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Cairns Sheridan Hotel

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304 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Brisbane, Australia
Reviewed 17 March 2016

Wonderful experience, great customer service, excellent accomodation, clean and well appointed rooms. Everything you need. Had main meals in the restaurant each night, and the calamari and steaks are cooked to perfection. If your looking for personalised service and old style values, then this is the place to come.

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Helpful?
2Thank Sharon M
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for such a wonderful review. It is so good in fact, I have nothing to add other than this is such a great endorsement to all the hard work being done every day by our team. Thanks again and all the best.

Warrington, United Kingdom
Reviewed 5 March 2016

Myself and wife stayed here for 2 nights towards the end of our 2 week road trip from Sydney. The room was very spacious and clean. The bathroom was huge and also well looked after and clean. The staff were friendly and welcoming and had no issues whilst staying here. Its very close to the Airport which was an added...

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Helpful?
1Thank kylewire
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review and I am happy you enjoyed your stay. Yes, we are very close to the airport and also most of the camper van companies are just up the road. We often provide free transfers to collect and drop off vans for guests staying with us before or after their trip. Hope to see you again.

Sydney, Australia
Reviewed 5 March 2016

Hotel is close to medical area of Cairns. The room was clean and staff helpful. Breakfast was plentiful and fresh - we certainly enjoyed it. Good family tavern next door which was handy. Pool clean but so warm it was more like a bath! Would book again.

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Helpful?
1Thank Ellykate
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your review and 'Welcome to the Tropics'. Cairns has an average maximum of 32 degrees during the day and a minimum of around 25 at night at this time of year. This year seemed to be even hotter so you can see that every swimming pool in Cairns, not just ours, is going to be warm, like...

Reviewed 20 February 2016 via mobile

Me and my partner stayed here feb 12/13 we had a king size room the only thing that was good on our weekend was the room was decent. My partner and I made a trip up from Townsville with a late check in so we could visit a friend who brain cancer and doesn't have long left, after arriving we...

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Helpful?
1Thank Gail B
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

I am so sorry that you did not enjoy your stay with us. I am also sorry that you did not mention your problem to the restaurant staff as this is where something could have been done about it. Several guests had the calamari that night including one of our staff. Not one reported any problems. When your issue was...

Reviewed 18 February 2016

Good size of the room, the renovation is kind old fashion but clean and reasonable price. The hospitality from the hotel crew is sensational, feel so welcomed there and would love to go back again. The food in the hotel restarant is so more than expetation, and very good price, will recommend to have a meal in the hotel.

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Helpful?
Thank Sandy G
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

thank you so much for your great review. We are continually making improvements to our rooms and have recently replaced all our chairs in all the rooms. We have also restructured our restaurant to incorporate totally fresh produce at reasonable prices so that all our guests can enjoy Tropical North dining with us. Thanks again.

Cairns, Australia
Reviewed 18 February 2016 via mobile

Pleasant stay at a very reasonable price. Only stayed two nights but couldn't fault anything. The rooms where spacious and clean, with a great variety of current movies. Very close to airport but a 20-30 min walk to city, however buses run frequently to and from the city. Highly recommend!!!

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Helpful?
Thank Eddymoore
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you and I am so happy you enjoyed your stay. Also our hotel shuttle bus offers a free service downtown and limited airport drop-offs. As you say, the local buses run frequently and the stop is right at the front of the hotel. Although everyone should do the walk at least once because the walk along the entire length...

Reviewed 11 February 2016 via mobile

Comfy hotel with fantastic facilities with gym and guest laundry. Staff were cheerful and helpful. Nearby local hostel so was easy to meet with friends. Would 100% stay here again if I was in the area.

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Helpful?
Thank Charley S
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your kind review. It is always nice to get such positive feedback. The hotel that you mentioned is a great entertainment venue that offers a TAB, Poker machines and night time entertainment. It is right next door to us and free entry, however our restaurant is much better than theirs. Thanks again, regards Stuart.

