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    Hotel Jen Brisbane By Shangri-La

    159 Roma St, Brisbane, Queensland 4000, Australia
    Hotel website
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    Savings alert: 22% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$118
          US$82
          US$118
          US$82
          US$118
          US$82
          Traveller (188)
          Room & Suite (240)
          Dining (43)
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          Overview
          • Excellent39%
          • Very good44%
          • Average12%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “traders hotel” (54 reviews)
          “train station” (94 reviews)
          “holiday inn” (23 reviews)
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          4.5 Star Hotel
          All hotel details
          Offers from Hotel Jen Brisbane By Shangri-La
          Special Offer: Plan Ahead and Save
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          ibis Brisbane
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,033)
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          There are newer reviews for Hotel Jen Brisbane By Shangri-La See the most recent reviews

          21 - 25 of 1,007 reviews

          Reviewed 4 weeks ago

          Central location, right about Brisbane Transit Centre, rooms quiet, beds comfortable, modern furnishings. Short walk to uptown businesses. Very close to all courthouses. Parking at a reasonable price.

          Review collected in partnership with shangri-la.com
          Thank Darren L
          Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 4 weeks ago

          Dear Darren, Thank you for sharing your encouraging review and also your continued support of Hotel Jen Brisbane. I look forward to welcoming you back again and have a great day. Kind Regards, Zac Hope General Manager Hotel Jen Brisbane

          Reviewed 4 weeks ago via mobile

          Hotel Jen is well located at the edge of the business district while next to the Roma Street station. (direct transport to the airport) Staff were friendly and helpful with quick check in/out. Room was clean but is a bit tired looking. Free Wi-Fi was...More

          Thank 610alexj
          Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 4 weeks ago

          Dear Guest, Thank you for sharing your positive review with us. I am glad you enjoyed the simple pleasures we have to offer through our staff, facilities and services. I am sorry to hear that you had wi-fi issues during your stay, but I can...More

          Reviewed 4 weeks ago

          When I called for room service (dinner) , the attendant seemed half-asleep on the phone, making me repeat my order thrice and then still getting it wrong when the food was brought to the room. Take away of room service dinner plates only happened the...More

          Review collected in partnership with shangri-la.com
          Thank Syd D
          Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 4 weeks ago

          Dear Syd, I just wanted to thank you for your time and the feedback you provided. Please accept my apology again for the service levels that were being provided to you. We always aim to create an enjoyable stay for our guests and I will...More

          Reviewed 4 weeks ago via mobile

          The room I picked was a bit squishy . Hotel staff are perfect and very friendly . Location was great for us to go to the footy at Suncorp Stadium . Not sure I'd stay here again because of the exorbitant parking fees. As a...More

          Thank Sue H
          Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 4 weeks ago

          Dear Guest, Thank you very much for taking the time to provide valuable feedback! We clearly appreciate it and I am sorry that your experience with car parking pricing was not that of a positive one. The hotel car park is operated by a third...More

          Reviewed 4 weeks ago

          Hotel Jen was a friendly and conveniently located hotel for our stay in Brisbane.Ask for a city view room as most of them on the higher floors also look over the river.The rooms are very spacious with a good lounge area.More

          Thank joanne71260
          Response from Zac H, General Manager at Hotel Jen Brisbane By Shangri-LaResponded 4 weeks ago

          Dear Joanne, Thank you for sharing your positive review with us during your recent stay at Hotel Jen Brisbane. These comments will only enhance the already smiling faces of the Hotel Jen team as they continue to offer that and deliver that “Jen” feeling. I...More

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Banquet Room
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$80 - US$198 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #14 Family Hotel in Brisbane
          • #19 Romantic Hotel in Brisbane
          • #23 Business Hotel in Brisbane
          • #32 Luxury Hotel in Brisbane
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 191
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Shangri-La Hotels and Resorts, Travelocity, Cheap Tickets, Cancelon, Orbitz, Hotwire, Ctrip TA, TripOnline SA, Evoline ltd, HotelQuickly and HRS so you can book your Hotel Jen Brisbane By Shangri-La reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Queensland >
          • Brisbane Region >
          • Brisbane
          • Also Known As
          • Holiday Inn Brisbane Hotel Brisbane ,
          • Brisbane Holiday Inn
          Add Photo Photos
          Traveller (188)
          Room & Suite (240)
          Dining (43)
          Hotel & Grounds (159)
          Bathroom (13)
          Family and Play Areas (2)
          Business Centre & Event Rooms (1)
          Nearby
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          Abbey On Roma
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          Nearby Restaurants
          Public
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          Nest on Roma Street
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          Guilty Rogue Public House
          234 reviews
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          Steamed Dim-Sum
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          .27 km away
          Nearby Attractions
          Roma Street Parkland
          2,218 reviews
          .46 km away
          Gallery of Modern Art
          1,698 reviews
          .54 km away
          City Hall
          883 reviews
          .41 km away
          Museum of Brisbane
          856 reviews
          .40 km away
          Questions & AnswersAsk a question
          annierocky
          Are there walk in showers not in bath
          21 May 2017|
          Answer Show all 7 answers
          Response from ToTravelIsBrilliant | Reviewed this property |
          Sounds like there are different options, we had a good sized bathroom with a bath and a shower. Good advice from others to stated your requirements when you book.
          0
          Votes
          jehanne L
          Is this hotel within walking distance of QPAC?
          17 May 2017|
          Answer Show all 8 answers
          Response from Linda S | Reviewed this property |
          As the people previously said: it's either a short one-station hop on the train or a 15 min walk. You can choose to walk through the Queen St Mall and and over the Victoria bridge and you'll see QPAC on the other side of the... More
          1
          Vote
          Ivy G
          How much is one day parking and does it allow for multiple access per day?
          10 April 2017|
          Answer Show all 5 answers
          Response from Zac H | Property representative |
          Good morning, Thank you for your query. Our parking cost is $36.00 per day. This allows for multiple access, but you must validate the ticket at our Front Office upon arrival. If you have any other questions, please let... More
          1
          Vote
          Room Tips
          "Our room was light and airy, not much of a view but plenty of room"
          Read review
          "Higher Rooms with City/River rooms quieter:"
          Read review
          "stayed at the 17th floor, could still hear train a bit but never really bothered me, I slept very well still..."
          Read review
          "if you enjoy train noise, you will love this..."
          Read review
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