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Jephson Hotel

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#69 of 162 Hotels in Brisbane
Certificate of Excellence
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Jephson Hotel
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180 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Portsmouth, United Kingdom
Reviewed 12 January 2016

Booked here for 1 night 2 bed suite. Staff at reception very helpful for travel advice into the city centre. Train station 5 mins walk away and 10 mins to city centre. Very clean hotel parking easy breakfast at 6-30 onwards is useful

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Helpful?
Thank leanneb68
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you so much for your feedback. We hope you have time to catch the ferry next visit. We look forward to seeing you again soon. Kind regards Georgina Terepai

Republic of Singapore
Reviewed 3 January 2016

This was my 2nd stay here after one and a half year ago. We loved the hotel stay as it is very near to Toowong Village Mall and the train station. The location is very convenient for us to travel to University of Queensland even without a car. The hotel is clean and has car park for us if we...

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Helpful?
1Thank chattel8
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you for your lovely feedback. It's wonderful when our staff are acknowledged for outstanding service. I have congratulated Olinda on her service and when Mike get's back from holidays I will certainly let him know. We look forward to seeing you next time. Kind regards Georgina Terepai

Australia
Reviewed 20 December 2015

I have stayed at the Jephson Hotel since 2011. I have mixed reviews. Sometimes you the whole experience is great, others not so. The rooms are very comfortable and modern. Customer service is a little on and off again.

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Helpful?
Thank healthjackie
GeorgieT18, General Manager at Jephson Hotel, responded to this review

Hello Jackie Thanks very much for your feedback. I would love to have a chat as we pride ourselves on excellent customer service and we strive you receive this on every stay. We are always looking at how we can improve. We hope you have a great New Year and we look forward to seeing you soon. Kind regards Georgina...

Reviewed 15 December 2015 via mobile

Reasonably priced hotel in the centre of Toowong, which is located close to shops and cafes. Rooms are large and well appointed and were clean with neutral decor. Wifi is fast and reliable and staff are friendly. A good place to stay. We didn't eat in the restaurant, but fellow travellers reported a positive dining experience.

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Helpful?
Thank EmptyseaNZ
GeorgieT18, General Manager at Jephson Hotel, responded to this review

Hello We are glad you enjoyed the local surroundings and our friendly staff. Next time you must try our restaurant as we always say it's the best kept secret in Brisbane. We hope to see you again soon. Kind regards Georgina Terepai

Sydney, Australia
Reviewed 15 December 2015 via mobile

Our family of 5 booked a three room suite on the 4th floor. The rooms were basic and clean. You cannot completely block out the light from outside so the rooms were bright from 5 am onwards. The outside coloured lights that flashed all night were a little annoying too. Breakfast looked good but the kitchen was overwhelmed by the...

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Helpful?
Thank Malcolm B
GeorgieT18, General Manager at Jephson Hotel, responded to this review

Hello Malcolm Thank you for the feedback. Yes Brisbane is under major construction and Toowong is hot on the radar for investors for all the right reasons. You can easily walk to the train ferry and buses and you are only minutes to the city centre. Plus their are great restaurants and shopping in Toowong. Hopefully next time you will...

Chinchilla, Australia
Reviewed 3 December 2015

The location is excellent if you are doing business around Brisbane. Parking costs in the city are extreme to say the least. This property is located within easy walking distance of many restaurants and shops. Public transport is at the front door.

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Helpful?
Thank Kinevil
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you very much for spreading the word about our free parking. In Brisbane this is a huge plus. Transportation in abundant here and next time try the City Cat, as it's only a 10 minute walk and you can travel the city on the water instead of the roads. A bonus too, is you can stop at the...

Reviewed 2 December 2015

It was a really convenient location for our stay and reception staff was helpful at checkin. Our room was clean and fresh and at the rear of the hotel on the first floor. Even at the rear we chose to keep the balcony door closed, the traffic noise was constant. Rooms higher up may be the go. The was free...

