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Jack & Newell Cairns Holiday Apartments

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425 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Chicago, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

The staff at Jack & Newell are very helpful and friendly. They will help you with booking your activities. The building is conveniently located so that it is only a short walk to the marina and restaurants. The apartments are clean and spacious with free laundry facilities. A grocery store is also a short walk away. We bought breakfast supplies... More 

Helpful?
Thank Karen C
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thank you for your review Karen and it was great having you and your family staying here from the USA and we're really happy you enjoyed Jack and Newell and Cairns. Al the very Best and hope to see you again in the future More 

Brussels, Belgium
1 review
Reviewed 2 weeks ago

Very quiet neighborhood with a very good location close to the harbor, city center. Very nice view from the balcony and noise isolation (rarely heard the neighbors). Very clean apartment, nice place to park the car. The people at the reception are very friendly and helpful. In other words we were happy all the way.

Helpful?
Thank Alain255
jacknewell, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

Many thanks for your review Alain and Anika,it was a pleasure having you stay at Jack and Newell all the way from Belgium,all the very best with the rest of your travels. More 

1 review
Reviewed 4 weeks ago

We spent three nights here on holiday before driving up to Port Douglas. The apartment was spacious with two bedrooms and bathrooms, two TVs, washing machine - every conceivable home comfort. It was fresh and clean with great views and we could walk to everything.

Helpful?
Thank Fay S
JackandNewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thanks so much for staying with us Fay and appreciate your feedback All the very best More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I came up to Cairns with a bunch of friends for a sporting trip/holiday in October 2016, so booked out 2 x 3br apartments at Jack and Newell in October 2016 for a group of 10 of us. The apartments were brilliant. We had one deluxe and one standard. The standard was good value for money, but I'd recommend paying... More 

Helpful?
Thank Joanne D
JackandNewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thanks so much Jo we really enjoyed having you and your group staying with us and appreciate your constructive feedback. Rest assured all luggage is safe here at Jack and Newell due to the secure access to the building and depending on the length of time reception area is fine otherwise we can lock the luggage away for extended periods.... More 

Townsville, Australia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago

It is a decent apartment complex but for the high price it was not luxury or 5 star as it is advertised. More like 3.5 to 4 stars and therefore overpriced but Cairns and Cairns city can be overpriced as it is. It is in a very good location and has most of the mod cons you would need and... More 

Helpful?
2 Thank ThaiDaffy
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thank you for your review but we are confused with your comments and mis information. Firstly Jack and Newell holiday apartments are self contained apartments with a 4 Star Rating not sure where you get the 5 Star Luxury from,certainly not advertised as such. All linen,towels,toiletries etc are supplied at the beginning of your stay and replenishment is up to... More 

Nottingham, United Kingdom
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

These apartments are unbelievably spacious with all the facilities you could ever need. The rooms have an amazing view from the balcony and the complex is in a perfect location. If you have a car, there is free secure parking and there is free wifi to use as well. The staff are so helpful, nothing is too much trouble.If your... More 

Helpful?
Thank Kerrym28
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thank you so much for your recent Review Kerry,much apprecaited we really enjoyed having you here at Jack and Newell and hope to see you back again More 

Wantage, United Kingdom
Level Contributor
186 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 31 October 2016 via mobile

We had a 2 bedroom ,2 bathroom apartment overlooking the river as it flows into the sea. Great views, large dining balcony, separate laundry room with washing machine, dryer and extra loo. Generally well equipped and comfortable and perfectly situated for accessing everything in Cairns. Wonderfully helpful caretaker who fixes everything and will book tickets for all excursions. A great... More 

Helpful?
Thank Loretta L
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Thank you Loretta for your review and really enjoyed your company and wish you all the best for the rest of your travels and hope to see you again More 

Greater Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 October 2016 via mobile

What a sensational week staying at the Jack & Newell Cairns Holiday Apartments. Your hosts - Mark, Rata and Georgia are quality people who help make your stay a memorable experience. We attended a conference at the Cairns Convention Centre for three days and it was a convenient 5 minute walk from Jack&Newell's. They even had umbrellas in the foyer... More 

Helpful?
Thank PerOzBoris
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Many Thanks to you Sharna and Per, and your parents were great guests here at Jack and Newell and we are so pleased you enjoyed your stay and hope to see you again.We really appreciate your encouraging comments and feedback. More 

Adelaide, Australia
1 review
Reviewed 19 October 2016

Stayed here for 10 days in a 3 bedroom apartment on the 12th floor, for our nephews wedding early October. The apartment was equiped with everything we needed, and very clean throughout, with the shopping centre nearby to stock up on supplies. Beautiful sea views, and so close to the marina, casino and restaurants along the Pier. Mark, Georgia and... More 

Helpful?
Thank BernieMatheson
jacknewell, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review

It was a real pleasure hosting all your extended family here at Jack and Newell for a great wedding. Couldn't have met nicer genuine people and if we ever get down to South Australia we'll look you guys up and stay at Kyms Caravan Park which sound s great. More 

Shellharbour, Australia
Level Contributor
4 reviews
4 hotel reviews
Reviewed 19 October 2016

Good location, about ten minutes from the esplanade. Large apartment, great views of the Trinity Inlet. Modern, well maintained furniture. Very clean. The manager, Mark, was very friendly and helpful.

Helpful?
Thank lockewright1
jacknewell, Owner at Jack & Newell Cairns Holiday Apartments, responded to this review

Great feed back from you Brett and family,it was a pleasure see you next year. More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our 17 Self Contained Spacious Apartments contain,full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this very secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and an outdoor pool. ... more   less 

Additional Information about Jack & Newell Cairns Holiday Apartments

Address: 27 Wharf Street, Cairns, Queensland, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM902 - RM1,400 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Jack & Newell Cairns Holiday Apartments 4.5*
Number of rooms: 17
Reservation Options:
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Hotel Style:
#2 Family Hotel in Cairns
#3 Luxury Hotel in Cairns
#3 Romantic Hotel in Cairns
#10 Business Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Jack & Newell Cairns Holiday Apartments staff and other travellers.
5 questions
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Questions? Get answers from Jack & Newell Cairns Holiday Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room with view”
 of 5 bubbles 183fays, 7 Nov 2016 | Read review
“Pay for the deluxe room for great views”
  • 3 Bedroom deluxe, view to balcony
  • 3 Bedroom deluxe
 of 5 bubbles 845joanned, 6 Nov 2016 | Read review
“Seaviews with balcony well worth it.”
 of 5 bubbles BernieMatheson, 19 Oct 2016 | Read review
“Ask for ocean / river views.”
 of 5 bubbles lockewright1, 19 Oct 2016 | Read review
“Waterfront, high floors, excellent views”
 of 5 bubbles MarieB698, 14 Oct 2016 | Read review
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