Reviewed 19 January 2016

Hotel staff was extremely hospitable. Leanne went out her way to book tours for us last minute! We couldn't have asked for anything better, because all the tours were closed for booking the days we were there. Leanne called all the places and made alternate arrangements so we could be adjusted in the visitors list at the 11th hour! Hotel...

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Helpful?
Thank Aparna D
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your generous comments. We will always try our very best to ensure our guests have the most enjoyable stay they possibly can while in this beautiful city of Cairns. If you are going on tours get them booked with us as soon as you arrive because when the town is full all the tours are...

Katherine
Reviewed 7 January 2016 via mobile

This hotel was fantastic. A one night stopover in cairns and I couldn't have asked for a better place. The room was large with a round table and a desk and 2 comfortable chairs. The bed was very comfy. The restaurant was intimate and the food was outstanding. Not many people staying which made it very pleasant. Lots of parking...

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Helpful?
Thank SarElOzzie
sheridan295, Manager at Cairns Sheridan Hotel, responded to this review

Thank you so much for your kind review. January is a particularly quiet time of year in Cairns and many of our staff get the opportunity to have some time off and refresh the batteries before the busy times ahead in February and beyond.

Far North Queensland
Reviewed 31 December 2015

We always use this hotel in Cairns as it is handy to the airport. We were upgraded on this stay to a large front room with water views. There is free parking in the grounds with a bistro next door for meals. The room was clean, bright and quiet. The front desk staff are always friendly. It provided value for...

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Helpful?
1Thank Sleepy668
sheridan295, General Manager at Cairns Sheridan Hotel, responded to this review

Thank you for your great review. Like yourselves many guests stay with us for easy access to the airport. I am happy you enjoyed your stay, we look forward to seeing you again. Regards Stuart

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Cairns Sheridan Hotel (formerly Cairns Quality Inn) is the closest hotel to the Cairns International Airport and 3kms from the Cairns BDO, there a scheduled buses to and from downtown and most suburbs. Sightseeing tours can be booked to the Great Barrier Reef for snorkelling and diving, to the Atherton Tablelands, Kuranda to the Gulf and Cape of Carpentaria. It is two blocks from the Esplanade and scores of well known restaurants. WiFi is avail to all rooms and public areas, the Palms Restaurant is open to the public. There are 3 separate conference rooms that can cater for up to 150 persons, plus a large balcony overlooking the pool and garden. Ample parking is available in the grounds of the hotel. The Cairns Sheridan Hotel belongs to MTS, one of PNG's pioneer tourist companies which own the Madang Resort, Kalibobo Village, Kalibobo Spirit all in Madang, plus the Tropical Heritage Hotel in Minnie Street Cairns. All hotels have been consistent winners of the Trip Advisor Excellent Awards in recent years, including 2015. ... more   less 

Additional Information about Cairns Sheridan Hotel

Address: 295 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Cairns Quality Inn)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM348 - RM547 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Cairns Sheridan Hotel 4.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Quality Inn Cairns
Quality Hotel Cairns
Hotel Style:
#2 Business Hotel in Cairns
#13 Romantic Hotel in Cairns
#13 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Sheridan Hotel staff and other travellers.
3 questions
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South Bend, Indiana
3 months ago
New York, NY

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Questions? Get answers from Cairns Sheridan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hard to say as there was major services on three sides of the hotel, but i suppose the rear of the Hotel”
 of 5 bubbles mary1949, 24 Oct 2016 | Read review
“Rooms on west do get afternoon sun. We were on the 5th floor and noise was not a problem.”
 of 5 bubbles 687PamP, 14 Oct 2016 | Read review
“Better to get a room not facing mainroad”
 of 5 bubbles Nihonihoohura, 30 Aug 2016 | Read review
“Clarify Internet data allowance before you book - hotel has low daily data allowances. 5th floor room had partial sea/mountain views.”
  • Room 507
  • Room 507
  • Room 507
  • Room 507
 of 5 bubbles PattayaRegular, 31 Jul 2016 | Read review
“free self parking”
 of 5 bubbles hkers2016, 19 Jul 2016 | Read review
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