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Novotel Cairns Oasis Resort

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Traveller (625)
Room & Suite (187)
Pool & Beach (94)
About
Location
Cleanliness
Service
Value
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland.
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Property amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
Hotel links
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Special Offer:UP TO 30% - EARLY BOOKING
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2,642Reviews
698Photos
39Q+A
100Room tips
Traveller rating
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Popular mentions
We stayed there for 3 nights and it was quite good. The bed was comfortable, the room was spacious, the breakfast was great with lots of options. The pool was great, the bar was good too. The sound isolation was the only drawback when we stayed there, you hear easily what is
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Response from Scott G, General Manager at Novotel Cairns Oasis Resort
Responded yesterday
Yanzhang85, Thank you for choosing to stay with us and taking the time to review our hotel. Great to hear you enjoyed your three nights at our hotel and enjoyed our facilities including breakfast. We hope to welcome you back again when you are next visiting the Cairns Region. Regards, Scott Grant General Manager
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Hotel's Favourite
After a soggy Xmas on the Northern Beaches we headed into Cairns with a heavy heart. It didn’t last long. A big smile from John at main desk coupled with his warm, yet professional welcome settled us immediately. Our room was clean, quiet and had everything we needed for our
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Response from Scott G, General Manager at Novotel Cairns Oasis Resort
Responded 3 weeks ago
Paula M, WOW what a fantastic review, thank you. Great to hear you enjoyed all aspects of your Novotel Cairns Oasis Resort. I will certainly pass on your comments especially to John at reception. We look forward to welcoming you back again soon. Cheers Scott Grant General Manager
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This place is awesome 😎 from the beautiful lagoon pool to the awesome rooms . The staff are excellent and housekeeping is great. Very attentive. Highly recommend 👌🏽.The pool has a swim up bar and cushions and noodles fr entertainment 😉.
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Response from Scott G, General Manager at Novotel Cairns Oasis Resort
Responded yesterday
Lisa E, Thank you for taking the time to review our hotel and wow what great feedback. Fantastic to hear our team were attentive and looked after you well. We look forward to welcoming you back again soon. Regards, Scott Grant General Manager
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Stayed for 3 nights, clean rooms but carpet needed to be replaced or cleaned, room was a bit outdated, had a balcony but no furniture to sit on. Pool area and outdoor bars were fantastic, and staff were friendly and helpful. Very easy 5 min walk to the esplanade, casino, night
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Response from Scott G, General Manager at Novotel Cairns Oasis Resort
Responded yesterday
Louiseo98, Thank you for taking the time to review our hotel. Sorry to hear there were some issues with the breakfast buffet, I have addressed with our kitchen team to ensure this is resolved. We will have our lobby refurbishment works completed by the middle of March which will reduce the impact on our guests. We hope to welcome you back again soon, Regards, Scott Grant General Manager
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Staff were very accommodating and efficient. First room was dated and had a strong mildew smell. Asked for a different room and was obliged no worries. Second room located on ground floor was lovely, modern styling, MASSIVE TV, and super comfy bed. Pool is perfect and has a
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Response from Scott G, General Manager at Novotel Cairns Oasis Resort
Responded 6 days ago
chelswah, Thank you for choosing to stay with us. I am sorry to hear there was an issue when you first arrived to the hotel however great we were able to resolve. Fantastic to hear you loved the pool and comfy bed, we look forward to welcoming you back again soon. Regards, Scott Grant General Manager
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Dirty glasses in room
Novotel Cairns Oasis Resort
Connecting door just blocked off with a desk
Poor standard of decor and repair
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12345638
Hi. Can anyone tell me the time that the swim up bar closes? Thanks.
About six I think
0 votes
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Hello, when are the hotel renovations expected to be completed by? Cheers
Can’t imagine it will be done for months- massive job. And the building next door (guessing hotel or apartment complex) is not even fully erected yet. Between the two renovations my hubby and I literally could not hear each other speak whilst sitting near the pool.
2 votes
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Do you have indian vegetarian items in your breakfast menu?
not that I am aware of
0 votes
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what is the best way to get to this resort from the airport ?
We used a taxi. Hotel quite close to Airport.
0 votes
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how close to the beach is this resort ?
You are 1 block (250m) from the Esplanade - fronts the ocean. This is not a swimming area due to crocs and stingers. However just a few 100m on there is a very large waterfront pool/BBQ/boardwalk area which has families, tourists, etc all year round. Beautiful. Swimming beaches where you can walk on a sandy beach and swim in a netted enclosure are dotted along Cairns northern suburbs 10-30mins by car. Trinity beach; Yorkeys knob are lovely - palm cove my favourite. Accomodation available at all three but you would need a hire car if wanting to go to all tourist places.
0 votes
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1234568
"As high as possible away from building work"
"My ground floor room was near the pool gate"
"If you can get a pool room view it is quite nice view of the pool is not to noisey"
"Ask for a room with a pool view!"
"Choose a room with a pool view"
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12345620
PRICE RANGE
US$86 - US$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel cairns oasis hotel cairnsoasis cairnsaccor cairns oasis hotelcairns novoteloasis resort cairnsoasis hotel cairns
LOCATION
AustraliaQueenslandCairns RegionCairns
NUMBER OF ROOMS
314
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