We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Oaks Aurora

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Oaks Aurora
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

545 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 530: English reviews
Start your review of Oaks Aurora
 Click to rate
Reviewed yesterday NEWvia mobile

I have never stayed anywhere so noisy. Music and shouting so loud on the streets outside. I would expect some noise in the city but this is crazy. Tried to call reception to ask what time the noise would quieten down but no reply several times. On business so need a good night sleep.

 Report
Helpful?
Thank clayree
Brisbane
Reviewed 3 days ago NEWvia mobile

We booked a river view executive apartment, checked in, our credit card was preauthorised then we were advised there was actually no room available. Had to forfeit parking already paid for across the street, took 10 days to get the preauthorisation lifted and birthday night in the city was ruined.

 Report
Helpful?
Thank BrisbaneBeachfan
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your feedback on your recent reservation at Oaks Aurora Tower. I wondered could you please be so kind and contact me direct on email hmaurora@theoaksgroup.com.au so we can discuss your comments further. It is very unusual that we would be 'double booked'. Likewise I cannot understand why we would take a credit card preauthorisation if you were...

Southern Queensland, Australia
Reviewed 4 days ago NEWvia mobile

Definitely a good choice, rooms were clean and modern. Idea to get from Central station only a few minutes walk once there you can walk to Eagle Street Pier and Queen shopping precinct. The view we had was of the river and Storey Bridge which looks great all lit up at night

 Report
Helpful?
Thank Jane M
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your feedback on your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay with us. We look forward to welcoming you back to Oaks Aurora Tower in the not too distant future.

Brisbane, Australia
Reviewed 1 week ago via mobile

Got ready for a wedding at customs house here. The hotel aspect was pretty basic like the toiletries. Reception staff were average but the view and the location made up for it! Beds were clean and comfortable enough.

 Report
Helpful?
Thank patriciadrew28
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to hear that the location of the building was convenient for you. Likewise we're glad you enjoyed the view from your apartment. Hopefully we can welcome you back to Oaks Aurora Tower in the not too distant future.

Reviewed 1 week ago via mobile

I spent 3 nights at oaks Aurora and found it to be a great location with amazing views of the river and bridge. However the room itself needs improvement, I had to be moved 3 times as the first room was not clean and the second room had a broken shower. I think with a little more investment on the...

 Report
Helpful?
Thank Squeenan
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. I'm very sorry to hear that you encountered maintenance issues whilst staying with us. Please rest assured we're ordinarily abreast of maintenance issues such as broken showers. All going well you enjoyed your provided accommodation. Thank you again for providing this feedback. We hope to welcome you...

Brisbane, Australia
Reviewed 1 week ago via mobile

I have to say oaks are hopeless from reservations to check in. I cannot believe how long it takes to check in. Clearly the processes in place are failing and real change is required. Then staff are just hopeless and completely out of their depth. The rooms are not well maintained and clearly have no control on the persons staying...

 Report
Helpful?
Thank David J
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for providing this feedback on your recent stay at Oaks Aurora Tower. We appreciate your taking the time. I apologise that your checkin experience was slow. I'm assuming you stayed with us over a weekend when it can often be busy. Likewise, social activity can be somewhat heightened on weekends and for this very reason we employ additional...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

Although the units are spacious the units are amongst many owner occupied units. Check in took longer than it should and you have to drive around the carpark to find a spot you're allowed to park in. Although that said the cleaning has been the biggest concern. I really don't know how hotel management continue to let substandard cleaning to...

 Report
Helpful?
1Thank Stratts_Intel
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your feedback on your recent stay at Oaks Aurora Tower. I'm sorry to read that your stay with us was not entirely satisfactory. In particular I am concerned about your comments in relation to the cleaning standards and judging by the photos you provide there is an obvious shortcoming. I wondered could you please email the details...

Melbourne, Australia
Reviewed 3 weeks ago

Very easy parking on sight. Room was very nice and larger than expected. Nicely set out with a great view of the city from the balcony. Even though there was no on site restaurant there were a number of places to eat next door and restaurants along the river. Will stay here again if staying in Brisbane.

 Report
Helpful?
Thank gregfrankel
OaksAurora, Manager at Oaks Aurora, responded to this review

Thank you for your comments on your recent stay at Oaks Aurora Tower. We're pleased to hear you enjoyed your stay with us. We look forward to welcoming you back in the not too distant future.

