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DoubleTree by Hilton Hotel Cairns

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#11 of 65 Hotels in Cairns
Certificate of Excellence
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DoubleTree by Hilton Hotel Cairns
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1,983 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cairns
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Showing 1,811: English reviews
Cardiff
Reviewed 1 week ago

We arrived early and while asking to store our bags, were upgraded as a HH member to a balcony room that was ready.. Nice surprise on a 39c day!! The views of city and harbor were stunning and the location easy to walk along the Esplanade to shops, the Night Market and our boat for the Reef day trip. Lots...

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Helpful?
Thank Bchgrl9
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you had an enjoyable stay with us along with our warm and caring service. We look forward to welcoming you back to our hotel in the not too distant future Kind regards David Harper General Manager

St. Augustine, Florida
Reviewed 1 week ago via mobile

Stayed here for 2 days in early March. Room was clean and comfortable. Staff was friendly and efficient. Good location for the Esplanade and town center. I'd recommend this hotel. Reception can get a bit chaotic when the tour busses arrive and depart.

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Helpful?
Thank Jack1247
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for choosing to stay with us and I am glad to hear that you would recommend this hotel to your friends and family. I hope we may welcome you back in the near future to deliver a 5 star review for you. Kind Regards DoubleTree by Hilton Cairns

Rochester, New York
Reviewed 1 week ago

Close to many restaurants and a very short walk to the water front. Rooms were clean, bed good, and air conditioning worked fine. The included breakfast was excellent, with a wide variety of food and beverages.

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Helpful?
Thank JFHHMH
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to complete a TripAdvisor review following your recent stay at DoubleTree by Hilton Cairns. It is important to receive feedback from our guests to ensure our standards are maintained, if not improved upon. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to DoubleTree by Hilton Cairns in the...

Sydney, Australia
Reviewed 1 week ago

We were a group of 16 people, arrived on weekday, and enjoyed 3 nights stay. Good room size, some with nice water view. Quiet location with short walk to CBD, and close to the water for morning jogger. Food were ok. Staff were helpful and friendly. Some room had weak wifi signal. Overall experience was good.

Review collected in partnership with DoubleTree by Hilton
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Thank V5016SIandyc
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the tiem to write a review following your recent stay at DoubleTree by Hilton Cairns. I was delighted to read that your stay was so enjoyable. Your positive feedback and constructive comments are greatly appreciated. I hope we may welcome you back to DoubleTree Cairns in the future. Kind Regards David Harper General Manager

Sydney, Australia
Reviewed 2 weeks ago

We stayed for a week and the location of the hotel is good. Walking distance to restaurants, cafes and the Warf. The warm cookies you can have every day were the highlight. Rooms were clean, but there was nothing special about this hotel. The pool area really lacked any lustre and the tiles were so hot you can burn your...

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Thank DCWSydney_Australia
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

I was pleased to read that you enjoyed most aspects of your stay and I am sorry to see you had some issues with other areas. I appreciate your constructive comments and will be sure to communicate with all departments in the Hotel. Your feedback is valuable and greatly appreciated. I hope we may welcome you back to DoubleTree Cairns...

Malmo, Sweden
Reviewed 2 weeks ago

The hotel is nicely located near the waterfront in Cairns. The hotel iself is good, but I did have higher expectations, possibly due to the name and also the pictures on various booking sites. The rooms are clean but everything have a feeling of being a bit run-down, especially the way you enter each room from the outside long-balcony-style thing...

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Thank Martin S
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our guest rooms. Our Executive Team is reviewing your comments to ensure they are used to improve our guest's experience. We hope you will consider staying with us in the...

lancaster
Reviewed 2 weeks ago via mobile

Worst hotel experience....We booked a king sized bed through an agent. We checked in to see to our surprise a room with two queen beds !!! We called the front desk and they said they were out of king beds. The room is tiny thus crammed up to fit in all the furniture. The bathroom is tight too. The TV...

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Thank Redrooflancaster
south staffs
Reviewed 2 weeks ago

Quite close to center of town . Rooms to front have large balcony's. Very nice pool area and also internal tropical gardens with water features . Good breakfast . Slow Wi Fi. Many different types of eatery's close by

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1Thank joebloggsSouthStaffs
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience. We look forward to welcoming you back to our hotel in the future.

Brisbane, Australia
Reviewed 2 weeks ago via mobile

Good central location with friendly staff and clean room. A special mention to the restaurant manager who introduced himself to me to ask if the service was satisfactory. Very friendly and helpful food and bar service team members. I highly recommend staying and dining at DoubleTree Hilton Cairns.

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Thank wwwTraveller62
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

I was delighted to read that your stay was so enjoyable. It is our goal to ensure that every guest experience is as positive as yours so your feedback is greatly appreciated. I will be sure to pass your great comments onto our fantastic team members and a special mention to our restaurant manager. I hope we may welcome you...

Atherton, Australia
Reviewed 3 weeks ago

Every aspect of our stay was surprisingly good, considering the price we paid. Staff were helpful at every point. Very pleased with the food in the dining room. Only disappointment was that my request for a walk in shower was not fulfilled. Easy access to the airport for an early flight.

Review collected in partnership with DoubleTree by Hilton
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Thank platypus854
doubletreecairns2017, General Manager at DoubleTree by Hilton Hotel Cairns, responded to this review

Thank you for completing a TripAdvisor review! I was pleased to read that you enjoyed most aspects of your stay and I am sorry to see you had some issues with other areas. I appreciate your constructive comments and will be sure to communicate with all departments in the Hotel. Your feedback is valuable and greatly appreciated. I hope we...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cairns

Address: 121-123 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM478 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel Cairns 4.5*
Number of rooms: 237
Reservation Options:
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Also Known As:
Holiday Inn Cairns Hotel Cairns
Cairns Holiday Inn
Hotel Style:
#6 Business Hotel in Cairns
#9 Family Hotel in Cairns
#9 Luxury Hotel in Cairns
#11 Romantic Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Cairns staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The high floors offer the best view.”
 of 5 bubbles alanmN484CI, 27 Mar 2017 | Read review
“choose the ocean view”
 of 5 bubbles joycec635, 22 Mar 2017 | Read review
“Request a room with balcony and ocean view”
 of 5 bubbles roberthR4591NF, 21 Mar 2017 | Read review
“always book mountain veiw”
 of 5 bubbles ghuett2016, 20 Mar 2017 | Read review
“Balcony is lovely”
 of 5 bubbles Bchgrl9, 18 Mar 2017 | Read review
5 of 5