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Novotel Cairns Oasis Resort

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2,102 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cairns Oasis Resort
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Showing 1,874: English reviews
Belfast, United Kingdom
Reviewed 1 July 2014

I was a bit apprehensive about this hotel after reading reviews but honestly we thought it was great! I found reception staff helpful and attentive. Rooms were large, clean and serviced daily, and we received a bottle of champagne on arrival. We were on the top floor which was modern and clean. The pool area is nice, although the bar...

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Thank Shauna R
Melbourne, Australia
Reviewed 30 June 2014

The room was very ordinary. The beds were lumpy and all but one of the pillows were uncomfortable. The bath was not easy to get out of without slipping and no conditioner was provided. The air conditioner turned on and off randomly and sometimes worked as a heater rather than a cooler despite being set to cool. Even after 'maintenance'...

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1Thank Suzanne B
Hervey Bay, Australia
Reviewed 30 June 2014

I could have rated this place better but for the rudeness and arrogance of two of the reception staff. When we checked in I was told that parking was $7.50 or I could park on the street for free. I thought this odd as my confirmation said complementary off street parking, but was happy to park on the street. However...

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2Thank Nigel J
Melbourne, Australia
Reviewed 30 June 2014

Review collected in partnership with Accorhotels.com
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Thank RacheB03
Sydney
Reviewed 28 June 2014

Review collected in partnership with Accorhotels.com
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Thank Wallyetta
Melbourne, Australia
Reviewed 27 June 2014

Overall this hotel is fine and it was worth it because we got a good deal! It definitely isn't fancy or anything special. The beds & pillows were super comfortable. The bathroom was clean but it needs renovation. The only down side was that, when it was raining, the rain water was dropping on some metal surface outside our window...

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Thank Nina B
Sydney, Australia
Reviewed 27 June 2014

My estimation of the novotel brand has been completely shot with this latest stay... the room was tired at best, unloved at worst. Not the quality I had expected on booking. Carpets were dirty and stained, walls and ceilings marked in many places, the doors had grubby brown hand prints, the air conditioning unit screeched like a banshee and the...

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2Thank Beth S
Pontefract, United Kingdom
Reviewed 27 June 2014 via mobile

We was only in cairns for 5 days and this hotel provided us with everything we needed. We would go out during the day on excursions back in time for happy hour where we would chill in the pool with our drinks watching the fruit bats flying around. On one night we must of still been in the pool at...

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Thank taz15485
Reviewed 24 June 2014

I found the Novotel Cairns Oasis Resort to be a great resort that is so close to everything in the CBD. The room we stayed in was very nice and clean, but, even though the booking was for 3 adults and 1 infant we were only supplied with 2 sets of mugs, utensils, and 2 towels - this was fixed...

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1Thank Michelle D
GMNovotelCairns, General Manager at Novotel Cairns Oasis Resort, responded to this review

We are pleased to read your comments about our "great resort that is so close to everything". Our Aqua Bar is situated alongside the resort pool and is open from 12pm to 5pm daily unless it is raining, in which case we open Novo Bar located next to the hotel lobby. Thanks for your recommendation to have a meal in...

Miami, Australia
Reviewed 24 June 2014

The Novotel hotel is well positioned giving you an easy walk to town, markets, restaurants, transport and the esplanade. We had our elderly parents with us and they were able to get around without a problem. It has a fantastic pool, a restaurant (can't comment on the restaurant as we never used it but it did look clean and very...

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Thank Erin R

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Mizuna Restaurant - Novotel Oasis Cairns Resort
Mizuna Restaurant - Novotel Oasis Cairns Resort
Cuisines: Australian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Centrally located in the heart of Cairns the multi award winning Novotel Cairns Oasis Resort is situated on 2.5 Hectares of tropical gardens and boasts the largest lagoon style pool in the city centre, complete with its own white sandy beach and swim up pool bar. All 314 rooms offer contemporary style accommodation with a small balcony or terrace overlooking the city, gardens or pool. Facilities also include free wi fi (lobby & public areas), 24 hour in balance gym, and Massage Organic Day Spa. The hotel also offers 24 hour room service and reception. Mizuna Restaurant offers buffet breakfast daily and each evening boasts modern A la carte dining. Aqua Bar serves afternoon drinks from 12noon, lunch and light bites by the pool whilst Novo Bar opens at 5:00pm daily for pre-dinner cocktails, evening drinks or night time snack menu. The hotel is within walking distance to the Reef Casino and Reef Terminal and only one block from both the Esplanade including 'Muddy's', Cairns fun, safe playground and parkland. ... more   less 

Additional Information about Novotel Cairns Oasis Resort

Address: 122 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM442 - RM706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cairns Oasis Resort 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Novotel Cairns Oasis Hotel Cairns
Oasis Cairns
Accor Cairns Oasis Hotel
Cairns Novotel
Oasis Resort Cairns
Oasis Hotel Cairns
Hotel Style:
#16 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cairns Oasis Resort staff and other travellers.
22 questions
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Moruya, Australia
2 months ago
Wollongong, Australia
Atlanta, Georgia
over a year ago
2 months ago

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Questions? Get answers from Novotel Cairns Oasis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Somewhat OK Hotel”
 of 5 bubbles sanjeevcc, 7 Jan 2017 | Read review
“pool view room is defiantly worth the extra ( buffet breakfast)”
 of 5 bubbles jakemorgi, 24 Dec 2016 | Read review
“pool side is good.”
 of 5 bubbles zoeTownsville, 3 Dec 2016 | Read review
“there is a pool, but do you want to be looking at that ?”
 of 5 bubbles 151patrickv, 21 Nov 2016 | Read review
“Upstairs pool/garden view”
 of 5 bubbles 827hh, 1 Nov 2016 | Read review
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