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Oaks Charlotte Towers

Agoda.comUS$93
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$197*
US$93*
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US$94*
US$94*
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726 Reviews from our TripAdvisor Community

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Sydney, Australia
Reviewed today NEW

We were two couples having a small break of 2 days. Arrived at 6 am and were allocated an apartment immediately at no extra cost and did not have to wait till 2pm. Staff at reception was wonderful and helpful. Kyle with his smile checked us in and out. Location is great right in the CBD. Transport nearby. Queen Street...

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Helpful?
Thank lss1953
Melbourne, Australia
Reviewed 3 days ago NEW

stayed at the oaks charlotte towers in brizzy, great staff ' friendy , clean, good security , love the glass balcony , great city lights at nigt time , best ever,lifts were great ,quick , right in the heart of brizzy cbd area, i needed 2 extra pillows ; no problems sir ''will be right there. (10mins) they arrrived, no...

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Helpful?
Thank Darren-Pigott
biloela
Reviewed 4 days ago NEW

My wife and I stayed here for four nights on level 42 and the view was amazing. Had a bit of trouble working out where to park while checking in and we were advised by reception that in future, it would be best to ring ahead for a code to open the roller door. Room was spacious and clean but...

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Helpful?
Thank william v
Bangkok, Thailand
Reviewed 1 week ago

Thank you to Khun Soa (Thai lady) for excellent service! She is a great team member and really helped us when we thought one of our party had lost their wallet (all found by the way in the delegates suitcase). Great breakfast option at the Coffee Club which was fab of course and so near to the hotel. Rooms are...

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Helpful?
Thank mat268
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Matt H, Thank you for taking the time to review your stay at Oaks Charlotte Towers. It is great to hear about your excellent experience with our front desk staff! Swaskamol is a great addition to our team and your kind words will be passed onto her. Thank you again for your review and we look forward to welcoming...

Bangkok, Thailand
Reviewed 1 week ago

Staff was friendly and handful especially Thai Lady (Khun Sao), she made me feel like home. Room size were auspicious, great location you can easily found restaurant nearby. Ensure that you book room with breakfast and enjoyed breakfast at coffee club, egg benedict was superb.

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Helpful?
Thank KayKamolnuch
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear KayKamolnuch, Thank you for taking your time to review your stay at Oaks Charlotte Towers. It is great to read your review on the staff and location of the property. We pride ourselves on our customer service and appreciate your kind words. The location of Oaks Charlotte Towers is superb and close to plenty of restaurants and bars as...

Toowoomba, Australia
Reviewed 2 weeks ago

Great rooms and very clean. Not like some of the other Oaks's accommodation that we have stayed at recently. Very difficult to book into as limited street parking available. Only when booked in was told that we could drive through into car park and buzz reception to be let in. We still managed to go to wrong car park as...

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Helpful?
Thank Bruce M
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Bruce M, Thank you for taking the time to review your recent stay at Oaks Charlotte Towers. I apologise for the difficulties you experienced with our car parking. We allow guests to pull into our visitor car park while they check in and then request that they move into our secure overnight car park. I am sorry this was...

Brisbane, Australia
Reviewed 2 weeks ago

we had girls weekend away it was great . we needed quite time and we got it . staff we very helpful.the hotel itself was very nice clean and tidy we stayed 3 nights. the view from our room was spectacular watching the sun set in the afternoon was beautiful.

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Helpful?
Thank gbcalder
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear gbcalder Thank you for sharing your Oaks Charlotte Towers experience with us on Trip Advisor. Its great to read that you enjoyed your time with us and had a great girl’s weekend away. We are glad your enjoyed the views from your apartment as the sunset over the city and mountains is truly spectacular. Thank you again for sharing...

Reviewed 2 weeks ago

Spacious rooms, friendly staff and a central location in CBD close to Queen Street Mall. A short walk to the riverside gardens and ferries. Plenty of pubs nearby. Warning! - Only 3 check in desks for this very large motel. We waited over an hour to check in with at least 40 other suckers. Ditto getting into the elevators at...

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Helpful?
Thank Greg W
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Greg W, Thank you for taking the time to review your recent stay at Oaks Charlotte Towers. We are fortunate to be centrally located in the heart of Brisbane’s business and retail district, surrounded by a wide range of restaurants and bars, as well as Brisbane attractions including Queen Street Mall. We pride ourselves on our customer service and...

Brisbane Region, Australia
Reviewed 3 weeks ago via mobile

I have traveled to more than 20 countries and stayed in many hotels but Oaks takes the lead as the worst hotel. When we arrived there was a line of 10 people which took 45 minutes to get through , after which you have to wait 15-30 minutes (not an exaggeration) for a lift because of how slow they are....

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Helpful?
1Thank BenGall1993
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear BenGall1993, Thank you for taking your time to review your stay at Oaks Charlotte Towers. It is terrible to read of the experience you had with us during your stay. Unfortunately this previous weekend was seen to have the highest volume of check-ins we have had. The staff on duty did the best they could with the influx of...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 3 weeks ago via mobile

The rooms very nice. This is the 3rd time we have stayed here. However the only thing was the kitchen was not complete. It was missing a frypan. Couldn't cook our bacon and eggs for brekky. (Minor complaint)! The staff were very personable. Overall very nice place to stay. Great service.

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Helpful?
1Thank A TripAdvisor Member
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Mrs, Thank you for taking your time to review your stay at Oaks Charlotte Towers. We are happy to hear that you have chosen to stay with us again. We are sorry to hear you had a missing item in your apartment kitchen. We will investigate further with our Housekeeping team and ensure this is replaced. It is great...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 

Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: RM415 - RM826 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#54 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Charlotte Towers staff and other travellers.
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Questions? Get answers from Oaks Charlotte Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good views”
lss1953, 22 May 2017 | Read review
“ask for room on higher floors,on charlotte st facing city, great views and city lights were great.”
Darren-Pigott, 19 May 2017 | Read review
“Ring before checking in for a roller door code if you have a vehicle”
williamv121, 18 May 2017 | Read review
“High floor rooms”
mat268, 14 May 2017 | Read review
“Book with breakfast and you will enjoy it.”
KayKamolnuch, 12 May 2017 | Read review
5 of 5
Agoda.com
US$93* /night
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Prices are for 1 room, 2 adults
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