We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pullman Cairns International

Expedia.comUS$152*
View Deal
#5 of 65 Hotels in Cairns
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Pullman Cairns International
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,985 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,814: English reviews
Start your review of Pullman Cairns International
 Click to rate
Reviewed 3 days ago NEW

WE stayed one night only - Emma from the hotel phoned us a day before our arrival to confirm our booking and as k if we had any special requirement. We asked for an upgrade and a late check-out. No problem, easy check-in, nice upgrade, friendly service at checkin and car valet service. Nice roomy upgrade with views of the...

 Report
Helpful?
Thank Ramzi H
Teesside
Reviewed 4 days ago NEWvia mobile

Nice hotel though nothing spectacular. Sizeable room though a little dated aircon seemed to be struggling a bit. Cost of wifi extortionate at $26 for one day. I can't understand hotels still charging for wifi in this day and age when most bars offer it free. Nice location, a nice pool area. I would stay again.

 Report
Helpful?
Thank Maria R
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Maria R, Thank you for your review, I am pleased that the the hotel catered to your needs for the most part, and we appreciate your comments on areas you feel we could improve. I am sorry there was issues with your air conditioning in your room and we were unable to resolve this for you whilst you were...

Reviewed 5 days ago NEWvia mobile

This is a very nice hotel, very sort of colonial. As you can expect From the hotel ranked 3rd, the staff are professional and knowledgeable. I can't imagine what the Coconut Resort has to offer that gives them top spot.

 Report
Helpful?
1Thank Indianromeo
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi indianromeo, Thank you for your review, I am pleased that the hotel offered you a lovely break from the bustle and bustle of a big city! We appreciate your comments and hope to welcome you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Moe, Australia
Reviewed 5 days ago NEW

Very efficient & helpful front staff. Clean room. No noise. Good food & beverages at reasonable prices. Great pool & surrounds. Room service was good & staff were very good. 2 minute walk to Cairns Esplanade. Would recommend a stay. No complaints at all.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank lynetteannm
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi lynetteannm Thank you for your review, I am pleased that you had an enjoyable stay with us and had the opportunity to enjoy our facilities! We look forward to welcoming you back again soon! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager

Brisbane, Australia
Reviewed 6 days ago NEW

This hotel is to be highly recommended. It is very well located in Cairns city, close to all amenities. Room was large, very clean and had a wonderful view of the harbour. Pool and gym were well maintained.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Carolyn B
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi Carolyn B Thank you for your review, I am delighted that your stay with us was enjoyable and we look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

Elgin, United Kingdom
Reviewed 6 days ago NEWvia mobile

A hotel with a great location. Just round the corner to the Esplanade and the harbour taking all the tours to the Barrier Reef etc.The room was clean and comfortable and pretty spacious. The hotel has a self service laundrette comprising of two washing machines and two dryers. Unfortunately one of the dryers was out of order when we were...

 Report
Helpful?
1Thank heatherad_69
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi heatherad_69 Thank you for your review, I am please that the hotel was conveniently located for your stay in Cairns, and you found the room to be clean and comfortable. We appreicate your comments regarding our self service laundry facilities and we are currently looking at options to improve these facilities for our guests. Thank you once again for...

australia
Reviewed 6 days ago NEWvia mobile

Presently spending a couple of idilic days here celebrating my wife's birthday, and it's our third visit but won't be our last. We have a lovely premier room on the 16th floor, which suits our needs perfectly. My favourite place is the beautiful swimming pool and the two jacuzzi's, where the temperature of the hot one is perfect. I would...

 Report
Helpful?
Thank kevAustralia
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi kevAustralia, Thank you for taking the opportunity to review our hotel, I am delighted that your time with us was an enjoyable experience! We appreciate the comments regarding how welcoming and caring the team were, in particular Max, and I will be sure to share this with him, as I know he will appreciate the recognition! Thank you once...

Brisbane, Australia
Reviewed 6 days ago NEW

For a 5star hotel, you'd think you'd be able to watch tv without interference. Had maintenance up 4 times to try and sort out reception. . Couldn't offer a solution. Just not acceptable for a loyal Accor Platinum member.

