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Oaks Charlotte Towers

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712 Reviews from our TripAdvisor Community

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Showing 691: English reviews
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Reviewed 2 days ago NEWvia mobile

Gr8 location, very clean and neat with good view on outdoor enclosed landing, nice big shower and tv in room is always good. No free wifi which is odd these days, especially in cbd areas where travellers are common.

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Helpful?
Thank Cory A
Wellington, New Zealand
Reviewed 3 days ago NEWvia mobile

Delighted with our stay at Oaks Charlotte Towers - the well-furnished, spacious apartment was clean and neat and serviced daily. It was equipped with a modern dishwasher, washing machine and dryer. Desk staff were welcoming and friendly as were cleaning staff. Oaks Charlotte Towers is very conveniently located in the heart of Brisbane, just a very short walk to Myer...

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Thank Cruzey
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Dear Cruzey, Thank you for taking the time to review Oaks Charlotte Towers. We appreciate your lovely comments about our apartments and the reception and housekeeping team. Being centrally located we are within short walking distance to the main shopping precent and many restaurants and bars. We look forward to welcoming you back again soon to stay with us and...

Emerald, Australia
Reviewed 1 week ago NEW

The apartment although clean had no view even though we were on the 30th floor. The welcome from the staff was very cool and unfriendly. With two lifts only servicing the higher levels, it took far too long to exit the building.

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Helpful?
Thank Susan J
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Hi Susan J Thank you for sharing your feedback regarding your recent stay with us at Oaks Charlotte Towers. It’s disappointing to read your comments regarding our front desk team and we have since shared your review with them. We are centrally located within the CBD and do our best to try and meet all guests request including views, however...

Christchurch, New Zealand
Reviewed 1 week ago NEW

My husband and I recently stayed at Oaks Charlotte Towers while we were in Brisbane on our honeymoon. Our room was very nice, quiet, had a balcony and suited all our needs. The only downfall was that we did all that was required to receive a daily service (ie towels on the floor in the bathroom, "please service my room"...

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Helpful?
Thank Hurst26
Jarrad B, Manager at Oaks Charlotte Towers, responded to this review

Hi Hurst26 Thank you for taking the time to write your review following your recent Oaks experience at Charlotte Towers. It’s wonderful to hear that you have enjoyed your time with us and I sincerely appreciate your wonderful comments regarding Kyle. This has since been shared with him and he was delighted to read of your review. Congratulations on your...

Midland, Texas
Reviewed 1 week ago via mobile

This property is not a hotel but an apartment house. It has no restaurant, bar and has very limited housekeeping provided. The room was spacious and comfortable. I initially was dissatisfied with some of the amenities, or lack of, including a daily Internet charge but Kyle at the front desk was great and provided excellent customer service which allowed me...

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Helpful?
Thank Bizzy_livin
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Bizzy_livin, Thank you for your review of Oaks Charlotte Towers. While our serviced apartments are different to a traditional hotel they are still great for both short and long term stays. It is great to hear that we were able to ensure you had an enjoyable stay and your feedback regarding Kyle’s excellent service is greatly appreciated. Thank you...

Reviewed 1 week ago

I stayed in an Executive Apartment for 7 weeks. The view of the Brisbane River with Storey Bridge glimpses is beautiful, but that is the only selling point. The front desk staff who work here are SO disengaged. The only good ones I have encountered during this time introduce themselves instantly as being from another property! Immediately distancing themselves from...

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1Thank Ozislandgirl S
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Ozislandgirl S, Thank you for your feedback regarding your stay at Oaks Charlotte Towers. It is very disappointing to hear that you di d not enjoy your stay with us. While we do not currently have in-room compendiums we provide copies of our property information, including hotel facilities, to all guests on check in. It is surprising to hear...

Townsville
Reviewed 1 week ago via mobile

I was very impressed at the value for money the two bedroom apartment was! Spacious, clean, all the facilities you might need ie washing machine, dryer, dishwasher ( pretty important when travelling with young children)! The central location and friendly staff only added to the value. Only minus was a bit of street noise during the night (but we did...

