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Sunshine Tower Hotel Cairns

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Traveller (45)
Room & Suite (20)
Pool & Beach (4)
Ratings and reviews
  • Excellent31%
  • Very good36%
  • Average14%
  • Poor8%
  • Terrible11%
Travellers talk about
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What's included
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Kitchenette
Wheelchair Access
Laundry Service
Self-Serve Laundry
Restaurant
Room Service
Meeting Rooms
3 Star Hotel
Cairns Sunshine Tower Hotel is ideally located just 3 blocks from the city centre and 10 minutes' drive from the Cairns International Airport. The hotel has a beautiful backyard with a large sun deck, an outdoor swimming pool, heated spa and barbecue facilities that can be used free of...
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Location and contact
136-140 Sheridan St, Cairns, Queensland 4870, Australia
4.8 km to Cairns Airport
39 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (94)
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30
26
11
7
9
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All reviewsafter hoursdumpling restaurantcomfortable bedamazing roomreception staffbathroom sinkcairns central shopping centreextra towelslaundry facilitieslate checknice place to stayhotel poolfresh towelsstayed for nightslovely hotelother hotelswould definitely stay here again
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1 - 5 of 83 reviews
Reviewed 4 weeks ago via mobile

When we first arrived we received a really dirty room with hair all over the shower, toilet, sink and bathroom floor! After we made the reception aware of these facts we were relocated to another room (without a balcony, but hey, a clean room sounds...More

Thank Johan J
Response from clare h, Manager at Sunshine Tower Hotel CairnsResponded 4 weeks ago

Dear Johan I am incredibly disappointed your stay at Sunshine Tower Hotel was not satisfactory. I have given this review to my front office staff and housekeeping staff to ensure they are aware of the cleanliness issues you identified. I pride myself on my staff...More

Reviewed 26 May 2018 via mobile

I visited the hotel for 3 days and 2 nights recently and found that the service was punctual and professional. The staff member Kiani was very helpful with directions and was quick with our requests. ie bringing up more towels. Overall the experience was pleasant...More

Thank niamiamay_
Response from clare h, Manager at Sunshine Tower Hotel CairnsResponded 28 May 2018

Hi Niamiamay Thank you so much for your awesome review. We take pride in our customer service - so thank you for spotlighting our great staff. We look forward to welcoming you back in the near future. Clare

Reviewed 21 May 2018

This place was an easy walk into town,the room was a reasonable size and the bed was comfortable,there is a lift so you don’t need to lug cases up stairs,l was disappointed that l didn’t have a balcony as l had been given the impression...More

2  Thank raelene y
Response from clare h, Manager at Sunshine Tower Hotel CairnsResponded 4 weeks ago

Hi Raelene, Thank you for taking the time to review Sunshine Tower Hotel. I understand you booked a standard room which does not have a balcony, they are a little more expensive and are situated on level 2 & 3. Some of the standard rooms...More

Reviewed 29 March 2018 via mobile

The costumer service made all the difference to our stay in Cairns! Hellen was really nice suggesting the best tours and restaurants and booking them for us. There is also a really nice restaurant inside the hotel, a good experience once it was raining a...More

Thank lekamarcondes
Response from clare h, Manager at Sunshine Tower Hotel CairnsResponded 31 March 2018

Good morning, Thank you so much for taking the time to review our Hotel. We are so happy you enjoyed your stay with us and would love to welcome you back on your next visit. The team at Sunshine Tower strive to make the holiday...More

Reviewed 22 March 2018

The hotel has been renovated and our room was large. The hotel was pretty close to a big shopping mall and some supermarkets. We had a microwave, but not a stovetop. There was no kitchen sink, so you will wash dishes in the bathroom sink....More

Thank henriettachan
Response from clare h, Manager at Sunshine Tower Hotel CairnsResponded 4 April 2018

Dear Henrietta Thank you for taking the time to review Sunshine Tower Hotel & offer constructive feedback. We are looking at putting sinks into the apartments for longer stay guests. We are glad you enjoyed your stay with and hope we can welcome you back...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair Access
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Details
Price range
US$84 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$84 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (45)
Room & Suite (20)
Pool & Beach (4)
Questions & Answers
Ask a question
Ju L
31 May 2018|
AnswerShow all 4 answers
Response from henriettachan | Reviewed this property |
you do not have to pay for clean towels.
1
Vote
Louise_H46H
11 February 2018|
AnswerShow all 6 answers
Response from vikas_saxena02 | Reviewed this property |
the place is quiet and nice for a peaceful sleep @Louise_h46h
1
Vote
jt727
1 February 2017|
AnswerShow all 5 answers
Response from Clare H | Property representative |
Hello, Thank you for your enquiry. We have a guest laundry on the ground floor. The laundry includes a washing machine & clothes dryer. Kind regards Clare
1
Vote
Room Tips
"ask for higher floor"
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"Rooms on any side are quiet, provided your next door neighbours are."
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"Superior studio apartment w balcony"
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"Ocean side rooms offer nice views."
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