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Hilton Cairns

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#6 of 64 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Cairns
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2,140 Reviews from our TripAdvisor Community

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Showing 1,917: English reviews
San Diego, California
Reviewed 5 July 2015

We've stayed in quite a few Hiltons including Australian Hilton Brisbane, Perth, and this property (Cairns) on this recent trip, but Hilton Cairns was the weakest of the 3 due completely to poor food service at breakfast and in the executive lounge for different reasons. For the downstairs restaurant during breakfast, the food was fine, but staff did not take...

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1Thank pec95
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for sharing your experience on your recent stay. I was disappointed that you did experience some shortcomings. Your valuable feedback is important to us as it is a tool that allows us to review our quality and standard of service as well as our guest offerings. We thank you for your feedback and hope you will...

Gold Coast, Australia
Reviewed 3 July 2015 via mobile

Nothing bad to say about this hotel, rooms are spacious and well appointed, great Breakfast buffet and all the staff were amazingly helpful. They included a free bottle of wine and a room upgrade as it was the first night of our honeymoon. Highly recommended.

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1Thank Steve B
John L, General Manager at Hilton Cairns, responded to this review

Dear Newlyweds Thank you for your review following your recent stay at Hilton Cairns and congratulations! I was delighted to read that you enjoyed your stay with us and the beginning of your honeymoon. I hope we can welcome you back again soon – perhaps for your first anniversary, if not beforehand. Thank you again. Yours sincerely, John Lucas| General...

Sydney, Australia
Reviewed 3 July 2015

Stayed here with my husband a while back, it was a very nice experience. Very clean rooms, quiet, and an lovely pool! Balcony view was fantastic and breathtaking views. We liked the Mondo restaurant with nighttime entertainment. Some construction going on while we were there, but I think it is finished now. It is also walking distance to the reef...

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Thank Miriana G
John L, General Manager at Hilton Cairns, responded to this review

Dear Miriana Thank you for your review following your stay at Hilton Cairns. I was delighted to read that you enjoyed your stay with us and loved the great location on the waterfront with the spectacular views. I also thank you for your favourable feedback regarding our restaurant Mondo Café Bar & Grill. This is always a very popular choice...

Reviewed 3 July 2015

The Hilton in Cairns does deliver as 4-5 star hotel experience. At checkin they were very prompt and friendly and after I arrived home and realised I had left a personal item in my room and notified them they got back to me immediately and organised its return. I had it back 3 days later. Excellent service.The valet parking is...

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Thank Doingitalll
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your extensive review. I was absolutely delighted to read your review on Tripadvisor regarding your recent stay at Hilton Cairns. As our guest, your feedback about your experience is vitally important to our business. I am pleased that you enjoyed your stay at the Hotel and the birthday celebration you attended and that our team...

Mississauga, Canada
Reviewed 2 July 2015

We stayed on the club floor and we really enjoyed the use of the lounge for breakfast and in the evening. The staff in the lounge were very friendly and helpful - even offered to book us a restaurant reservation. Our room was lovely and clean. I would recommend this hotel to any one visiting Cairns.

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Thank APM9
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your review. I was very pleased to read that you enjoyed your stay with us. We focus a great deal on the helpfulness of our team members and it is excellent to see you experienced this first hand. I see you took full advantage of the executive lounge which was clearly enjoyed. I will be...

SYDNEY, Australia
Reviewed 2 July 2015

The Hilton at cairns was excellent to stay at and will stay at more Hilton hotels in Australia and other country,the hotel was in a great place in cairns ,in walking distance to most shop[ing ,people at cairns were very friendly when we went on a tour at the reef we met some great staff on the reef magic

Review collected in partnership with Hilton Hotels & Resorts
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Thank Barbara & Lawre... E
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for the review of Hilton Cairns via Tripadvisor. I was delighted to read that you enjoyed your stay so much. It is our goal to ensure that every guest experience is a positive one. Your feedback and comments are greatly appreciated. I hope we can welcome you back again soon. Yours sincerely, John Lucas| General Manager

Townsville, Australia
Reviewed 2 July 2015

We were due to stay in another 5 star hotel close by the Hilton but had a call before we arrived to say they had double booked our last night so they offered to accommodate us at the Hilton Cairns for the whole 3 nights, which we accepted. We arrived at about 7pm on the Friday night and check in...

