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Quest Ascot

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134 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Maryborough, Australia
Reviewed 17 January 2017

Have stayed at this property a number of times and have been very happy with service provided. Location is excellent being situated close to the racecourses restaurants and only a short bus trip to the cbd. Have recommended this property to others.

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Helpful?
Thank 705megs
questascot, Manager at Quest Ascot, responded to this review

Dear Guest, Thank you for your continued support for us. Here at Quest Ascot, we have nothing fancy, but a relaxed and comfortable environment for our guests. On the other hand, our guests could really enjoy the close proximity to the two race courses, and the 100+ shops and restaurants on the Racecourse Rd. More over, the recently famous weekend...

Brisbane, Australia
Reviewed 14 January 2017

the staff were friendly and helpful. The apartment was lovely it was spacious and was equipped with all you needed it was clean and comfortable. However the beds were so soft a good nights sleep was not possible for us

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Thank 750nickym
questascot, Manager at Quest Ascot, responded to this review

Dear Guest, Thank you for the good words. More importantly, thank you for pointing out the bed issue. We have already raised this issue at our management meeting and will seek professional advise as a more mediocre bedding options.

Melbourne, Australia
Reviewed 8 January 2017

The apartment was very good, well kept and had barely nothing to fault. It was well stocked with glasses and plates and it was also well equipped with salt and sugar ect.... The only fault was the lights not workin in the main bedroom but other than that it was very good.

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Thank rajeshwarp2017
questascot, Manager at Quest Ascot, responded to this review

Dear Guest, Thank you for reminding us of the bedroom light issue. It is the feedback like yours that can direct our attention to where we need to improve. With your encouragement, we aim at positively improve our services from the very bits and pieces...

Sydney, Australia
Reviewed 7 January 2017

Always nice. People are helpful and the location is great. Tou can walk to some great restaurants and the Hamilton Hotel is also within Walking distance. I am not writing anymore just to satisfy Trip Advisers need for 200 or more characters. Try making a complaint and the maximum is 200 charicters

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Thank Tony S
questascot, Manager at Quest Ascot, responded to this review

Dear Guest, Thank you for taking the time to write this review. Here at Quest Ascot, we try our best to provide a good service. On the other hand, we really appreciate that almost all our guest, including your good self, are always nice, appreciative and considerate. As we always say: when you are happy, we are happier...

Townsville, Australia
Reviewed 6 January 2017

Have Stayed there for the last 5 years on all our trips to brisbane being of a racing background as owner excellent place to stay Appartment was of great quality with every thing for the kitchen there

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Helpful?
Thank grahamleanne
questascot, Manager at Quest Ascot, responded to this review

Dear Lea-anne, Thank you for your great comments. It is such reward for our staff and property. We glad you have enjoyed your stay for the past year. Hope to see you soon. Thank you.

Katherine, Australia
Reviewed 5 January 2017

The rooms were very clean and tidy. They were essentially comfortable. There was great space. We decided to stay here because it was close to the airport and we didn't have to negotiate traffic. If you wanted to do things on the other side of the city or in the city itself, I would suggest staying closer to there to...

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Thank U1634WHrebeccam
questascot, Manager at Quest Ascot, responded to this review

Dear guest, Thank you for taking time to review the property. We glad you have thumbs up for our room clean and tidy. Quest Ascot is 7km for Brisbane airport and Brisbane CBD. Also with Racecourse Road Precinct as 200 metre away. Thank you for the suggesting and will report to Landlord. Looking forward to see you soon.

Rockhampton, Australia
Reviewed 2 January 2017

Tried to use my credit card details provided as "security" while I was still a guest and had not checked out yet...money grabbing? dodgy? not a good look - not sure I'll stay again. The accommodation was ok, but when I used the drier and cleaned the lint filter - I am pretty sure I had to clean out the...

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Thank katrinag2017
questascot, Manager at Quest Ascot, responded to this review

Dear guest, Thank you for your time and your comments. Management will review the house keeping schedule to make sure every room the Dryer is cleaned the lint filter. Thank you.

Brisbane, Australia
Reviewed 13 December 2016

Rooms are simply very old with uncomfortable furnishings and aircons that don't work. Staff did rectify what they could but I won't be back. The beds are very uncomfortable for more than one nights stay. Furnishings are very outdated and look to have been there since the 70's.

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Thank rod509
questascot, Manager at Quest Ascot, responded to this review

Thank you for taking time and review our property. The management will looking at your point and the room you have stayed. The new maintenance schedule have been in place. The refurbishment are on going at Quest Ascot. You will see the difference if you wish to come again in near future.

Singleton, Australia
Reviewed 10 December 2016

My stay at the Quest Ascot before and after my cruise have been great easy and fast booking in and very friendly My apartment was very clean and tidy ,I had no problem in accessing my room,had my bags carried up to room

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Helpful?
Thank Patricia H
questascot, Front Office Manager at Quest Ascot, responded to this review

Dear Patricia, Good to hear you had a wonderful cruise, and Quest Ascot did its bit to make your holiday a good one.

Stanthorpe, Australia
Reviewed 7 December 2016

The location is great with short walk to Racecourse Rd and quiet attractive neighborhood. Overall suited our needs for a short stay. Staff were friendly and helpful. Our studio room was bit dated but the bed very comfortable, clean quiet room and all adequate.

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Helpful?
Thank 887helenf
questascot, Front Office Manager at Quest Ascot, responded to this review

Dear Helen, Thank you for the feedback. We at Quest Ascot truly benefit from the Racecourse precinct. We are pushing hard on the room refurbishment part - not totally up to us though, at lease we could try our best to provide quality service...

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Quest Ascot is located in the prestigious suburb of Ascot, a well renowned area for racing carnivals and alfresco dining. Ideally located in a quiet location and within easy walking distance of popular Racecourse Road, Quest Ascot is situated just minutes from the Brisbane Airport and is a short ferry ride to the city centre.The modern, interconnecting studio, one and two bedroom apartments are fully equipped and feature balconies or patios. Centred around a large tropical entertainment area complete with swimming pool, outdoor spa, sauna and barbecue area, Quest Ascot provides an ideal base for the business or leisure traveller, where broadband is available.Quest Ascot features a Mini Gym or alternatively a fully comprehenvise gym is situated within walking distance. We also offer the convenience of a pantry shopping service and breakfast packs to make your stay even more comfortable as well as a charge-back facility at a selection of Racecourse Road restaurants and complimentary undercover parking. ... more   less 

Additional Information about Quest Ascot

Address: Cnr Lancaster Rd & Duke Street | Ascot, Brisbane, Queensland 4007, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: RM520 - RM749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Ascot 4*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from Quest Ascot staff and other travellers.
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Questions? Get answers from Quest Ascot staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the one bedroom apartment. Avoid the studio!”
mdscott76, 17 Feb 2017 | Read review
“A 1 bedroom unit is great.”
RockyBubbles, 6 Aug 2016 | Read review
“rooms to the rear are quiet and away from the main road”
chezba, 4 Aug 2016 | Read review
“Try booking a room away from the railway line”
paulrN8196YB, 10 Jul 2016 | Read review
“ground floor”
Knuddys, 26 Mar 2016 | Read review
5 of 5