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Hilton Cairns

PricelineUS$195*
View Deal
#7 of 64 Hotels in Cairns
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$229*
US$195*
Great Deal
US$202*
US$202*
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Hilton Cairns
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2,162 Reviews from our TripAdvisor Community

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Showing 1,937: English reviews
Melbourne, Australia
Reviewed 3 weeks ago

Lovely hotel located on esplanade in the centre of town. Lovely spacious entry and bar, concierge was very helpful taking my bags up the steps for me and to the room (something that doesn't happen much anymore in Australian hotels!). Great service at front desk and lovely room - large, comfortable bed, modern. Bathroom very nice with plenty of room,...

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Helpful?
Thank Sparkmel
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Sparkmel, Thank you for taking the time to share your review on Tripadvisor. I am very pleased to read that you thoroughly enjoyed your stay and found the location of the hotel to be ideal. We are situated right on the waterfront close to shops restaurants and the Esplanade Lagoon - a great place to relax or take a...

Washington DC, District of Columbia
Reviewed 3 weeks ago via mobile

We stayed here the night before leaving for a dive trip. The staff was friendly and responsive to our needs and they sort of carried the hotel. My big complaint is the layout of the rooms. The bathroom is separated from the sleeping area by a glass wall only. A portion by the toilet is frosted but doesn't provide much...

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Helpful?
Thank GarrettDC
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear GarrettDC, Thank you for sharing your feedback based on your recent stay at Hilton Cairns. I was happy to read that you mostly enjoyed your stay and found the staff to be so friendly and helpful. I do apologise that you weren't completely satisfied with your room on this occasion. You're right when you say that the bathroom is...

Sydney, Australia
Reviewed 4 weeks ago

I was staying for 1 night as i had a business meeting in cairns. its more for a resort type stay rather than a quick in and out business trip. Hotel run north to south so the afternoon western sun can get hot in the city side rooms. go harbourside. all good. i needed longer there. next time.

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Helpful?
Thank Keith G
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Keith G, Thank you for taking the time to submit your feedback based on your recent stay with us. I am so pleased to read that you enjoyed your stay albeit a brief business trip. We do hope that upon your next trip to Cairns you are able to stay a little longer and enjoy the Hotel and Cairns...

High Wycombe, United Kingdom
Reviewed 4 weeks ago

Stopped off in Cairns to visit the Great Barrier Reef. The hotel is located literally 2 minutes walk from the reef terminal and close to some great restaurants. The highlight of this hotel is the helpful friendly staff that make the Hilton experience so much more personal.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Anthonymr P
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Anthonymr P, Thank you for sharing your feedback based on your recent stay at Hilton Cairns. I am so pleased that you enjoyed your stay and found the location of the Hotel to be convenient. As you mentioned we are only a short walk to the Reef Fleet Terminal where all the boats depart for the Great Barrier Reef....

Sydney, Australia
Reviewed 4 weeks ago

Stayed there for two nights during Easter with my family. We booked the water facing room at Lv 6. Room is big enough and clean. Bed and pillow are very comfort. Room service is reasonably priced. Swimming pool is great with SPA. Breakfast is subpar for a 5 star hotel with not much choices, but it's free included in the...

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Helpful?
Thank washbowl
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear washbowl, Thank you for submitting your review based on your recent stay at Hilton Cairns. I am so pleased to read that you enjoyed your stay and found the rooms and bedding to be very comfortable. Our Deluxe rooms facing Trinity Inlet offer spectacular views and are highly sought after. The balcony is a great place to relax and...

St Kilda, Australia
Reviewed 4 weeks ago

Having visited the Cairns Hilton over many years I have come to love the location and the view over the inlet. My most recent visit was very disappointing. Breakfast finishes at 9.30am. The cost of $5 for a bottle of water in your room is not acceptable. The service generally has slipped and unfortunately this is a real problem across...