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Helpful?
Thank Pmcnich
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you for your feedback. Yes we are centrally located in Toowong and short walking distance to Toowong Village and the train. It's a great hotel if you would like to be close to the city, but still experience the local way of life in Brisbane. We are so please your enjoyed your stay and we look forward to...

Sunshine Coast, Australia
Reviewed 24 November 2015

What a fabulous boutique hotel! I had the pleasure of attending a luncheon at the Jephson Hotel last Thursday and I have to make comment that the staff were amazing, and in particular 2 housekeeping staff who I met on seperate occassions on my trips to and from the carpark. Polite, Professional and Couteous...Just wish I asked for their names....

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Helpful?
Thank Vikki D
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Vikki Thank you for your wonderful feedback. Our housekeeping staff have been employed for the hotel for a long time and are a huge asset for us. Our F & B team are amazing too. We pride ourselves as being one of the best kept secrets in Brisbane and we hope more people will discover us. Thank you for...

Melbourne, Australia
Reviewed 19 November 2015

This is a small hotel run by wonderful staff. It's not right in the CBD but has a good array of shops nearby and a train station and buses. Our apartment room was spacious and very comfortable. I attended a conference for people with on the autism spectrum so there were several needs to be met and nothing was too...

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Helpful?
Thank Spaxfield
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Grace Thank you so much for your lovely feedback. We agree that Toowong is a great place to stay and thank you so much for acknowledging our lovely staff. We look forward to seeing you next time you stay. Kind regards Georgina

Enford, United Kingdom
Reviewed 10 November 2015

If you are English like us then you are probably familiar with travelodges - these are hotels, usually in the centre of a city or on a motorway, which are basic, clean, comfortable and convenient. This hotel was just like that - the room even looked much like a travelodge room. We use travelodges all the time because you know...

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Helpful?
Thank emtrey
Georgina T, General Manager at Jephson Hotel, responded to this review

Hello Thank you so much for your feedback. We are glad you enjoyed the sunshine on our balcony. It's great that you complimented our staff as we are very proud of them. It's our service that sets us apart and we are glad you enjoyed your stay. We hope to see you again soon. Kind regards Georgina Terepai

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A stylish boutique hotel situated in Brisbane’s inner west, the Jephson Hotel brings to Toowong a versatile accommodation option for business, travel and leisure. Located in convenient proximity to the city centre, Jephson Hotel offers a range of contemporary, sophisticated accommodation options, from fully furnished standard rooms with en suites to a luxury three bedroom penthouse. Complemented by modest and attentive service, Jephson Hotel also features facilities to make your stay as comfortable as possible, including a rooftop terrace, function and conference rooms, and free in-house movies. If looking to wine and dine, Jephson Hotel also caters to your needs with J's Restaurant and Bar. Secure car parking is offered to Hotel and Restaurant guests complimentary. The Jephson Hotel offers many transport option. Train, Bus, Taxi and Citycat are all within meters of the hotel, opening up quick and easy access to the CBD, South Bank, Suncorp Stadium, University of Queensland and the Wesley Hospitalre With all this, why stay anywhere else? ... more   less 

Additional Information about Jephson Hotel

Address: 63 Jephson St | Toowong, Brisbane, Queensland 4066, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: RM472 - RM749 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jephson Hotel 4.5*
Number of rooms: 50
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Hotel Style:
#62 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Jephson Hotel staff and other travellers.
1 question
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Hong Kong, China
over a year ago

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Questions? Get answers from Jephson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great view from the higher floors”
 of 5 bubbles LunaEclipse73, 29 Jan 2017 | Read review
“If you check in in business hours I could recommend.Top floor (4th) offers pleasant views.”
 of 5 bubbles MikeHarman, 5 Jan 2017 | Read review
“Away from the road but the roads are on both sides.”
 of 5 bubbles 178kris, 17 Dec 2016 | Read review
“I prefer the units with balconies facing the street...”
 of 5 bubbles Ando-of-Aus, 20 Nov 2016 | Read review
“Request a balcony,”
 of 5 bubbles Wendylauinhk, 11 Nov 2016 | Read review
5 of 5