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Oaks Charlotte Towers

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Oaks Charlotte Towers
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696 Reviews from our TripAdvisor Community

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Showing 675: English reviews
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Melbourne, Australia
Reviewed yesterday NEWvia mobile

Ill start with the positives the location is awesome your right in amongst it all and the rooms are really spacious. Unfortunately thats about where it ends. They CHARGE for wifi it's been years since I've Eveready stayed anywhere over 4 stars that charges for wifi super inconvenient especially if you have work to do. Uncomfortable beds the kind with...

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Helpful?
Thank SaMGtheArtist
Townsville, Australia
Reviewed 2 days ago NEW

The rooms are clean, comfortable, well presented and our room was serviced daily. Staff are friendly and helpful. This apartment block is very centrally located with the Queen Street Mall, plenty of cafes/restaurants and public transport options a short walk away. It is also affordably priced. Our 3 night stay at the Oaks was most enjoyable and we would definitely...

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Thank Angela W
Reviewed 6 days ago NEWvia mobile

We delt with amy and zarlie at the front desk. It was a breath of fresh air to have such helpful staff accomodating our last minute needs. They went above and beyond to ensure we were happy and our stay was as comfortable as possible. Thankyou. Rooms were clean, affordable and great view. Perfect location for what we needed. Thankyou...

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Helpful?
Thank Ashley K
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Ashley K, Thank you for your gracious review on your recent stay at Oaks Charlotte Towers. We trust you enjoyed your stay. Our spacious serviced apartments are certainly situated in a perfect location as you say, close to Queen Street Mall, the Botanic Gardens and a wide range of restaurants and bars. With customer servicing being of upmost importance...

Reviewed 6 days ago NEWvia mobile

Stayed for 1 month in a top floor apartment. Hotel was well managed. Very centrally located. It's a serviced apartment block, so not a lot in the way of hotel amenities but a perfect home away from home. The only downside is the wait for elevators, upto 12 minutes in peak morning times.

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Helpful?
Thank Neil H
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Neil H, Thank you for your review. Being so central in Brisbane CBD, our serviced apartments are certainly a perfect base for both corporate and leisure stays. Unfortunately during peak times, we do recommend allowing extra time to reach reception due to high demand for the elevators. Thank you again for your review and we do look forward to...

cheshire, england
Reviewed 6 days ago NEW

We stayed here for a week on business and the hotel is handy for the business area and retail. The most impressive thing was Brisbane itself - a great city - compact but all outdoors and making the most of its u bend river location and climate. Really impressed. A trip to the Gold Coast is also recommended - great...

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Helpful?
1Thank bigh1961
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear bigh1961, Thank you for taking your time to review your stay at Oaks Charlotte Towers. It is wonderful to read you enjoyed the Brisbane City and took advantage of our central location. Your kind comments in regards to the staff will be passed on to the team. We do offer packages online that are inclusive of Internet should you...

Singapore, Singapore
Reviewed 1 week ago NEW

I now always stay here when in Brisbane for work - it's clean and has a great location within the CBD. The front desk staff are really helpful and friendly, especially Amy, Zali and Sawat. It's just am easy place to stay and a lot better than a normal hotel room.

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Helpful?
Thank jameswilliams28
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear jameswilliams28, Thank you for taking your time to review your stay with Oaks Charlotte Towers. It is great to read that Oaks Charlotte Towers is your preferred choice when staying in the Brisbane CBD. Your comments in regards to the staff are wonderful and will definitely be passed on. Thank you again for reviewing your stay and we hope...

Reviewed 1 week ago via mobile

We arrived to check-in with Amy and she kindly found us a room on a high floor after hearing it was to celebrate a friends quiet hens night. Once we checked in; Zali contacted us to ensure our room was perfect (it was) and she was genuinely interested in how our night was going. It's very refreshing to have people...

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Helpful?
Thank ccullen123
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Thank you for writing your review following your stay with us at Oaks Charlotte Towers. It’s wonderful to hear that you have enjoyed your time with us. We pride ourselves on customer service and it’s great to read that the team has delivered once again. We will be sharing your kind words with both Amy and Zali. Thank you again...

Reviewed 1 week ago via mobile

This is the second time my boyfriend and I have stayed at Oaks Charlotte Towers, and we were not disappointed! Got upgraded to the highest floor (level 44) which had beautiful views of the city and bios and river. Zali and Amy at reception provided amazing customer service and extended our stay in a two bedroom apartment with ease. Thanks...

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Helpful?
1Thank Tianaa B
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Tianna B, Thank you for taking the time to provide such positive feedback of your latest stay at Oaks Charlotte Towers. It is fantastic to hear that you continue to enjoy our spacious, centrally located serviced apartments. We have passed your comments on to Amy and Zali regarding their excellent customer service and they are thrilled to hear of...

Reviewed 1 week ago via mobile

Great location, check in was slow and it was obvious one of the check in staff had had a bad day! Girl who served me was good though. Trick for young players...whilst they have a car park they charge $25 per day. Expensive in any language!! Unit was clean and tidy though!

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Helpful?
Thank SharonCampbell1601
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear SharonCampbell1601, Thank you for taking the time to review Oaks Charlotte Towers. I am sorry to hear your check in was slow however we like to spend time with our guests on arrival to explain our key procedures and facilities. Accommodation is also settled on arrival to ensure the checkout process is quick and easy. You will find that...

Melbourne, Australia
Reviewed 1 week ago via mobile

Apartments at excellent price close to shops and restaurants. Clean and comfy and pretty quiet. Balcony is a nice feature which can be completely closed in in inclement weather. Not all the rooms have balconies that can be closed in so I would ask for this if travelling in inclement weather. They don't do breakfast but cafes close by and...

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Helpful?
Thank Kimberley C
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Kimberley C, Thankyou for reviewing Oaks Charlotte Towers. We are very lucky to be situated in the heart of Brisbane’s CBD with many restaurants and bars within close proximity. I do apologies for the faulty DVD player in the apartment. I do hope we were able to fix this issue for you during your stay. I am glad you...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 

Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: RM443 - RM784 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#56 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Charlotte Towers staff and other travellers.
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Questions? Get answers from Oaks Charlotte Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from garbage shutes”
 of 5 bubbles Mrswizzo, 7 Mar 2017 | Read review
“Tip to pick a good room, avoid hotel period.”
 of 5 bubbles KelvinR749, 1 Mar 2017 | Read review
“get as high as you can. Views are great.”
 of 5 bubbles Flesh81, 19 Feb 2017 | Read review
“Be nice to reception and ask for a good room”
 of 5 bubbles gregd576, 5 Feb 2017 | Read review
“Pick a room on a low floor so you can take the stairs. It will be quicker than the lifts.”
 of 5 bubbles 488sylviah, 22 Jan 2017 | Read review
5 of 5