Brisbane, Australia
Reviewed 3 weeks ago via mobile

I booked a 1 bedroom executive room w/ river views for my 21st birthday to celebrate with a few friends. It's a great location, in the middle of both the city and fortitude valley. Staff were excellent, very helpful and friendly. The room was adequate and had a great view of the river like asked. The executive rooms have full...

 Report
Helpful?
2Thank Olivia R
OaksAurora, Front Office Manager at Oaks Aurora, responded to this review

Hello Olivia R, Thank you for taking the time to review our Property. I am pleased to hear that you enjoyed your stay and your birthday, the building's location does make for great views of the river from our 1 Bedroom Executive apartments. I have advised our maintenance team to resolve the cosmetic wear that you have mentioned. Once again...

Canberra, Australia
Reviewed 3 weeks ago

The hotel is well located for business needs and close to restaurants along the river - any short term accommodation that allows walking access to appointments and suitable eateries has an advantage. The building is a little bit tired and the rooms, corridors and lobby would benefit from a makeover, but nevertheless clean and adequate for a short stay. Staff...

 Report
Helpful?
Thank Maria V
OaksAurora, Front Office Manager at Oaks Aurora, responded to this review

Dear Maria V, Thank you for providing a review on your recent stay at Oaks Aurora Tower. I am glad to know you enjoyed our convenient location and found our service pleasant and apartments clean and adequate. I am disappointed to hear you found our Wifi unreliable and is wondering if it was brought up to our attention during your...

288 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (255)
Viewed
View from Room (36)
Viewed
Bathroom (10)
Viewed
Room/Suite (74)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (1)
Viewed
Hotel & Grounds (20)
Viewed
Dining (8)
Viewed
Family/Play Areas (2)
Viewed
Other (99)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Hotel & Grounds (13)
Viewed
Room/Suite (15)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Brisbane hotels
0.6 km away
Oaks Felix
Oaks Felix
#58 of 162 in Brisbane
506 reviews
0.2 km away
Oaks Lexicon Apartments
Oaks Lexicon Apartments
#59 of 162 in Brisbane
271 reviews
0.9 km away
Oaks Casino Towers
Oaks Casino Towers
#50 of 162 in Brisbane
639 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
Oaks Festival Towers
Oaks Festival Towers
#53 of 162 in Brisbane
621 reviews
0.7 km away
Oaks Charlotte Towers
Oaks Charlotte Towers
#60 of 162 in Brisbane
696 reviews
0.3 km away
Manor Apartment Hotel
Manor Apartment Hotel
#18 of 162 in Brisbane
366 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Brisbane accommodation within walking distance of all that the city has to offer, Oaks Aurora Tower is a modern 69-storey landmark building popular with business travellers. Hailed as a masterpiece of inspired design, the hotel is superbly appointed with resort-style amenities and commanding panoramic city and river views.Comprising 1 and 2 bedroom self-contained apartments, fully equipped with kitchen and laundry, reverse cycle air-conditioning and spacious balconies, Oaks Aurora Tower also offers a 25m heated lap pool, recreation deck, spa, sauna, gym and cinema. ... more   less 

Additional Information about Oaks Aurora

Address: 420 Queen Street, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: RM468 - RM985 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Aurora 4.5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets and Priceline so you can book your Oaks Aurora reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Oaks Aurora Brisbane
Hotel Style:
#68 Luxury Hotel in Brisbane
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Oaks Aurora staff and other travellers.
6 questions
Ask a question
Birmingham UK
over a year ago
7 months ago
Tokoroa, New Zealand
6 months ago

See all questions (6)

Questions? Get answers from Oaks Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select an alternate option”
 of 5 bubbles sheds2017, 23 Feb 2017 | Read review
“Top level floors offer better views of the Brisbane river and story bridge”
 of 5 bubbles StaceyW70, 16 Jan 2017 | Read review
“Higher room have better views, get river view. Can have parking for 25 per day- just ask.”
 of 5 bubbles MossmanJoe, 7 Jan 2017 | Read review
“Ask for a room with a view of the river, up higher is better. Book a secure car space $25 a night when you book your room.”
  • 1st bedroom
  • View from 18th floor.
  • Ensuite off main bedroom
  • Dining area
  • 2nd bathroom
  • Kitchen
  • 2nd bedroom
 of 5 bubbles melbauer2015, 1 Jan 2017 | Read review
“Ask for room on higher level to get the views”
 of 5 bubbles debbieo90, 31 Dec 2016 | Read review
5 of 5