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Perfect for what we required for our overnight stay in Brisbane. Family of four; easy to locate, undercover parking, large room with clean facilities. Friendly and helpful staff. Great little restaurant with delicious main meals.
Review collected in partnership with Best Western
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Response from BestWestern397, Front Office Manager at Best Western Gregory Terrace BrisbaneResponded 6 June 2017
Thank you Tracey & Pete
We are thrilled you enjoyed your stay and hope to see you again.
gt's new menu starts in a week ....yum
We had two rooms at this Best Western and we have nothing but compliments. To start with the customer service from the lady on the front desk and (then) the kitchen was exceptional. She was happy to serve us and nothing was a problem. The...More
Thank K R
Response from BestWestern397, Guest Relations Manager at Best Western Gregory Terrace BrisbaneResponded 6 June 2017
We are pleased our staff looked after you and you enjoyed our service and facilities. We hope to welcome you back soon
Our room had been recently redecorated and had some nice views of downtown Brisbane. But the lack of cleanliness and customer service made our stay terrible. The carpets were stained, but worse of all, there were toiletries left in the shower from the previous visitors....More
Thank Heidi F
Response from BestWestern397, Front Office Manager at Best Western Gregory Terrace BrisbaneResponded 1 June 2017
Thank you, Heidi for taking the time to review your experience with us, we appreciate your feedback. Your comments are very disturbing to us and we will be investigating this matter. On behalf of the entire team I would like to apologise for not meeting...More
Have stayed here on a number of occasions mainly because it is located close to where e need to be for medical appointments.
Have had various rooms on these stays and mostly they are very average, Our recent stay was room 27 which had badly...More
Response from BestWestern397, Front Office Manager at Best Western Gregory Terrace BrisbaneResponded 15 May 2017
Thank you for sharing your thoughts. We appeciate feedback as it gives us the opportunity to rectify any concerns you may have to assist you and other guests enjoy their stay more in the future.
We booked this room because we were able to get a 2 bedroom suite. We were allowed to check in early, the rooms were clean and well stocked and the location was great. Just a 10 minute uber ride from downtown but far enough out...More
Response from BestWestern397, Front Office Manager at Best Western Gregory Terrace BrisbaneResponded 8 May 2017
Wonderful to hear you enjoyed your stay with us
We look forward to welcoming you back again soon
Response from BestWestern397 | Property representative |
The cheapest way is to book a bus transfer with ConXion
$20 approx for 1 person one way
$30 approx for 2 people one way
It is cheaper again if you book a return transfer
All rates are available on their website
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"Over looking the city. Good balcony, great views day and night."