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Novotel Cairns Oasis Resort

Overview
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122 Lake St, Cairns, Queensland 4870 Australia See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Novotel Cairns Oasis Resort
Special Offer:UP TO 30% - EARLY BOOKING
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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,618)
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2,316 results
Traveller rating
493
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216
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LanguageEnglish
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All reviews swim up bar a pool view room great pool tour desk large pool buffet breakfast pool side stayed here for nights central location port douglas the great barrier reef esplanade foxes dusk cbd tours australia
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1 - 5 of 2,316 reviews
Reviewed 2 days ago via mobile

Hotel advertises 24hr in-room dining on their website (and other booking websites) however the rooms do not provide any info about this service nor an in-room dining menu. There was a breakfast order card tucked under pillow but it's a long time til breakfast! Bar...More

Date of stay: December 2018
Thank HannahR1335
Response from Georgia M, Manager at Novotel Cairns Oasis ResortResponded 2 days ago

Hi HannahR1335, Thank you for the review of our resort! I am so sorry that you were not provided a menu in your room and your dining experience did not meet your expectations, please accept my apologies. I will be sure to pass on your...More

Hotel's Favourite
Reviewed 9 September 2018 via mobile

We had been planning this Cairns getaway for a while now and the Novotel seemed like a reasonable place to stay during our visit and it worked out well. The pleasant staff checked us in speedily and (fortunately) allocated us to a room far away...More

Date of stay: September 2018
1  Thank bigdaddyk2016
Response from Georgia M, Manager at Novotel Cairns Oasis ResortResponded 10 September 2018

Hi Bigdaddy K, Thank you for the review! I am so pleased to hear that you enjoyed your stay with us and we were able to allocate you a nice, quiet room away from our Renovations and we surprised you with a welcome gift! I...More

Reviewed 6 days ago

Arriving late at night, the staff on check-in were friendly and efficient. However, on exiting the lift on the 4th floor, I was struck by a strong smell. Was it mould? Was it something to do with the extensive building works going on? I wasn't...More

Date of stay: November 2018
Thank MikeyM71
Response from Georgia M, Manager at Novotel Cairns Oasis ResortResponded 2 days ago

Hi MikeyM71, Thank you for taking the time to post your review, I am very sorry that your experience did not meet your expectations, please accept my apologies. Please rest assured that your comments have been passed onto our Housekeeping Manager to address and improve...More

Reviewed 1 week ago via mobile

This was our second stay here as a family within 18 months, and for good reason. Top location, next door to the new aquarium, walking distance to Rusty's and the night market, marina, Cairns Central, esplanade lagoon, and pretty much everywhere you would like!! The...More

Date of stay: December 2018
Thank CMoraitis
Response from Georgia M, Manager at Novotel Cairns Oasis ResortResponded 1 week ago

Hi CMoraitis, Thank you for your wonderful review! We are so delighted to hear that you enjoyed your stay with us and I will be sure to pass your praise onto our team. We cant wait for you to return to enjoy our wonderful revamped...More

Reviewed 1 week ago via mobile

Room is clean Service fair But don't be fooled when they call it a restaurant. I got a simple pasta which was served to me in a cardboard box, no parmesan, no garnish, not much flavor But they did serve tomato sauce in a plastic...More

Date of stay: December 2018
Thank rosalied715
Response from Georgia M, Manager at Novotel Cairns Oasis ResortResponded 1 week ago

Hi rosalied715, Thank you for taking the time to tell us about your stay, I am so sorry that your Food & Beverage experience was not to your liking, please accept my apologies and your feedback will be passed onto our chefs for our improvement....More

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About
Description
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete More with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Spa
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
314
Price range
US$92 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Cairns Oasis Hotel Cairns
,
Oasis Cairns
,
Accor Cairns Oasis Hotel
,
Cairns Novotel
,
Oasis Resort Cairns
,
Oasis Hotel Cairns
Location
Australia > Queensland > Cairns Region > Cairns
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
314
Price range
US$92 - US$195 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Cairns Oasis Hotel Cairns
,
Oasis Cairns
,
Accor Cairns Oasis Hotel
,
Cairns Novotel
,
Oasis Resort Cairns
,
Oasis Hotel Cairns
Location
Australia > Queensland > Cairns Region > Cairns
Photos
Traveller (623)
Room & Suite (187)
Pool & Beach (93)
Dining (33)
Business Centre & Event Rooms (4)
Family and Play Areas (3)
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Questions & Answers
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Jubs666
3 October 2018|
AnswerShow all 4 answers
Response from Petercrewdson | Reviewed this property |
About six I think
0
Votes
Chezza2323
29 June 2018|
AnswerShow all 5 answers
Response from Loulou75Oz | Reviewed this property |
Can’t imagine it will be done for months- massive job. And the building next door (guessing hotel or apartment complex) is not even fully erected yet. Between the two renovations my hubby and I literally could not hear each... More
2
Votes
aanchalritesh
6 December 2017|
AnswerShow all 2 answers
Response from Pamela P | Reviewed this property |
not that I am aware of
0
Votes
Room Tips
"If you can get a pool room view it is quite nice view of the pool is not to noisey"
chesty4868
2 Oct 2018
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"Ask for a room with a pool view!"
818bevanh
24 Sep 2018
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"Choose a room with a pool view"
IslwynW
8 Sep 2018
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"Get the block furtherest away from construction. Pool view is nice."
Kmceldowney
28 Aug 2018
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