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Novotel Cairns Oasis Resort

2,414 reviews
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Traveller (548)
Room & Suite (188)
Pool & Beach (87)
Overview
  • Excellent20%
  • Very good43%
  • Average24%
  • Poor9%
  • Terrible4%
Travellers talk about
“swim up bar”(136 reviews)
“a pool view room”(29 reviews)
“great pool”(68 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Novotel Cairns Oasis Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,414)Write a Review
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Show reviews that mention
All reviewsswim up bara pool view roomgreat pooltour deskbuffet breakfastpool sidetwo blocksstayed here for nightscentral locationport douglasthe great barrier reefesplanadefoxesduskcbdtoursaustralia
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791 - 795 of 2,142 reviews
Reviewed 8 March 2015

We stayed in room 119. It was nice clean comfortable room. The location was good because this room is away from trees and hence away from all the bats. We did not have bat noise problem that some of the other reviews mentioned. that bats...More

Thank dottopilot
Response from GMNovotelCairns, Manager at Novotel Cairns Oasis ResortResponded 10 March 2015

Dear "dottopilot" Thank you for your great review of our hotel from your recent stay. The ground floor rooms sure do have a great porch area and I am pleased you enjoyed the serenity this offered. We hope to see you back in the near...More

Reviewed 3 March 2015 via mobile

Hotel definitely needs a face lift but I really enjoyed my stay. Pool is awesome, staff were very friendly and helpful. Bats were very annoying but if you kept your door closed you couldnt hear them. Location is great, So close to everything!More

2  Thank kazlan
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 4 March 2015

Dear Kazlan, thank you for your recent review of our hotel on your recent visit. It is pleasing to see that our team made your visit as we do focus our effort onto empowering our team to go that extra mile to surprise our guests....More

Reviewed 1 March 2015

I will not stay at this hotel again. Alot of bats just out side the room and could not get to sleep. Cant plug a computer into the tv as they have disabled the menu button. The air con was making nosies. Order room service...More

2  Thank tapet1
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 2 March 2015

Dear Tapet1, Thank you for your review of your recent stay with us it is only through your honest feedback that I can prioritise where we as a hotel need to work on to improve our service. The Spectacled Flying Fox colony that roost in...More

Reviewed 27 February 2015

On the 27th jan 2015 I did a reverse park under the hotel & hit a air conditioner duct that was very poorly signed,cost of repair $617 .waited 3weeks for Peter Richardson to contact me, I had to ring him,tried to blame staff for not...More

3  Thank Tony B
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 5 March 2015

Dear Tony B, firstly i do apologise for not contacting you earlier - i am still in discussion with the Insurance company to see if i can find a solution for you. I will be in contact with you shortly as i wanted to be...More

Reviewed 27 February 2015 via mobile

This hotel isn't the best place to stay. There was no bell boy to get our luggages inside the hotel , therefore we had to get it all by ourselves. There is no Wi-Fi in the rooms. There are 1000s of bats making freakish noises,...More

1  Thank Arjun M
Response from GMNovotelCairns, General Manager at Novotel Cairns Oasis ResortResponded 1 March 2015

Dear Arjun M, Thank you for your comments about your experience within the hotel. I am sorry that we did not deliver the expectations that you were expectating. We do spend a considerable amount of time in the development of our staff to go beyong...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Free Internet
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$111 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$111 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Luxury Hotel in Cairns
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (548)
Room & Suite (188)
Pool & Beach (87)
Dining (28)
Family and Play Areas (3)
Questions & Answers
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aanchalritesh
6 December 2017|
AnswerShow all 2 answers
Response from Pamela P | Reviewed this property |
not that I am aware of
0
Votes
Bobbie D
17 November 2017|
AnswerShow all 5 answers
Response from Pamela P | Reviewed this property |
We used a taxi. Hotel quite close to Airport.
0
Votes
Bobbie D
17 November 2017|
AnswerShow all 6 answers
Response from jays4 | Reviewed this property |
You are 1 block (250m) from the Esplanade - fronts the ocean. This is not a swimming area due to crocs and stingers. However just a few 100m on there is a very large waterfront pool/BBQ/boardwalk area which has families... More
0
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Room Tips
"Book direct, not through agents."
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"City view as the pool side can get a bit loud."
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"Get a balcony room over pool"
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"Best view is towards the swimming pool"
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