviewed 2 weeks ago

I booked individual dqys on the 3rd, 6th and 7th April. No problem until the 7th when twice I was locked out of my room because the days hadn't been linked. Other than that all good. I have stayed at the Novotel Darwin for a total of nearly 7 weeks over the last 5 years and it is my primary...

Review collected in partnership with Novotel Hotels
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Helpful?
Thank allan_kerr
John A, General Manager at Novotel Darwin CBD, responded to this review

Thank you Mr Kerr for your feedback and let me apologise for the problem you encountered with your keys, I will be sharing your feedback with my front office team to try prevent this happening in the future. I am glad everything else was fine with your stay and we look forward to welcoming you back on your next visit...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Darwin CBD is conveniently located in the city centre, overlooking Darwin Harbour. This 4 star hotel is a short stroll from the dining and entertainment precinct of Mitchell Street and is equally suited to business trips and holidays. Boasting 140 spacious rooms and conference facilities, the Novotel CBD features a magnificent tropical indoor rainforest, complete with cascading vines and palm trees. Try our famous cocktails in the bar, or enjoy a delicious meal in our restaurant. ... more   less 

Additional Information about Novotel Darwin CBD

Address: 100 Esplanade, Darwin, Northern Territory 0800, Australia
Region: Australia > Northern Territory > Top End > Darwin
Price Range: RM365 - RM1,039 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Darwin CBD 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, Priceline, Agoda, ACCOR, TripOnline SA, Evoline ltd, Cheap Tickets and HotelQuickly so you can book your Novotel Darwin CBD reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Darwin Atrium Hotel Darwin
Accor Darwin Atrium
Darwin Novotel
Hotel Style:
#12 Luxury Hotel in Darwin
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Darwin CBD staff and other travellers.
3 questions
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Questions? Get answers from Novotel Darwin CBD staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“harbout view”
Desilva2016, 17 Apr 2017 | Read review
“Try and get an ocean view”
R5787AAtomg, 3 Apr 2017 | Read review
“get a room on the front if possible”
XenophonAnabasis, 13 Mar 2017 | Read review
“Room was close to elevator... but no noise. TERRIBLE VIEW - faced a wall!. Get room above lobby or OPPOSITE the elevators for best view.”
AkRiff, 8 Mar 2017 | Read review
“We were on the South side and were very pleased overall.”
paknasi, 24 Feb 2017 | Read review
5 of 5