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Pullman Reef Hotel Casino

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1,773 Reviews from our TripAdvisor Community

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Showing 1,659: English reviews
Kochi (Cochin), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Myself and my wife had an excellent experience ........was pleased my other half had her million dollar smile throughout our stay ......awaiting our next chance to stay with them !!! Staff were very understanding, took our luggage even before check in time before we went on a road trip .....

Review collected in partnership with Accorhotels.com

Helpful?
Thank jerin j
Level Contributor
10 reviews
Reviewed 2 days ago NEW via mobile

Came to Cairns for 5 days & stayed at the Pullman Reef Hotel The Hotel Rooms were great - staff lovely - location great too Service was 100% - recommend as a great place to stay close to the city restaurants & shops - beautiful pool area

Helpful?
Thank jaylou60
London, United Kingdom
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 days ago NEW via mobile

Outstanding stay Warm welcome by Anne and Karla with an upgrade to waterfront view room after the first few nights and excellent recommendation for breakfast by Megan - thanks to Wayne and the team for the excellent smiling hospitality Nice touches: - Chocs, water and excellent wifi for us as platinum status members - spacious rooms - strong shower -... More 

Helpful?
Thank Tarun G
Cairns, Australia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 days ago NEW

We stayed here when we attended a function at the Casino. Reception was difficult to find. It was on the 4th floor. We had a 5th floor room with a view over more buildings. The bed had a dip on either side, mattress not flat at all. Quite off putting. We paid almost $300 for one night. Way overpriced considering... More 

Helpful?
Thank Mike S
Sydney
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW

We only stayed one night. The location is right near the wharf with water views and easy walking distance to restaurants cafes and shops. The rooms were spacious and comfortable with spa bath, separate toilet, iron and ironing board and bar fridge. Beds were comfortable. Staff were friendly, professional and helpful. Car parking was reasobaly priced and accessed from within... More 

Helpful?
Thank Dandy2007
Gold Coast, Australia
Level Contributor
6 reviews
Reviewed 5 days ago NEW

Lovely staff the concierge was very helpfull with our bags , coffee machine in foyer, perfect vacinity to boating activities, bar casino.Pool looked great. Easy access for drop off and pick up transport services. Happy and friendly environment .

Helpful?
Thank juliekI4093HN
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I booked this hotel, a junior suite with spa bath for my husbands 40th following our return from a cruise of the Great Barrier Reef. We arrived early (8am) this was no problem our bags were checked in and we headed out to explore. There was some work ongoing in the front lobby which concerned me. However, the service we... More 

Helpful?
Thank Claire r
Cairns
Level Contributor
115 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 1 week ago

I really enjoy staying here when we stay in town . The customer service is great and its always an enjoyable catch up with Mathew at the door before he parks our car . If you want a great stay at the best hotel in town the treats you like a VIP I highly recommend staying here. With the great... More 

Helpful?
Thank PaulyjCairns
MSP
Level Contributor
91 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 week ago via mobile

We took a quick trip from Sydney to Carins for about three days and stayed at the Pullman Reef hotel for two nights. Check-in was excellent. The staff is courteous and very helpful when we asked questions. As stated in the other reviews, it's 10 minutes from the airport and a five minute walk to the wharf one building as... More 

Helpful?
Thank MN_TravellerMsp
Level Contributor
3 reviews
Reviewed 1 week ago

We had a wonderful view of the Chinaman Creek. The location was fantastic, a 5 to 10 minute relaxing walk down the Esplanade gets you right in to the heart of the city center. There was some construction downstairs during our stay, it didn't affect our stay. Regardless of the construction downstairs, the staff were all helpful and nice, and... More 

Helpful?
Thank Camella D

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Cairns city, Pullman Reef Casino overlooks Trinity Bay and the departure point for the Great Barrier Reef. The hotel features 128 rooms and suites, all with spa baths and private garden balconies. Enjoy innovative and award-winning Thai fusion cuisine in the exquisite setting of Tamarind, or any of our eight other restaurants and bars. Other facilities include a well-equipped gymnasium, spa and rooftop swimming pool. ... more   less 

Additional Information about Pullman Reef Hotel Casino

Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM662 - RM1,129 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Reef Hotel Casino 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Pullman Reef Hotel Cairns
Accor Reef Hotel
Sofitel Cairns
Cairns Sofitel
Hotel Style:
#1 Spa Hotel in Cairns
#1 Business Hotel in Cairns
#2 Luxury Hotel in Cairns
#2 Romantic Hotel in Cairns
#4 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Reef Hotel Casino staff and other travellers.
11 questions
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Questions? Get answers from Pullman Reef Hotel Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View over the pool with balcony”
 of 5 bubbles Dandy2007, 30 Nov 2016 | Read review
“All rooms are lovely ,just mention to YOUR children ,keep quiet untill they get into their own suites there is a great void in the middle.”
 of 5 bubbles juliekI4093HN, 29 Nov 2016 | Read review
“water view rooms are best”
 of 5 bubbles PaulyjCairns, 26 Nov 2016 | Read review
“Make sure you get the sea breeze! Preferably a few levels above”
 of 5 bubbles 424iainh, 11 Nov 2016 | Read review
“All rooms and just as good.”
 of 5 bubbles 403peteh, 6 Nov 2016 | Read review
5 of 5
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