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2Thank Guernsey_Mark
John L, General Manager at Hilton Cairns, responded to this review

Dear Mark Thank you for the Tripadvisor review. I was disappointed to read your comments. Although you were booked in to stay with us after being relocated from another hotel in Cairns, I'm sorry that you may have been under the understanding that the other hotel was going to offer you complimentary accommodation. Please rest assured our team take every...

Nelson-Tasman Region, New Zealand
Reviewed 2 July 2015

We stayed there for five nights and we enjoyed every moment. All the staff there has been very helpful and friendly, especially Nadine and Krystal where we have our buffet breakfast every morning. The rooms are always clean and tidy when we get back from our daily tour. The only issue is the design of the bathroom where the toilet...

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Thank LifetimeJourneys
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for your review. I was very pleased to read that you enjoyed your stay with us. We focus a great deal on the helpfulness of our team members and it is excellent to see you experienced this first hand. Your feedback and comments on the hotel is greatly appreciated and I am delighted you enjoyed it....

Townsville, Australia
Reviewed 30 June 2015

My wife and I really enjoyed our stay at the Hilton Cairns. Quick weekend overnighter - Quality room and service and had an excellent buffet breakfast. Our room also had a very good view. We highly recommend.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Patty & Roger W
John L, General Manager at Hilton Cairns, responded to this review

Dear Patty & Roger Thank you for the review of Hilton Cairns via Tripadvisor. I was delighted to read that your stay was so enjoyable while you were visiting Cairns. It is our goal to ensure that every guest experience is as positive as yours. Your feedback and comments on the hotel’s friendly service is also greatly appreciated. I see...

Brisbane
Reviewed 30 June 2015

It was worth paying a bit more for a water view, although the room was on a low floor. The room was comfortable, clean and quiet. The bed was great. Breakfast was average, but the meal in the hotel restaurant was excellent. Being next to the boardwalk and a short, pleasant walk through a marina to town was a bonus....

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Thank hasnoclue
John L, General Manager at Hilton Cairns, responded to this review

Dear Traveller Thank you for taking the time to post a review on Tripadvisor. I was delighted to read that you enjoyed your stay with us and were able to sit back and really take in those beautiful marina views. I also thank you for your favourable feedback regarding our helpful team. I hope that you enjoyed your time in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, alfresco dining at the award-winning Mondo Café Bar and Grill on the waterfront, or discover authentic italian flavours at "Donninis "Simply Italian". Experience modern, tropical, paradise today! ... more   less 

Additional Information about Hilton Cairns

Address: 34 Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM574 - RM1,447 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cairns 5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Hotwire, Hilton EMEA, Cheap Tickets, Agoda, Priceline, Booking.com, Travelocity, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Hilton Cairns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cairns Hotel Cairns
Hilton International Cairns
Cairns Hilton International
Hotel Style:
#3 Spa Hotel in Cairns
#3 Business Hotel in Cairns
#5 Luxury Hotel in Cairns
#6 Romantic Hotel in Cairns
#12 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cairns staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the harbour give some lovely views.”
  • view from our room overlooking the harbour
360perryh, 25 Apr 2017 | Read review
“Make sure it is river view, albeit it costs more. You;ll find it worth it.”
JohnV248, 25 Apr 2017 | Read review
“Get a room that has a water view.”
suep688, 24 Apr 2017 | Read review
“Rooms with a water view are very nice!”
lorryl750, 23 Apr 2017 | Read review
“Go for an executive room, top floor with lounge access”
eblac, 19 Apr 2017 | Read review
5 of 5