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Novotel Cairns Oasis Resort

2,416 reviews
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Traveller (548)
Room & Suite (188)
Pool & Beach (87)
Overview
  • Excellent20%
  • Very good43%
  • Average24%
  • Poor9%
  • Terrible4%
Travellers talk about
“swim up bar”(137 reviews)
“a pool view room”(29 reviews)
“great pool”(68 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Cairns Oasis Resort
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (2,416)Write a Review
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Show reviews that mention
All reviewsswim up bara pool view roomgreat pooltour deskbuffet breakfastpool sidetwo blockscentral locationstayed here for nightsport douglasthe great barrier reefesplanadefoxesduskcbdaustraliatours
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761 - 765 of 2,144 reviews
Reviewed 14 April 2015

From booking to check out it was a breeze. Stayed two nights and have nothing much to complain about. Room was exceptionally clean and the bed extremely comfortable. Every staff member we met were friendly and very professional. They were very considerate in trying to...More

Thank travelbugsonthego
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 16 April 2015

Dear Ktish64, Thank you for your comments about your recent stay with us and I will pass on your positive comments to the team about how they engaged with you. We hope you enjoyed Cairns and we look forward to welcoming you back to the...More

Reviewed 12 April 2015 via mobile

Overall we had a great week staying at the Novotel. The pool area was great with a swim up bar. Centrally located, closer than most hotels in similar price range to the esplanade which was great to walk to the restaurants and marina. Our bed...More

Thank zoedunstan
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 14 April 2015

Dear Zoedunstan, Thank you for your comments about your recent stay with us when visiting Cairns. I do apologise that your requests for extra pillows was never followed through and will be following up to see how this could have happened and put procedures in...More

Reviewed 11 April 2015

Rooms were clean and up to date. We were very comfortable and not far from the esplanade and the waterfront activities. The pool is beautiful with sand on one end. We enjoyed our stay and would stay here again without hesitation.More

Thank iliketoeateat
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 12 April 2015

Dear Iliketoeateat, Thank you for your comments about your stay when visiting Cairns. It is pleasing to hear that you enjoyed our facilities and that we were able to look after you. Our Pool is a great place to relax and unwind or plan your...More

Reviewed 11 April 2015 via mobile

The pool area is really lovely - we spent a couple of days hanging around it. The location is great - short walk to the esplanade or the centre of Cairns. The room was not great - really tired looking and smelt of mould. When...More

1  Thank Bazmatron
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 20 April 2015

Dear Bazmatron, Thank you for your feedback it is only through honest reviews that we can improve our service levels. We are discussing with Housekeeping on how we can increase our service and areas to look for when we are advised if a room smells...More

Reviewed 10 April 2015

went for 2 nights and the pool was great beds were comfy great service walking distance within the city and night markets. great price seeing that I paid for brekkie too. the only bad thing was the bats. the smell was horibal my daughter couldn't...More

Thank jasmine o
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 12 April 2015

Dear Jasmine O, Thank you for your comments about your recent stay at the hotel when visiting Cairns. The bats that roost in the trees surrounding the hotel are a protected species and we are working with Council on a relocation programme that ensures we...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$104 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$104 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (548)
Room & Suite (188)
Pool & Beach (87)
Dining (28)
Family and Play Areas (3)
Questions & Answers
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aanchalritesh
6 December 2017|
AnswerShow all 2 answers
Response from Pamela P | Reviewed this property |
not that I am aware of
0
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Bobbie D
17 November 2017|
AnswerShow all 5 answers
Response from Pamela P | Reviewed this property |
We used a taxi. Hotel quite close to Airport.
0
Votes
Bobbie D
17 November 2017|
AnswerShow all 6 answers
Response from jays4 | Reviewed this property |
You are 1 block (250m) from the Esplanade - fronts the ocean. This is not a swimming area due to crocs and stingers. However just a few 100m on there is a very large waterfront pool/BBQ/boardwalk area which has families... More
0
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Room Tips
"Book direct, not through agents."
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"City view as the pool side can get a bit loud."
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"Get a balcony room over pool"
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"Best view is towards the swimming pool"
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