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Helpful?
Thank Lorenzo1952
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Lorenzo1952, Thank you for taking the time to post a review on Tripadvisor. I was disappointed to read your comments. It is important to receive feedback from our guests to ensure that our standards are maintained, if not improved upon. Please be assured that your feedback will be communicated further with our heads of department. Again, thank you for...

Singapore, Singapore
Reviewed 4 weeks ago

Had a wonderful experience at the Cairns Hilton. The staff were wonderful and very helpful and friendly. Everyone from the concierge guys to front desk and housekeeping staff went out of their way to make us feel welcome. We were lucky enough to have a room on level 9 overlooking the Cairns Harbour which was lovely. Ann in the Executive...

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Helpful?
Thank Perry H
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear Perry H, Thank you for sharing your feedback online. I am thrilled to read your comments and to hear that you enjoyed your stay with us. I have a great team working with me here at Hilton Cairns and I'm glad that you experienced our famous Hilton Hospitality first hand. I will share you kind words with the team,...

Ellenbrook
Reviewed 4 weeks ago via mobile

Great location on the esplanade and walking distance to the main restaurant strip. Bed was super comfy but the pillows were shocking, we only stayed one night so I didn't bother to request to get different ones. Great view over the water and nice clean and neat rooms. Quick and easy check in.

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Helpful?
Thank melissasd2016
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear melissasd2016, Thank you for sharing your feedback via Tripadvisor. I am so pleased that you enjoyed your stay, in particular the location as it is within easy walking distance to so many dinning options. Hilton Cairns is a very convenient location as it is centrally located yet right on the waterfront offering fabulous views. Thank you again and I...

Bognor Regis, United Kingdom
Reviewed 4 weeks ago

Rooms with river view are good - well appointed and very relaxing. It has a great lobby and a lovely pool and exercise area, Monro's by the river is a great place for a drink and a snack during the day. Breakfasts are great.

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Helpful?
Thank John V
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear John V, Thank you for sharing your experience based on your recent stay at Hilton Cairns. I am thrilled to read that you had such an enjoyable stay and enjoyed the stunning views and spacious room. Mondo on the Waterfront is Cairns only absolute waterfront dinning and I'm pleased that you were able to enjoy a drink there. Thank...

Townsville, Australia
Reviewed 4 weeks ago

My partner and I took a mini break up to Cairns for a long weekend and decided to use my HHonours points to book into the Hilton Cairns. Wow what a great choice and felt very welcomed as soon as I stepped in the door. The staff at the front reception were very helpful and friendly, I was even lucky...

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Helpful?
Thank JontelleBuck
GM_HI_Cairns, General Manager at Hilton Cairns, responded to this review

Dear JontelleBuck, Thank you for sharing your experience based on your recent stay at Hilton Cairns. I am so pleased to hear that you enjoyed your long weekend getaway to Cairns and received our famous Hilton Hospitality. We loved celebrating the fact that you were our Guest of the Day and I'm glad that you found the little touches meaningful....

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, al fresco dining at the award-winning Mondo on the waterfront, or discover authentic italian flavours at Simply Italian. Experience modern, tropical, paradise today! ... more   less 

Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM509 - RM1,355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
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Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#3 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#6 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
26 questions
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Questions? Get answers from Hilton Cairns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am sure any room would have a good view”
591fayeh, 22 May 2017 | Read review
“Stay on the river view side. Noise from live music on the non-river view side is VERY loud on weekends.”
TumbleweedsTraveller, 19 May 2017 | Read review
“Executive Floor with free breakfast and happy hour”
tvjunkie2010, 11 May 2017 | Read review
“Rooms on higher floors are more spacious”
Sparkmel, 1 May 2017 | Read review
“Rooms overlooking the harbour give some lovely views.”
  • view from our room overlooking the harbour
360perryh, 25 Apr 2017 | Read review
5 of 5
Priceline
US$195* /night
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Hotels.comUS$202
Expedia.comUS$202
CancelonUS$229
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Prices are for 1 room, 2 adults
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