We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Cairns Harbourside

1.3 km from Cairns centre
  • Free Wifi
  • Free Parking
  • Pool
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
209-217 The Esplanade, Cairns, Queensland 4870, Australia
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,294 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 1,203: English reviews
Start your review of Holiday Inn Cairns Harbourside
 Click to rate
Cairns, Qld
Reviewed 2 days ago NEWvia mobile

This hotel is one of Cairns' older high rise hotels and from the street it still looks very 1980s but inside all amenities are refurbished and very contemporary. As locals, we booked an ocean view room because it was close to the north end of the esplanade and was inexpensive. We were delightfully surprised by the modern, stylish interiors and...

Thank MissMapleLeaf
Saint Paul, Minnesota
Reviewed 3 days ago NEWvia mobile

Hotel met expectations. Location is within walking distance of everything in Cairns. Pool is quite small, but rooms were exceptionally clean and quite comfortable. Staff was friendly and efficient. Restaurants looked a bit overpriced so we ate off site.

Thank charlieflys
Sydney, Australia
Reviewed 1 week ago via mobile

Booked a last minute stay at the Holiday Inn in Cairns and was really pleased with the friendly and helpful reception and staff. The location was great, away from the Helvetic southern end of the esplanade and directly across from a park and the Bay. Rooms are a bit tied but all in all a great hotel.

Thank Bruce N
Mount Cotton, Australia
Reviewed 1 week ago

The staff were lovely, the room was clean and comfortable, the breakfast was good value. The pillows were divine! Just a little bit further from the heart of town than we realised but still an easy walk with a great ocean view.

Thank Kathy J
HolidayInnCairnsH, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Kathy J, Thank you for your stay with Holiday Inn Cairns Harbourside and for taking time to comment on your stay. We are delighted to hear that you enjoyed your visit. We take pride in having our lovely team with us as well as a dedicated housekeeping team that provides cleanliness and comfortability of our guestrooms. We also pleased...

Aussie out and about
Reviewed 1 week ago

I travel a lot - and only stay at the Holiday Inn - the place is fantastic. The rooms are always clean and I am always greeted with a smile by the guys at Reception. When I come here I feel I am at home. I have stayed here around 40 nights in the last 12 months and every time...

Thank Matthewbeachhouse
Gold Coast, Australia
Reviewed 2 weeks ago

Stayed here for work, had everything we needed. Rooms are a little old but still more than fine. Its not near the city centre but they do have a free shuttle bus which can get you in and out of there if not its just a 2min drive. Also we got a rate with breakfast included which was great, it...

Thank shan9
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear shan9, Thank you very much for taking the time to write this review of your recent stay with us. We appreciate all your feedback and we look forward to welcoming you back again soon. Kind Regards, Matt Rippin General Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel was chosen by our touring company, Titan Travel (UK) and we stayed 4 nights. It was a great location to stop at in the middle of the hectic tour Highlights of Australia. From the balcony we could admire the peaceful sea view. (However the beautiful beach can only be admired from a distance as it is unsafe for...

Thank Francoise1947
HI_Cairns_HS, General Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Francoise1947, Thank you very much for taking the time to write this review of your recent stay with us. We appreciate all your feedback and are so glad to hear that you enjoyed your room. I agree the view of Trinity Bay is spectacular. We look forward to welcoming you back again soon. Kind Regards, Matt Rippin General Manager

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

Sadly this stay didn't get off to the best start. Despite booking a sea view, we were given a room with a partial view of the hills which was obscured by the rest of the hotel. The room itself hadn't been cleaned properly and we found alcohol bottles and cigarette ends on the balcony. Also the decor and figments had...

Thank Wycombe-Simon
IHGService, Guest Relations Manager at Holiday Inn Cairns Harbourside, responded to this review

Dear Wycombe-Simon, Thank you for staying with us and writing us a feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our swimming pool. However, we’re sorry we fell below your expectation regarding the cleanliness and the decors to be dated. We will address these concerns....

