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Pullman Reef Hotel Casino

2,067 reviews
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Traveller (686)
Room & Suite (337)
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Overview
  • Excellent69%
  • Very good24%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“junior suite”(71 reviews)
“spa bath”(110 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Pullman Reef Hotel Casino
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,067)Write a Review
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1,932 results
Traveller rating
1,323
471
98
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1,323
471
98
26
14
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1 - 5 of 1,932 reviews
Reviewed 1 week ago via mobile

We enjoyed our stay at the Pullman Reef Cairns Would stay there again...Check in and out quick an professional, lots of extras given as we were Accor Plus members, we enjoyed a little gamble in the Casino, breakfast fantastic, our room was really nice but...More

Thank Pantyhose
Response from Wayne R, General Manager at Pullman Reef Hotel CasinoResponded 2 days ago

Dear Pantyhose, Thank you for taking the time to review your recent stay. We love our loyalty members staying with us. I am delighted that you enjoyed your time with us, and hope we can welcome you back again soon. Sincerely, Wayne Reynolds General Manager...More

Hotel's Favourite
Reviewed 16 January 2018 via mobile

We live 7klm away from the hotel but decided to give it a try for a relaxing staycation. We were able to check in early, staff were friendly and gave us details on all the extras our stay included like mini bar items & a...More

1  Thank MrsLatts
Response from Wayne R, General Manager at Pullman Reef Hotel CasinoResponded 4 weeks ago

Dear MrsLatts, I am so pleased you chose to have your staycation with us! Thank you so much for the wonderful review and I hope we have the opportunity to welcome you again in the future. Sincerely, Wayne Reynolds General Manager Hotel

Reviewed 1 week ago

We stayed at the Reef casino hotel for 4 nights Location is very good ,All staff were exceptional , The cleaning staff we so helpful and fun friendly Pool and gym fantastic the Casino is not my thing but if you enjoy this activity it’s...More

Thank Patricia S
Response from Wayne R, General Manager at Pullman Reef Hotel CasinoResponded 2 days ago

Dear Patricia S, Thank you so much for taking the time to review your recent stay with us at the Pullman Reef Hotel Casino. I am so pleased you enjoyed your time and that our staff were able to take care of you. Our utmost...More

Reviewed 1 week ago via mobile

Wonderful staff, nicely appointed rooms. Lots of vouchers for complimentary drinks in rooms and inhouse pub. Concierge very helpful in advising on reef tours. Views over docks and easy walk to marina restaurants! Highly recommend!More

Thank Beverley H
Response from Wayne R, General Manager at Pullman Reef Hotel CasinoResponded 2 days ago

Dear Beverly H, Thank you for taking the time to review your recent stay with us. I do hope that we have the opportunity to welcome you back again in the future. I am so pleased that you found the concierge team helpful and that...More

Reviewed 2 weeks ago via mobile

Staff are friendly and helpful, rooms are clean and comfortable and they have great restaurants and bars on site. Room service is delicious I can never go past ordering in after a big day. If you need a dark room I’d suggest bringing a sleep...More

Thank KirstenAM
Response from Wayne R, General Manager at Pullman Reef Hotel CasinoResponded 2 days ago

Dear KirstenAM, Thank you for your review, I am delighted that you enjoyed your stay and found it to be luxurious and relaxing. I do hope we can welcome you back again soon. Sincerely, Wayne Reynolds General Manager Hotel

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Concierge
Banquet Room
Dry Cleaning
Laundry Service
Conference Facilities
Airport Transportation
Business Centre with Internet Access
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Casino and Gambling
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$187 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cairns
#1 Spa Hotel in Cairns
#2 Romantic Hotel in Cairns
#2 Luxury Hotel in Cairns
#4 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$187 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cairns
#1 Spa Hotel in Cairns
#2 Romantic Hotel in Cairns
#2 Luxury Hotel in Cairns
#4 Family Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (686)
Room & Suite (337)
Dining (31)
Pool & Beach (19)
Family and Play Areas (1)
Questions & Answers
Ask a question
Susan N
25 January 2018|
AnswerShow all 10 answers
Response from shog99 | Reviewed this property |
We used taxis and the fare was approx $25AUD each way.
1
Vote
calliegirl11
4 January 2018|
AnswerShow all 12 answers
Response from Leslee C | Reviewed this property |
Not sure about that, but the city centre is not big and most things are an easy walk.
0
Votes
16 October 2017|
AnswerShow all 7 answers
Response from Andy D | Reviewed this property |
Yup as previous! Standard pin code safe in room!
0
Votes
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Room Tips
"4th floor has the pool so no need to go up and down in a lift in your robe"
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"717 Suite - beautiful"
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"I could have checked in early but waited for a room on a higher level to get better views."
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"best views face east"
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