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Ibis Styles Cairns

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Ibis Styles Cairns
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715 Reviews from our TripAdvisor Community

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Showing 628: English reviews
Cairns, Australia
Reviewed 13 January 2017

We had a lovely stay at the the ibis hotel only 20 mins away from airport and 5 mins away from the esplanade. The rooms were very clean and the staff were very helpful and have all the information needed if you want to book tours etc.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank daniellS1224CK
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear daniekS1224CK, Thank you for your fantastic review! Your comments regarding your most recent stay with us at the Ibis Styles Cairns are very much appreciated. It is always a pleasure to receive positive guest feedback. Thank you again for sharing your experience. Sincerely, ISCTeam

Brisbane, Australia
Reviewed 8 January 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank John F
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Reviewed 5 January 2017 via mobile

You get what you paid for (about $120 a night peak season in our case). Good location easy walk to the marina and city centre but our room was poorly lit, pool is unpalatable. Very friendly and super helpful staff (thanks Laura) who helped us book half day trips without being impatient despite our hundreds of questions.

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Helpful?
1Thank BrandonMas
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear BrandonMas, Thank you for your fantastic review. We were thrilled to read that you enjoyed our facilities and services during your stay at the Ibis Styles Cairns. We look forward to welcoming you back to Ibis Styles Cairns in the near future. Sincerely, ISCTeam

Paris, France
Reviewed 1 January 2017 via mobile

As three of our luggages didn't join us from Singapore, the staff was very helpful to make it a nice as possible (phoning the airlines), giving advices and extra room care. Thank you very much to the staff. The family room was very convenient with a kitchen. cost for value perfect. Just few minutes walk from center and the beach.

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Helpful?
Thank Gby147
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear Gby147, Thank you for taking the time out to write a review following you recent stay at the Ibis Styles Cairns. Its great to hear our guests appreciate our efforts. We hope to see you again soon, Sincerely, ISCTeam

Singapore, Singapore
Reviewed 28 December 2016

Stayed 4 nights in this hotel. Rooms were very simply furnished, but very spacious and homely. Staff were polite and friendly, room service was great. Breakfast wasn't too shabby either. Location of the hotel is very central. Provides easy access to the Promenade, as well as dining outlets and Woolworths supermarket. It was an enjoyable stay :).

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Helpful?
Thank unicon95
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear unicon95, We very much appreciate your comments regarding your stay at the ibis Styles Cairns. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 25 December 2016 via mobile

Actually the English name of this hotel is Ibis Style Cairns Hotel. It takes 10 minutes by walk to esplanade. I made a reservation breakfast including option, but the quality of breakfast is disappointing me. However, the price is so reasonable and staffs are very nice and helpful. If you want reasonable price and peaceful atmosphere and kind staffs, I...

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Helpful?
Thank Joohyun K
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear Joohyun K, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, ISCTeam

Tamworth, New South Wales, Australia
Reviewed 16 December 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Kylie R
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Reviewed 12 December 2016

Stayed here one night before getting on a scuba diving live aboard. Service was fine and the pool was a nice place to relax. The continental breakfast was good, fresh. The room was clean but it was run down and the bedding was worn. The mattress was stiff and uncomfortable. The shower head (non adjustable) was too low and shot...

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Helpful?
Thank ScubaKristin
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear ScubaKristin, Thank you for taking the time to share your feedback. While I Wished you had a better experience, it is feedback like this that we learn from and use to improve. Please rest assured that we are taking the appropriate measures to address the problem with the shower head & shower curtain. Sincerely, ISCTeam

Reviewed 10 December 2016 via mobile

Great place to stay! Very close to a great choice of restaurants and shops. Brilliant service and check in from Bridget She was so helpful and spent time giving us directions to the best places to go. Nice original room, but after asking we received an even better upgrade - to a spa room! Thank you Bridget! This room was...

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Helpful?
Thank jiande61
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear jiande61, Thank you for sharing your experience. I will be sure to share your fantastic review with Bridget & the rest of the team. We are truly passionate about delivery exceptional customer service to our guest and I am delighted you enjoyed what Ibis Styles has to offer. We hope to see you the next time your travels bring...

Sydney, Australia
Reviewed 4 December 2016

Stayed here for 5 days. Clean and comfortable room, which was larger than I had anticipated. Was a bit noisy. Rate included continental breakfast. Staff very pleasant and informative. Close to all venues in Cairns.

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Helpful?
Thank Linda-of-Coogee
ISCTeam, Front Office Manager at Ibis Styles Cairns, responded to this review

Dear Linda-of-Coogee, We very much appreciate your comments regarding your stay at the ibis Styles Cairns. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
75 guest rooms, licensed restaurant, and a swimming pool in a resort-style setting. Whether your visit to Cairns is for business or leisure, you will enjoy all the comforts of major hotels such as 24-hour Reception, Room Service, Free Wireless Internet, Free Austar TV, Tour Desk and Guest Laundry. We are situated in the heart of Cairns, a short walk from the Casino, Reef Terminal, Night Markets and the Convention Centre. The Esplanade is two blocks away, and the Airport is just 10 minutes by car ... more   less 

Additional Information about Ibis Styles Cairns

Address: 15 Florence Street Corner of Florence and Lake St, Cairns, Queensland 4870, Australia (Formerly All Seasons Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM321 - RM553 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ibis Styles Cairns 3.5*
Number of rooms: 75
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Also Known As:
All Seasons Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Styles Cairns staff and other travellers.
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Questions? Get answers from Ibis Styles Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King size rooms are spacious”
 of 5 bubbles 602judyj, 14 Feb 2017 | Read review
“Only two floors of rooms, a/c in all rooms. Clean & comfortable.. Small friendly hotel”
 of 5 bubbles 965Gilly58, 1 Feb 2017 | Read review
“Ask for a room in the back. The front rooms are close to a busy street.”
 of 5 bubbles BradEdwards, 30 Jan 2017 | Read review
“Avoid the room 214 like the plague”
 of 5 bubbles Ecotone, 14 Jan 2017 | Read review
“Away from the lift.”
 of 5 bubbles Linda-of-Coogee, 4 Dec 2016 | Read review
5 of 5