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Watermark Hotel Brisbane

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#20 of 166 Hotels in Brisbane
Certificate of Excellence
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Watermark Hotel Brisbane
Watermark Hotel Brisbane
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391 Reviews from our TripAdvisor Community

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Showing 386: English reviews
Canberra, Australia
1 review
Reviewed 3 weeks ago

The courteous and dynamic staff provided exceptional personal service at much superior levels to that which I have experienced in 25 years at 5 star hotels including Ridges and the Park Royal (now the Crowne Plaza) in Canberra, and the Crown Hotels in Melbourne. This extended beyond service within the hotel; to include effort to understand what each person wanted... More 

Review collected in partnership with this hotel

Helpful?
Thank msjules2011
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Hi msjules2011, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Brisbane and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

1 night stay was very nice. Clean room with comfortable bed, quiet hotel & good view over the city gardens. Good spacious underground car park which was secure & relatively cheap for an inner-city hotel. Staff polite & easy check-in and check out.

Helpful?
1 Thank Nm B
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us and we look forward to seeing you again soon. More 

Warwick, Australia
Level Contributor
4 reviews
4 hotel reviews
Reviewed 4 weeks ago

as usual the Watermark lived up to expectation. As a Frequent visitor I guess one expects standards to be maintained, and they have been. Location, access, decor and staff are good, as it the value for money.

Review collected in partnership with this hotel

Helpful?
Thank S5675WGjamesd
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us and we hope to see you again very soon. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 weeks ago

We had our planning days at the Watermark and all of the staff raved about the rooms, the food and the people! We were so well looked after and all of our needs were met. We even were blessed with a lovely gentleman Jason who opened the bar early for our rowdy group so we didn't have to wait back... More 

Helpful?
1 Thank HannahClare91
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Hi Hannah, Thank you for your review. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass your praises on to our wonderful team. We look forward to welcoming you back soon. More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

I had the pleasure of attending a conference held at a function room in the Watermark Hotel in late October. The staff were attentive, welcoming and a pleasure to work with. They made organising the catering, IT details and room hire an absolute breeze. Tersia from the Front Desk was of noteable assistance, her helpful and warm nature really made... More 

Helpful?
1 Thank alicerose2016
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us and we hope to see you again soon. More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

We recently held a 3 day national planning seminar at the Watermark, the service was outstandingt & Thersia went above & beyond to ensure we had everything need to run it successfully. The catering was of a high standard, as was the multimedia facilities for presentations. All of the staff were helpful and a pleasure to deal with. Highly recommend!

Helpful?
1 Thank becedmonds
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Hi Bec Edmonds, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Brisbane and your stay with us. We will be sure to pass your praises on to our wonderful team and yes Thersia is definitely a gem, we look forward to welcoming you back to our hotel very soon More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2016

Our company hold workshops all over the country twice a year and can safely say that we recieve the best service from Thersia within the Conference & Events department at the Watermark Hotel in Brisbane. Not only does she deliver on all aspects of events planning, she has goes above and beyond to make the entire process a seamless experience.... More 

Helpful?
1 Thank BrightsideCo
Daniel W, Front Office Manager at Watermark Hotel Brisbane, responded to this review

Hi BrightsideCo Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in brisbane and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon. More 

Noosa, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 October 2016 via mobile

This well appointed facility is a must use if you have loved ones at St Andrews Hospital. The staff are caring and contentious. They looked after us as if we were family. They greeted us with smiles and enquired after our every need. The room has very comfortable beds and a wash your worries away shower. There is secure undercover... More 

Helpful?
1 Thank Julianne G
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Hi Julianne, Thank you for the wonderful review, we are delighted to hear that you enjoyed your time with us. We will be sure to pass your praises on to our amazing team and we look forward to seeing you again soon. More 

Perth
Level Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 October 2016 via mobile

We have stayed here quite a few times & feel very comfortable here. The rooms are clean & roomy enough & the staff very accommodating. Tonight was the first time that we have eaten here. The steak was as good as I have had & cooked to perfection. Broccolini cooked perfectly as well. Very attentive staff & good bar manager... More 

Helpful?
Thank PeterHL
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Hi Peter, Thank you for the wonderful review, we are delighted to hear that you enjoyed your time with us. We will be sure to pass your praises on to our amazing team and we look forward to seeing you again soon. More 

Yeppoon, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

The hotel is in a great location across from Roma Parkland and only a 10 minute walk into town. The staff is very nice and helpful. After a good night sleep in a very comfy bed, in a good size room, we had a good breakfast which was included in our stay. We stayed for three nights and enjoyed our... More 

Review collected in partnership with this hotel

Helpful?
1 Thank ulf2230
WatermarkHotel, Public Relations Manager at Watermark Hotel Brisbane, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your time with us and we look forward to seeing you again soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Watermark Hotel Brisbane offers refreshing 4.5 star boutique accommodation in Spring Hill, just 10 minutes' walk to the CBD and within close proximity of lively restaurants, shopping and entertainment. Other features include contemporary conference facilities, the sleek and stylish 551 Restaurant & Bar and spectacular views of the lush Roma Street Parkland. ... more   less 

Additional Information about Watermark Hotel Brisbane

Address: 551 Wickham Tce | Spring Hill, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: RM357 - RM601 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel Brisbane 4.5*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Odigeo, HotelTravel.com, Cheap Tickets, Travelocity and Agoda so you can book your Watermark Hotel Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Brisbane Watermark Hotel
Hotel Style:
#15 Best Value Hotel in Brisbane
#17 Business Hotel in Brisbane
#17 Romantic Hotel in Brisbane
#18 Family Hotel in Brisbane
#20 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel Brisbane staff and other travellers.
9 questions
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Vancouver, Canada
1 month ago
Sydney, Australia
over a year ago
Brisbane, Australia
over a year ago
Petaling Jaya, Malaysia

See all questions (9)

Questions? Get answers from Watermark Hotel Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take your own lightbulbs as the ones in the bedroom are not adequate. Those in the toilet and over the bar are fine, but not those in the main room.”
 of 5 bubbles S5675WGjamesd, 2 Nov 2016 | Read review
“Very happy with room size and was very clean and neat.”
 of 5 bubbles , 4 Oct 2016 | Read review
“Ask for renovated rooms, the ones with balconies have opening windows/sliding doors for fresh air, without that it is only air/con”
 of 5 bubbles johnrF6066KE, 29 Sep 2016 | Read review
“Ask for a room at the front of the hotel looking across Roma St Gardens.”
 of 5 bubbles Adamsahoy, 25 Sep 2016 | Read review
“Great view”
 of 5 bubbles Nqgrunt, 19 Sep 2016 | Read review
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