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Pacific Hotel Cairns

Traveller (378)
360
Panoramas (62)
Pool & Beach (39)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Pacific Hotel Cairns is centrally located on the picturesque Cairns Esplanade overlooking Trinity Harbour and the Reef Fleet Terminal, the main departure point to the Great Barrier Reef in Cairns. Opposite the main shopping precinct, casino and the new restaurant area, the Pacific is also a short walk to the Esplanade Lagoon with waterside boardwalks and parklands. The higher rooms have superb water views of either the harbour or ocean. Hotel facilities including an outdoor swimming pool and Bushfire Flame Grill offering churrasco Brazilian style BBQ with Australian style. Other facilities include a swimming pool, the Bushfire bar for pre dinner cocktails, 24 hour reception, internet kiosk, coin laundry, onsite parking (fee applies) and free wifi in public areas and rooms.
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Property amenities
Pool
Room Service
Restaurant
Bar/Lounge
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Smoking rooms available
Good to know
HOTEL STYLE
Park View
Mid-range
HOTEL CLASS
817Reviews
872Photos
28Q+A
100Room tips
Traveller rating
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  • 105
  • 22
  • 14
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Popular mentions
Website says rooms "offer spacious and luxurious accommodation with magnificent views overlooking the ocean, city or mountains nearby. Each room has a private balcony, ". NOT TRUE if you're in a wheelchair. NO balcony, not even a window you can see out of to the magnificent
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Review collected in partnership with this hotel
The location is within minutes walking distance to cafes, restaurants and the night market. Very clean lobby and room. Only critism is the Tv in the room needs updating and larger. If you want anything printed, for example, your boarding pass, you have to email it to the front
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Review collected in partnership with this hotel
We stayed for 3 nights and loved the location, really convenient to the wharf and Esplanade. Stayed in a room on the 9th floor and it was in need of some updating. Staff were friendly enough and tried to check us in early which was appreciated.
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The desk staff helped with two big problems we had, going above and beyond. One small quibble: the room was so cold we had to sleep under blankets or open the sliders. The food was good in the restaurant.
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Review collected in partnership with this hotel
Response from Abby_, Public Relations Manager at Pacific Hotel Cairns
Responded 1 week ago
Hi Resort24828305913, Thank you for your feedback. We are glad you enjoyed your stay overall but apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards, Pacific Hotel Cairns
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It was just average. Room needed a refit with damaged walls, furniture & carpets. Not the finest attention to detail in cleaning as well. Did not check out the pool. Staff was very friendly & helpful.
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Response from Abby_, Public Relations Manager at Pacific Hotel Cairns
Responded 4 days ago
Hi Jennifer_Leah13, Thank you for your feedback. We are glad you enjoyed your stay overall but apologise that some aspects were not completely satisfactory. We will take your comments on board and hope that you will give us another chance to show you our improvements in the future. Kind Regards, Pacific Hotel Cairns
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorPacific Hotel Cairns
The Superior Room at the Pacific Hotel Cairns
Professional photo exclusively commissioned by TripAdvisorPacific Hotel Cairns
The Deluxe Room at the Pacific Hotel Cairns
Photo provided by managementPacific Hotel Cairns
Greeted with this kind of view every morning, why would I wanna be elsewhere?
Overlooking the town from room balcony
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12345664
If you would like to arrange transport from our hotel to PD, here is the company providing you a day trip. You can book online now! Go "GLOBAL TRAVEL SERVICES" website then under "CAIRNS DAY TOURS" - Port Douglas Transfers (Sorry cannot include web link here) A$60.00pp so if you are not by yourself, Rent a car is cheaper. I hope this helps!
1 vote
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Yes, they have a guest laundry, as per their website. Look at features page on their website and scroll down halfway.
1 vote
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Hi Daniel G no, the pool is not heated but the temperature in Cairns does not get below the mid 20's even in Winter. Gregor
0 votes
Is parking free?
Hi cutereane, Parking is free but limited so we cannot guarantee places for everyone. There is however a lot of cheap parking nearby. Thanks Gregor
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123456
"Negotiate a rate that includes breakfast."
"Most rooms have good views either over the harbour or the city."
"I had a room on the casino side and had views over the parkland, casino and waterfront"
"Request room facing the hill, views from balcony are prettier"
"Packing a few pods of washing powder will make washing clothes easier on long trips."
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PRICE RANGE
US$102 - US$166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacific international cairnshotel pacific international
FORMERLY KNOWN AS
Pacific International Hotel
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
176
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