Reviewed 4 weeks ago via mobile

Smelt really good in foyer and customer service was great however the cleanliness of the rooms I think was quite poor as the towels had stains on them and marks on all the walls and lipstick marks on the wine glasses. I couldn't even sit on the chairs on the balcony they were filthy.

Thank Teigan F
IHGService, Guest Relations Manager at Holiday Inn Cairns Harbourside, responded to this review

Hello Teigan F, Thank you for choosing the Holiday Inn Cairns Harbourside, Australia and posting a review and rating your stay. It is great to know that your stay, over all, was satisfactory. On the other hand, I would like to apologize if the cleanliness of the room did not meet your expectations. We value your comments and ratings as...

Reviewed 4 weeks ago

This Holiday inn exceeded out expectations for location and views. Staff were friendly and helpful. The hotel had a free shuttle bus to Cairns center leaving approximately hourly. Our room was mostly clean (TV remote had something sticky on it that wasn't ours) Bathrooms were smaller and probably were due for some redecorating. The beds comfortable. Eating options at the...

Thank DEEvaluator

304 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (291)
View from Room (76)
Pool/Beach Area (15)
Room/Suite (55)
Bathroom (14)
Hotel & Grounds (35)
Dining (5)
Other (91)

Management photos: Courtesy of the property manager

All Management Photos (13)
Room/Suite (6)
Dining (2)
Hotel & Grounds (3)
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cairns hotels
1.2 km away
DoubleTree by Hilton Hotel Cairns
2.0 km away
Shangri-La Hotel, The Marina, Cairns
1.0 km away
Cairns Plaza Hotel
Cairns Plaza Hotel
#10 of 66 in Cairns
1,011 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Reef Palms
Reef Palms
#3 of 66 in Cairns
537 reviews
1.4 km away
Novotel Cairns Oasis Resort
2.1 km away
Hilton Cairns
Hilton Cairns
#5 of 66 in Cairns
2,059 reviews
Show Prices
Show Prices
Show Prices


  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Cairns Harbourside! Formerly known as Mercure Cairns Harbourside, located on The Esplanade and overlooking beautiful Trinity Bay, Holiday Inn Cairns Harbourside is a popular retreat for both holidaymakers and business guests. Surrounded by lush tropical gardens and boasting breathtaking ocean and hinterland views, the Holiday Inn Cairns offers 173 stylishly appointed rooms, each with its own private balcony. Guests can also enjoy a range of hotel amenities and services, including Teshi's Restaurant, Café Wine Bar, swimming pool and spa, 24-hour room service, 24-hour business centre, free CBD shuttle, and more. Just a short stroll into town along The Esplanade and less than 10 minutes drive from Cairns Airport, the Holiday Inn Cairns is the perfect place for you to relax and unwind in tropical North Queensland. ... more   less 

Additional Information about Holiday Inn Cairns Harbourside

Address: 209-217 The Esplanade, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM431 - RM800 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Cairns Harbourside 4*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Priceline and Expedia so you can book your Holiday Inn Cairns Harbourside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Cairns Harbourside Hotel Cairns
Accor Cairns Harbourside
Hotel Style:
#10 Luxury Hotel in Cairns
#14 Romantic Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cairns Harbourside staff and other travellers.
13 questions
Ask a question
Glenville, North Carolina
over a year ago
5 months ago

See all questions (13)

Questions? Get answers from Holiday Inn Cairns Harbourside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower on the water side is the most modern.”
 of 5 bubbles Matthewbeachhouse, 14 Feb 2017 | Read review
“Ask for water view”
 of 5 bubbles kndn1987, 27 Jan 2017 | Read review
“Ask for an up date room if there is one.”
 of 5 bubbles LesleyN730, 22 Jan 2017 | Read review
“A water view is a must on a higher floor.”
 of 5 bubbles JamieMarieB, 18 Jan 2017 | Read review
“Ask for the Ocean view rooms”
 of 5 bubbles MODSYSBRO-1, 13 Jan 2017 | Read review
5 of 5