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Mercure Brisbane

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Mercure Brisbane
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1,604 Reviews from our TripAdvisor Community

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Showing 1,546: English reviews
Morayfield, Australia
2 reviews
Reviewed 4 days ago NEW via mobile

Stayed here recently and was surprised on arrival to find out there was a charge of $36 for parking, while I understand this may be necessary due to the location, it should be made clear to visitors PRIOR to them booking/arriving. Staff watched as we struggled to push a loaded luggage trolley through the hotel and there was also a... More 

Helpful?
Thank taraj91
Brisbane, Australia
1 review
Reviewed 6 days ago NEW

I recently stayed overnight at the Mercure Brisbane and was very disappointed. Upon arrival, I went into the foyer to check in only to find out that there was no porter service as stated on their website & no valet parking. Only advised after check in that it was going to cost $36.00 to park my car myself. I have... More 

Helpful?
Thank mlbarker2016
Vancouver, Canada
Level Contributor
194 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 6 days ago NEW

I do stay at a lot of Mercure and IBIS hotels all over...and I like them. This one was no exception. Very nice rooms...clean modern and comfortable ....even has a pool for an early morning dip. Located close to a South a Bank...so close to everything . Resturant was good for breakfast...didn't use it fir dinner. Wonderful staff....super friendly

Helpful?
Thank John L
Management response:

Dear John L, Thank you for your review and for choosing to stay at Mercure Brisbane. We are pleased you enjoyed all aspects of your stay and we hope to get the opportunity to welcome you back soon. Kind Regards, Brett Hutson Operations Manager Mercure and ibis Brisbane More 

1 review
Reviewed 1 week ago NEW via mobile

Tried several times to contact them. Checked the website about parking. No information... Upon our arrival. Informed that it will cost $36 to park for the night. This info needs to be on the website. Feeling ripped off.

Helpful?
Thank Craig M
Australia
Level Contributor
87 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 week ago via mobile

This is an appropriately rated hotel with all the services that you need whether travelling for business or pleasure. The staff were friendly at check in and made me feel welcome. The room is clean and well appointed. It is quite centrally located with views of the city or the river. I can highly recommend staying here.

Helpful?
Thank Jen T
Management response:

Dear Jen T, Thank you for taking the time to review Mercure Brisbane. It is particularly pleasing to hear our staff are friendly and welcoming. We are delighted you enjoyed all aspects of your stay and we truly look forward to welcoming you back again soon. Kind Regards, Brett Hutson Operations Manager Mercure and ibis Brisbane More 

Helensburgh, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

The reception staff are all very welcoming and super helpful. The rooms are a good size and very modern and clean. Beds are super comfy. The bathroom is big and the shower is really nice, only small thing the bathroom needs an exhaust. We only ate in the restaurant for breakfast which was very nice and heaps of choice but... More 

Helpful?
Thank Kerry P
Management response:

Dear Kerry P, We very much appreciate your comments regarding your stay at Mercure Brisbane. We take on board your feedback relating to the exhaust and the labeling of food on the buffet. We are happy that the rest of your stay was a pleasant one and we hope to welcome you back again in the near future. Kind Regards,... More 

Caloundra, Australia
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

We stayed just the one night in a Privilege Room with Queen bed and River Views. The staff were at all times efficient, very pleasant and helpful. The views across Southbank were good, the immediate neighbourhood, though convenient to all tourist attractions and transport, is not inviting. Parking was cheap although enquire if you have a high 4 WD. The... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank semiretired56
Management response:

Dear semiretired56, Thank you for taking the time to share your experience at Mercure Brisbane. Overall you seemed to have enjoyed your stay, however it would seem that there was a few areas that did not meet you expectation; please let me express my apologies. We hope to get the opportunity to welcome you back again soon. Kind Regards, Brett... More 

Lake Macquarie, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

We stayed at the hotel for one night last weekend and our 1st impression came from the lounges in the reception area which had staines all over them and was generally grubby. The staff were polite, friendly and helpful. Our room was generally clean and presentable and the bed and shower were pleasing. The hallway was stuffy and stale smelling.... More 

Helpful?
Thank Susan P
Management response:

Dear Susan P, Thank you for taking the time to tell us about your experience at the Mercure Brisbane. I am sorry that your experience did not meet your expectations on a number of levels; please allow me to express my sincerest apologies. We appreciate you sharing your concerns regarding the cleanliness of the lounges and hallway. Rest assured I... More 

Nelson Bay, New South Wales, Australia
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago via mobile

Right in the Centre of Brisbane. If you are thinking of stay the parking is not exclusive to mecure and does not accommodate high vehicles and minimal parking out front of motel. Dinner was very nice however breakfast was not really great some things were cold and no label to say what different things were which is tricky if you... More 

Helpful?
1 Thank Liz D
Management response:

Dear Liz D, Thank you for taking the time to review Mercure Brisbane. We are pleased to hear that our staff were helpful and you found our location central. Overall you seemed to have enjoyed your stay, however it would seem that there was a few areas that did not meet you expectation; please let me express my apologies. Thank... More 

Balnarring, Australia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

Older hotel, with refurbished room. Nice decor and comfortable bed. Great views of river and Southbank. Only downside was room service breakfast. Two breakfasts, one set of cutlery. Tea, sugar for one. Minor details but aggravating. Stayed two nights. Resturant dinner delicious. Breakfast in resturant was ok.

Helpful?
Thank jindalee13
Management response:

Dear jindalee13, Thank you for your review of Mercure Brisbane. We are pleased that you enjoyed our refurbished rooms and river views. I apologise for the room service breakfast but I am pleased to hear that our restaurant dinner was delicious. Your review is highly appreciated and we hope to get the opportunity to welcome you again. Kind Regards, Brett... More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated on the banks of the Brisbane River is Mercure Brisbane.The hotel offers 194 guests guest rooms and suites, 11 conferenceand meeting rooms, a restaurant, bar, pool, and sauna. For business,conference, and leisure guests, this Brisbane city hotel is just stepsfrom the Queen Street Mall, Southbank cultural precinct, the BrisbaneConvention and Exhibition Centre, and public transport. ... more   less 

Additional Information about Mercure Brisbane

Address: 85 - 87 North Quay, Brisbane, Queensland 4003, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: RM420 - RM746 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Brisbane 4*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Agoda, HotelTravel.com, Hotels.com, Priceline, ACCOR, Travelocity and Booking.com so you can book your Mercure Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Brisbane Hotel Brisbane
Brisbane Mercure
Hotel Style:
#43 Romantic Hotel in Brisbane
#45 Luxury Hotel in Brisbane
#53 Business Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Brisbane staff and other travellers.
10 questions
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Questions? Get answers from Mercure Brisbane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room on ninth floor for decent views.”
 of 5 bubbles jindalee13, 8 Nov 2016 | Read review
“Riverfront rooms up high have a great view.”
 of 5 bubbles 415GerardC, 31 Oct 2016 | Read review
“Ask for a river view room but may cost extra”
 of 5 bubbles Europahol, 22 Oct 2016 | Read review
“Ask for a river view room. No noise from the freeway but nice views of the river and South Bank.”
 of 5 bubbles 693suzim, 10 Oct 2016 | Read review
“Booked on 11th floor for great views of the river!”
 of 5 bubbles AnnieJuly, 24 Sep 2016 | Read review
5 of 5
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