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Hacienda Airport Motel

Expedia.comUS$76*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$104*
US$76*
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US$77*
US$78*
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Hacienda Airport Motel
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213 Reviews from our TripAdvisor Community

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Reviewed 3 days ago NEWvia mobile

It was an average stay with high price tag. Room are cosy and having dining table inside the room which makes it look bad. It was an old place and requires through cleaning. Staffs are average as well no greeting or hospitality whatsoever.

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Helpful?
Thank Prabin M
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Hello Prabin, thank you for choosing the Hacienda and it is sad to hear your stay with us was not a suitable one - we are onsite 24/7 to greet and checkin all our guests, any time of the day or night. Great news coming as the building will be renovated this year. Safe travels to you from the Happy...

Reviewed 3 days ago NEWvia mobile

Only saving grace for this place it's near the airport. Old fashioned. Very dated. Walls in room are concrete painted blocks. Furniture was old black painted and very scratched. Had a smell that we could not recognise. The bed was comfortable but had a metal head board that was screwed to the was? and the bed itself was not attached?

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Helpful?
Thank Michael G
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Hello Michael and thank you for staying with us at the Hacienda recently. Our economy room 8 is our Spanish room. Sorry you were not happy in our Spanish room and we wish you safe travels from the Happy Hacienda Team

Reviewed 6 days ago NEWvia mobile

We stayed at the hacienda airport motel and booked with booking.com the room had mould on ceiling of room it was dusty to the point of severe hay fever and the smell of must was over whelming the only good thing was the helpful staff at reception. $110 I felt ripped off.

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Helpful?
Thank Kylie R
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Hi Kylie, Thank you for booking with us and I am sorry to hear your economy room was not suitable - please let us know straight away so we can move you to another room that is suitable - we have 42. Safe travels from the Happy Hacienda Team!

Taupo, New Zealand
Reviewed 16 March 2017

This motel is very close to the cruise terminal, within walking distance. Very quiet if you get a back room. Air conditioning excellent. Full amenities in the room including excellent WiFi. Very good restaurant. Bit difficult getting to it due to major road works. Friendly and helpful receptionist/

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Helpful?
Thank gazzap44
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Hello and thank you for choosing the Hacienda and for your lovely review! We wish you safe travels from the Happy Hacienda Team

Gold Coast
Reviewed 2 March 2017 via mobile

This is an older motel, we stayed as it is pet friendly, ok for an overnighter, in desperate need of an update, not the cleanest place we have stayed at the air conditioner was filthy. Friendly staff and free wifi. Has a pool and parking off road, surprisingly quiet as it is in a busy road. Would love to see...

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Helpful?
Thank Kelly173
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Hi Kelly, Thank you for staying with us and thank you for your comments. Yes, we are pet friendly, and yes we are in a great location. Exciting renovations scheduled to start later this year! Safe travelling from the Happy Hacienda Team

Galway, Ireland
Reviewed 2 March 2017

Airport Hacienda is a place to NEVER EVER stay, coachroaches in the bathroom are not what I paided for. I'm a well seasoned traveler and was extremely discussed with this hotel. I had international guessed with me and they were modified at the site.

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Helpful?
Thank Janet W
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Hi Janet, Thank you for choosing the Hacienda and sorry you were not happy with your stay - we have taken your comments seriously. We are always onsite to help with any issue and feel it is so important all our guests are very comfortable during their stay with us at all times. Safe Travels, from the Happy Hacienda Team

Sydney, Australia
Reviewed 17 February 2017

Arrived at Brisbane Airport to be recommended this place to stay for a night....big mistake, I have no idea how they can have it on their list!.....Got shown to a dark dingy brown all over room from the 70's, my heart sunk but I needed some sleep.....i tried to open the curtain to let in some light...the curtain was hooked...

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Helpful?
Thank SueDoc1
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Hello Sue and thank you for choosing the Hacienda. I am glad your second ground floor room was comfortable for you both and you enjoyed your complimentary late checkout. All our rooms on the first and second floors have juliette balconies as well. Safe travels from the Happy Hacienda Team

New Ireland
Reviewed 2 February 2017 via mobile

First the negatives: the name "airport" is a bit misleading, but I see that BNE doesn't really have any motels near the airport. There aren't any elevators, so people with heavy luggage or physical challenges won't be happy if they end up carrying heavy suitcases 3 stories up. But the rooms are clean and spacey. The best thing is they...

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Helpful?
Thank Nipsco
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Hi and Thank you for choosing the Hacienda for your recent stay. It is great to hear our 24 hour checkin service is a good service for you - lots of our guests say the same:) We wish you safe travels from the Happy Hacienda Team!

Reviewed 22 January 2017 via mobile

This hotel is about 15mins from the heart of brisbane. Central location to everything within 15mins from most things. Right next to portside wharf. Walking distance to restuarants within 20mins. Rooms older looking but comfy spacious and great value for money. This place is great for families has a pool to enjoy. In house restaurant for brakfast and dinner. Dinner...

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Helpful?
Thank MalibuKy W
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Thank you so much for choosing the Hacienda for your recent Brisbane stay and thank you for sharing your comments. We wish you safe travels from the Happy Hacienda Team!

Nhulunbuy
Reviewed 15 January 2017

Pleasant place but very outdated and looks uninviting. Staff were nice but stairs only so had to carry heavy luggage up stairs. Restaurant only open for very short periods. By the time we paid for the taxi it was the same price as staying the Novotel airport which is where we stayed on the return trip.

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Helpful?
Thank Nhulunbuymob
Airport Haciend... B, General Manager at Hacienda Airport Motel, responded to this review

Hi and Thank you for choosing the Hacienda for your recent stay! The Brisbane Airport Shuttle service called Conxion is a much cheaper option for transportation to and from the airport (you can even book online prior to arrival). We are ideally located for the Cruise terminal and offer car storage as well. Safe Travels! from the Happy Hacienda Team

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Your Brisbane retro-styled motel room awaits your arrival! The Hacienda's friendly team is here to take care of you and your family - comfortable rooms, licensed restaurant, outdoor pool, full sized tennis court and lots of parking available. Free Wifi, Free overnight parking, plus weekly car storage available $30 per week. Close to the airports, across the road from Portside Cruise Terminal and Brisbane River and Eat Street Markets, close to the city and the racecourses. Free Car Storage Package available - stay and store your car while you are away for up to 4 weeks! Families and Corporate Travellers all welcome - day use rooms, overnight rooms, single/double, twin, triple, quad rooms. ... more   less 

Additional Information about Hacienda Airport Motel

Address: 560 Kingsford Smith Dr | Hamilton, Brisbane, Queensland 4007, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: RM329 - RM442 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hacienda Airport Motel 3.5*
Number of rooms: 42
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Also Known As:
Best Western Airport Hacienda Hotel Brisbane
Best Western Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Airport Motel staff and other travellers.
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Questions? Get answers from Hacienda Airport Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you are at the rear away from the main road.”
gazzap44, 15 Mar 2017 | Read review
“Don't Stay ! Don't Stay ! Don't Stay !”
janetw410, 1 Mar 2017 | Read review
“If you have heavy luggage, or mobility issues, make sure you ask for a ground floor room, as there are no lifts to the second floor.”
Forecaster255340, 12 Oct 2016 | Read review
“Upstairs have a balcony”
RhondaMackay, 25 Sep 2016 | Read review
“Check out bed”
maureenl712, 24 Jul 2016 | Read review
5 of 5
Expedia.com
US$76* /night
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Hotels.comUS$77
Booking.comUS$78
TripAdvisorUS$76
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Prices are for 1 room, 2 adults
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