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Comfort Inn Cairns City

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208 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Toowoomba, Queensland, Australia
Reviewed 2 weeks ago

Comfort inn is a great place to stay if you want something close to the city which is clean and quite, I hade a deluxe queen next to the pool which was great the only down side was the phone and Internet coverage inside the room was terrible. Thanks to Keith and his staff I will definetly be back hen...

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Helpful?
Thank Glen J
Management response:

Hello Glen Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards...

Reviewed 4 weeks ago via mobile

Close to the CBD and gad easy access. My room was upstairs was a good size. The motel was reasonably quiet with ample car parking. Rates were competitive and rooms were clean and comfy. Staff were friendly and courteous.

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Helpful?
Thank Pat B
Management response:

Hello Pat B Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Darwin, Australia
Reviewed 31 October 2016

Thank you to Kieth and Lynda at the Comfort Inn, Cairns. Your Customer Service and friendly natures were outstanding, nothing was too much trouble when we stayed there for a week. Everything was clean and the beds extremely comfortable. Hope to see you again soon. Robin and Julie

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Helpful?
Thank JulienRob2
Management response:

Thank you Robin and Julie. It was a pleasure having you ,and we look forward to your next visit. Kind Regards Keith

Providenciales
Reviewed 26 October 2016

Just close enough to town to be a good walk however still be away from the bustle and noise, helpful check-in staff, rooms clean and tidy, unfortunately the onsite kitchen/breakfast appears to no longer be functioning so you have to walk into town for all meals, overall acceptable for the price destination in Cairns.

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Helpful?
Thank IslandCouple32
Management response:

Thank you for taking the time to complete our on line survey regarding your recent stay. On behalf of our team I would like to apologise for failing to exceed your expectations.of us. We will be using the feedback you provided to make improvements for our guests in the future. I hope you will consider staying with us again and...

Brisbane, Australia
Reviewed 21 October 2016 via mobile

Thanks to Keith Lynda and the team at Comfort Inn Cairns City for making our stay so comfortable. You guys went out of your way to make us feel welcome. The location is great for walking into the restaurants and marina, especially along the boardwalk on the esplanade. We will definitely be back!!

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Helpful?
Thank RussSams
Management response:

Good Morning Russ Sams Thank you for your comment and pleased you enjoyed your stay. We look forward to your next visit. Safe travels Keith

Ames, Iowa
Reviewed 7 October 2016

The experience I had at the Comfort Inn in Cairns, Australia was quite positive. Overall, I would rate my experience four out of five stars. I was looking to stay in Cairns, Australia for two days to enjoy some sunshine and the Great Barrier Reef, which is just what the Comfort Inn had to offer me. They had a variety...

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1Thank porgan005
Management response:

Dear Sir / Mam Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. So pleased everything was close and...

Newcastle, Australia
Reviewed 3 October 2016

Stayed here with family and adult children with an infant. Wasn't my first choice as I had to book a bit last minute so choices were limited. Turn out OK really. Arrived after 19:00 so place was shut. Rang the number and Keith came down and gave us our keys. Our fan and AC were very noisy. We were moved...

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Helpful?
Thank Stamrish1
Management response:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards Keith Solomon...

Reviewed 19 September 2016 via mobile

I stayed in one of the ground level rooms. The beds were 10/10 very comfy. We managed to get a room with a park right out the front which is one of our main concerns as we have a lot of gear to move from car to room wherever we stop. The guest laundry was also quite clean and convenient...

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Thank Ashley K
Reviewed 8 September 2016

Motel was quiet, had fantastic pillows, was very clean, good curtains to block out lights. Close to the Esplanade Flying Monkey Cafe, Bike Shop, Hospital, 3 minute walk to parks and Esplanade and friendly helpful managers Keith and Lynette.

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1Thank Brett F
Sanctuary Point, Australia
Reviewed 27 August 2016

We first booked this hotel based on the description and photos on their website and we booked a superior room with balcony overlooking the pool. We then decided that we’d prefer a ground floor superior room (perhaps courtyard over balcony option) and I tried to contact the hotel but to no avail. The phone number on their website wasn’t connected...

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Helpful?
1Thank Yeremazing

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
Locally owned and operated, Comfort Inn Cairns City is ideally located two and a half blocks from the City Centre, one block from the Cairns waterfront and easy walking distance to the famous Cairns Esplanade swimming lagoon and all reef and island terminals and approximately eighty meters from Cairns Private Hospital. 3.5 star hotel with tropical contemporary design, 53 rooms, recently refurbished including new beds, flat screen TV's, refrigerators, tea and coffee making facilities, fully air-conditioned, free WiFi, 2 swimming pools, tour desk, guest laundry and free off street parking. You will also find an array of restaurants to delight the taste buds and boardwalks with views of the Cairns inlet and Marina well worth a selfie or two. All this conveniently located within minutes of the Cairns Domestic and International Airport. Our friendly staff are also on hand to offer tour and activity advice for your Great Barrier Reef and Rainforest adventures. We aim to fulfil your ideal holiday expectations and experiences during your Tropical North Queensland stay with us. All tour operators offer pick up services from the front door. ... more   less 

Additional Information about Comfort Inn Cairns City

Address: 183 - 185 Lake Street, Cairns, Queensland 4870, Australia (Formerly Comfort Inn Discovery Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM284 - RM426 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn Cairns City 3*
Number of rooms: 53
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Also Known As:
Discovery Cairns Hotel Cairns
Discovery Hotel Cairns
Cairns Discovery Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn Cairns City staff and other travellers.
2 questions
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Perth, Australia

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Questions? Get answers from Comfort Inn Cairns City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Has a laundry”
 of 5 bubbles JulienRob2, 30 Oct 2016 | Read review
“The rooms upstairs facing the parking area get a nice breeze of an evening. They face the sun if you like some sunshine in the morning too.”
 of 5 bubbles 243brettf, 8 Sep 2016 | Read review
“A superior room overlooking the pool at ground level is quite nice”
 of 5 bubbles Yeremazing, 26 Aug 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles Nolabola, 1 Jan 2016 | Read review
“Probably would've been quieter if not near the head of the stairs...”
 of 5 bubbles AussieJonno331, 15 Sep 2015 | Read review
5 of 5
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