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DoubleTree by Hilton Hotel Cairns

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Room & Suite (371)
Dining (52)
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Overview
  • Excellent34%
  • Very good45%
  • Average16%
  • Poor3%
  • Terrible2%
Travellers talk about
“double tree”(107 reviews)
“holiday inn”(151 reviews)
“barramundi”(102 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,361)
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2,143 results
Traveller rating
757
890
349
89
58
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757
890
349
89
58
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1 - 5 of 2,143 reviews
Reviewed yesterday

This is a very nice waterfront hotel. We got a suite facing the water and it was worth the price! One wall was a window with a small balcony. The room was large and comfortable. The staff and concierge / tour booking were all very...More

Thank Ed S
Hotel's Favourite
Reviewed 2 January 2018

We stayed here only for 1 night to break up our drive from Airlie Beach to Port Douglas, and we loved our stay. The staff were so lovely and the hotel itself is gorgeous with 2 pools and a lovely green area in the centre...More

1  Thank FiFiScotland42
Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 4 January 2018

Thank you for taking the time to review our Hotel. I am glad to hear that we will be your top choice when you visit Cairns. We look forward to welcoming you back soon. Kind Regards, Scott Wilson General Manager scott.wilson@hilton.com

Reviewed 5 days ago

The hotel is very well located on the Carin´s Esplanade a walking distance (15 minutes) to the ferry terminal where all the excursions to the sea departs and Marina´s shopping center and restarurants. Along the esplanade from the hotel to the Marina and through the...More

Thank HGIBA
Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 5 days ago

We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard...More

Reviewed 1 week ago

The facilities are very average and they don’t have an executive lounge, but the service is very good. Also, the rooms are clean and the location is good. The WiFi service is very poor however. If you plan to work from the hotel, I would...More

Review collected in partnership with DoubleTree by Hilton
Thank bdaneman
Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 6 days ago

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's...More

Reviewed 1 week ago via mobile

Really nice hotel. Very good reception and check in. Lovely room and clean large en suite. Good view from window - yes we could see some sea! Breakfasts were busy but usually had tables spare. Good choice of food and plenty of it. Easy distance...More

1  Thank AnonEastMidlands
Response from doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel CairnsResponded 1 week ago

Thank you for taking the time to review our Hotel. I am glad to hear that we will be your top choice when you visit Cairns. We look forward to welcoming you back soon. Kind Regards, Scott Wilson General Manager scott.wilson@hilton.com

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Most Booked Properties in Cairns, Australia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$106 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
#11 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$106 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#11 Romantic Hotel in Cairns
#11 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (785)
Room & Suite (371)
Dining (52)
Pool & Beach (44)
Amenities (17)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Ann C
15 October 2017|
AnswerShow all 7 answers
Response from Equivoco | Reviewed this property |
Breakfast was included as part of my rate but I found it very poor quality and wouldn't recommend it. There are many places to eat a short walk away.
2
Votes
Lesley G
11 October 2017|
AnswerShow all 6 answers
Response from JM1609 | Reviewed this property |
Yes, all complimentary.
1
Vote
CassandraJane000
5 October 2017|
AnswerShow all 4 answers
Response from Sjjohanson | Reviewed this property |
I believe so, I think I remember seeing ash trays there. I will be there on Saturday, will check
1
Vote
Room Tips
"Spring for an oceanfront suite!"
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"Higher Floors (5th or 6th) with views to Esplanade"
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"We had room 720 which had a lovely view"
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"Rooms on the higher floors that are overlooking the Ocean are the most beautiful."
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