The hostel is perfectly placed best location. Easy to get everywhere in cairns and downstairs is woolies. I had a premium private room. It was very good value. However the hostel was getting busier with more visitors and and in my view it could now do with a deep clean in the common areas, stairs, kitchen, and all bathrooms. The floors across the hostel need a good scrub and deep clean. The cushions on the balcony for the lounge need replacing. Also the keys on fluffy key rings for the private bathrooms are extremely unhygienic and should be swapped out for a wipeable key ring or better still the e key operated by phone like the rooms. The Netflix did not work in the room I had, the back of the remote control was missing and the aircon temp could not be controlled. There is new management so perhaps a detailed audit will be undertaken with these small things being attended to. …
Location is perfect, 5 min walk from the water and a stone’s throw from cafes and restaurants. The staff are friendly and the rooms are recently renovated. One of the better hostels I have stayed in !!
This hostel was super clean and in a really central location. I had a private room and it was a share bathroom but even the share bathroom was super modern and clean. Wouldn’t know it was a hostel. Bed was comfy. Would defo recommend
As per the title. I had a confirmed booking and had provided my arrival time. When I got there reception was dark and locked, I rang the buzzer - no answer. The sign said they were only open for private rooms due to covid, which is what I had booked. I rang the 'Emergency' number on the sign many many times, left several messages. Nobody ever showed up. I ended up booking into a hotel across the road who told me I'm not the first person in the last few weeks who's had this experience with Freedom Hostel! Shocking! You need to close altogether and stop accepting bookings at all OR do it properly and actually let people into the hostel when they've booked and be contactable!
AMAZING hostel. Feels like a good hotel. Super clean, big, light rooms. Individual power sockets for each bed with a light, and lockers in each room. Also get an EXTRA PILLOW. This is a small luxury but it was very welcome!! Free tea and coffee any time, amazing free breakfast, free pasta and oil, salt, pepper. GHDs available to use, shampoo, conditioner and body wash in bathrooms. Friendly staff, beautiful common area with terrace and NETFLIX. Pretty chill, social vibe. You can party here if you want, but go back to nice, quiet rooms to sleep. Perfect! Basically, stay here. It's the best.