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Thank Tamara R
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Tamara R, Thank you for reviewing your stay at Oaks Charlotte Towers. It is great to hear that you had an enjoyable stay with us. The kitchen and laundry facilities provided in our apartments are certainly a positive for families when travelling. Friday and Saturday nights in the City can be quite busy. I am sorry for any disturbance....

Reviewed 1 week ago via mobile

Great location to city centre and short walk from very good restaurants. Staff are very polite and helpful. The only negative are the beds are quite uncomfortable for long stays but you get what you pay for. Only 30 mins free internet is a massive downside for business travellers - but many Australian hotels make you pay for internet use...

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Helpful?
Thank LilySC2016
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear LilySC2016, Thank you for your feedback regarding your recent stay at Oaks Charlotte Towers. We are pleased that you enjoyed your stay including our central location and helpful staff. I am sorry to hear that you found the bed uncomfortable. We do have internet inclusive accommodation rates available that include unlimited internet access. We appreciate your feedback regarding these...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

We loved our stay at Oakes Charlotte Towers! Perfect location in the heart of the city we where able to walk to Suncorp Stadium as well! Would highly recommend, rooms are great with everything you need and the kids loved in indoor lap pool! Wonderful staff that where so happy to help with all our questions especially Amy!

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Helpful?
Thank A TripAdvisor Member
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Thank you for taking the time to review your stay at Oaks Charlotte Towers. We are very lucky to be located so conveniently to many points of interest in Brisbane City and the surrounding areas. I am happy to hear you and the kids enjoyed the Hotel facilities. We really appreciate your feedback regarding our staff, your comments have been...

Buderim, Australia
Reviewed 1 week ago

After reading a couple of ordinary reviews on here - I was a bit anxious about staying here. But I have stayed a many Oaks apartments before and always found them good quality. This is a great spot in the city- can truly walk to everything, I enjoyed being able to head to the Botanic Gardens for a walk. Apartment...

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Helpful?
Thank Linda S
Brooke W, Front Office Manager at Oaks Charlotte Towers, responded to this review

Dear Linda S, Thank you for reviewing your recent stay at Oaks Charlotte Towers. We are very glad to hear that you enjoyed your stay with us and our central location within Brisbane City. Thank you for letting us know about the missing kettle, I’m sorry this was not in the apartment when you arrived. Our two car parks can...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks Charlotte Towers is the prime Brisbane accommodation, located within the city’s business and financial district within walking distance to the shopping heart of Queen Street Mall and the gentler pace of the City Botanic Gardens. Stylishly incorporating creature comforts and modern technology, Oaks Charlotte Towers still displays the ornate facade of the original 19th century architecture. The hotel is popular with both leisure and corporate travellers, offering one and two bedroom apartments all boasting well appointed kitchens and full-width windows with spectacular river and city aspects. Some rooms have alfresco balconies which provide an extra dimension to panoramic views of the skyline. ... more   less 

Additional Information about Oaks Charlotte Towers

Address: 128 Charlotte St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Price Range: RM414 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Charlotte Towers 4.5*
Number of rooms: 298
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Also Known As:
Oaks Charlotte Towers Hotel Brisbane
Hotel Style:
#56 Luxury Hotel in Brisbane
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Charlotte Towers staff and other travellers.
8 questions
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Questions? Get answers from Oaks Charlotte Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a lower floor to enter and exit quickly. Also request a room with a view.”
454susanj, 18 Apr 2017 | Read review
“Best views will be on the higher levels, on the Charlotte St side”
OzislandgirlS, 16 Apr 2017 | Read review
“High Floors - great view”
lindasN5309GR, 12 Apr 2017 | Read review
“River facing rooms are best!”
mareecourts, 11 Apr 2017 | Read review
“Ask for a refurbished room”
Sandih44, 6 Apr 2017 | Read review
5 of 5