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Shangri-La Hotel, The Marina, Cairns

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#8 of 68 Hotels in Cairns
Certificate of Excellence
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1 room 2 adults 0 children
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Shangri-La Hotel, The Marina, Cairns
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2,317 Reviews from our TripAdvisor Community

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Showing 2,080: English reviews
Melbourne, Australia
Reviewed 4 days ago NEW

Enormous room, comfortable bed, clean with accomodating staff, good food and useful, attractive amenities all added up to a very pleasant, happy stay. The duty manager we met had a most conducive approach and commendable impact on his work place. The choices, food and beverages provided were done so with care and pride and the general approach of friendly assistance...

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Thank MCW_Penguin
Boston, Massachusetts
Reviewed 5 days ago NEWvia mobile

We really liked this hotel... the location was great as a launching off point to visit the reef and to head up to the rainforest. They upgraded us at check in. The rooms were well appointed, very clean and large. There are tons of dining options attached to the hotel. We'd stay here again.

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Thank TravelerD2017
Perth, Australia
Reviewed 5 days ago NEWvia mobile

Stayed in a 1 bed ocean view apartment, spacious with beautiful veiws. Room was very clean. Staff were friendly & helpful. Only downside is the ocean/harbour view rooms are a long walk to get back down to reception. Other than that excellent location walking distance to great resteraunts, markets and other attractions.

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Thank Kylie S
Perth
Reviewed 1 week ago NEW

Location is fantastic, just on top of the marina. Service/staff very good. Room is big although bathroom is a bit old but still nice. The only thing for a 5 star hotel, wish the coffer in room will be a bit better quality.

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Thank onlyfinchy
Morisset, Australia
Reviewed 1 week ago via mobile

I visited here in Jan 2017 with my partner. The staff were very friendly and accommodating. The room was comfortable enough and we frequently enjoyed the pool and bar. Great location, close to Cairns central where all the action is and on the pier which is amazing for tours. Well worth the stay.

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Thank Ricky B
Cairns, Australia
Reviewed 1 week ago via mobile

Stunning setting, friendly staff and nice rooms. We had a marina room which was a corner room with a view of the esplanade and the marina with full length balcony. The outlook was stunning and we were given access to the horizon club which was fantastic. Breakfast was also great with a little of everything. The only thing missing was...

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Thank Nickkkkkk
Los Angeles, California
Reviewed 1 week ago

I stayed for one night and what I liked best was the pool and the fact that this hotel is conveniently located near the ferries, the casino and the shopping areas which are all within walking distance. The room overlooking the harbour was big and comfortable

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Thank Donatella P
Reviewed 1 week ago via mobile

We stayed in Horizon Club rooms with a fantastic view overlooking the marina and would recommend these rooms with all the benefits described by previous reviewers. However the hotel was let down in a couple of areas, notably the pool which was poorly maintained in my opinion with debris/dirt on the pool floor, ripped covers on the sun loungers and...

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Thank Hofbase
Lubbock, Texas
Reviewed 1 week ago

My husband and I just stayed for the second year in a row, at this luxurious hotel in Cairns, Australia. This is the BEST hotel in Cairns. Beautiful, close to the ferry docks, and close to all the shopping areas. The staff are wonderful, kind, helpful, and I could go on and on. The views are spectacular of the Harbour....

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Thank danddernst
A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 1 week ago via mobile

this hotel won't even allow complimentary water bottle in the rooms. I have always received water bottles very morning at every hotel I have been to around the world. apparently I need to have booked onto a sweet to receive this option. talk about discrimination.

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Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located in the heart of Cairns, the Shangri-La Hotel overlooks Marlin Marina, Trinity Bay and the lush green mountains of Cairns.The hotel is just ten minutes' drive from Cairns International Airport, and a short stroll to the Esplanade Lagoon and Cairns' premier dining precinct. The hotel offers airy, modern accommodations with elegant furniture and spectacular views. ... more   less 

Additional Information about Shangri-La Hotel, The Marina, Cairns

Address: Pierpoint Rd, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM581 - RM1,475 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, The Marina, Cairns 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Hotel Style:
#4 Spa Hotel in Cairns
#5 Business Hotel in Cairns
#7 Luxury Hotel in Cairns
#8 Romantic Hotel in Cairns
#11 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, The Marina, Cairns staff and other travellers.
27 questions
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Questions? Get answers from Shangri-La Hotel, The Marina, Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the harbur have great view”
 of 5 bubbles DonatellaPolizzi, 11 Jan 2017 | Read review
“Pick a Harbour View Room. They are excellent!”
 of 5 bubbles danddernst, 11 Jan 2017 | Read review
“Go for the ocean view if you are staying for a while and if you have the budget for it otherwise go for the best price you wont regret it.”
 of 5 bubbles 486helenb, 6 Jan 2017 | Read review
“Horizon Rooms have nice view and worth spending a bit extra”
  • Horizon Room
 of 5 bubbles CCandCol, 2 Jan 2017 | Read review
“On the Horizon Club level the Marina view rooms are closer to the lounge and elevator.”
  • Night view of the marina from my hotel room
 of 5 bubbles Ratorres, 16 Dec 2016 | Read review
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