 Report
Helpful?
1Thank KennethBrisbane
Leissa P, General Manager at Pullman Cairns International, responded to this review

Dear KennethBrisbane, Thank you for taking the opportunity to review our hotel, I am disappointed that your stay did not meet expectation, please accept my sincerest apologies. I am very sorry that your television did not work correctly and we were unable to resolve this issue whilst you were with us. Please rest assured this is certainly not indicative of...

Reviewed 1 week ago

luxury end price wise and completely ok. nice pool area, although no showers or decent toilets there. Comfortable beds and good location for the centre of Cairns. Noisy night life from casino opposite until it ended.

 Report
Helpful?
Thank mark w
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi mark w, Thank you for your review, I am pleased that you found the hotel to be conveniently located and the bed comfortable. I am sorry that you found the toilets and shower facilities at the pool disappointing, and the noise from the casino was disruptive to your stay. Please rest assured we are working to address these issues,...

Isle of Wight, United Kingdom
Reviewed 1 week ago

A very clean & comfortable hotel in a great location. All rooms are spacious with a balcony. Food very good: breakfast buffet, dinner buffet & bar meals. Worth joining Accor for free Wifi & discounts on the food. Lovely outdoor pool & jacuzzi. Staff all helpful & friendly.

 Report
Helpful?
Thank IslandMichele007
Leissa P, Guest Relations Manager at Pullman Cairns International, responded to this review

Hi IslandMichele007, Thank you for taking the time to review our hotel, it is always a pleasure to hear from our regular guests! We look forward to welcoming you back again soon! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager

666 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (630)
Viewed
Room/Suite (102)
Viewed
Dining (11)
Viewed
Hotel & Grounds (92)
Viewed
Pool/Beach Area (43)
Viewed
View from Room (79)
Viewed
Bathroom (31)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (270)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (5)
Viewed
View from Room (1)
Viewed
Other (11)
02/04/2017 03/04/2017
Hotels you might also like...
Travellers also viewed these Cairns hotels
0.5 km away
Shangri-La Hotel, The Marina, Cairns
0.1 km away
Pullman Reef Hotel Casino
0.2 km away
Hilton Cairns
Hilton Cairns
#6 of 65 in Cairns
2,083 reviews
Show Prices
Show Prices
Show Prices
0.9 km away
DoubleTree by Hilton Hotel Cairns
0.8 km away
Novotel Cairns Oasis Resort
0.2 km away
Pacific Hotel Cairns
Pacific Hotel Cairns
#7 of 65 in Cairns
406 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Pullman Cairns International is a grand upscale hotel conveniently located in the CBD of tropical Cairns, boasting 321 spacious rooms over 16 floors, with either harbour or hinterland views. ... more   less 

Additional Information about Pullman Cairns International

Address: 17 Abbott St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM563 - RM1,148 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Cairns International 5*
Number of rooms: 321
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Travelocity, ACCOR and Priceline so you can book your Pullman Cairns International reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Sebel Hotel Cairns
Hotel Style:
#2 Spa Hotel in Cairns
#4 Luxury Hotel in Cairns
#4 Business Hotel in Cairns
#5 Romantic Hotel in Cairns
#8 Family Hotel in Cairns
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pullman Cairns International staff and other travellers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Pullman Cairns International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Personally I prefer a high floor room with a sea view.”
 of 5 bubbles IslandMichele007, 15 Mar 2017 | Read review
“The higher floors have better views.”
 of 5 bubbles Q7545BPsusanw, 14 Mar 2017 | Read review
“Harbour view rooms on a higher floor allow the view to be enjoyed even more.”
 of 5 bubbles christina542017, 5 Mar 2017 | Read review
“Rooms on a higher floor have better views. We had a view of the cruise terminal and could see some of the inlet.”
 of 5 bubbles DebF76, 4 Mar 2017 | Read review
“Book in advance if you want to have dinner at the buffett”
 of 5 bubbles AusTravel2010, 3 Mar 2017 | Read review
5 of 5
Expedia.com
US$152* /night
View Deal
TripAdvisorUS$152
AMOMAUS$305
Booking.comUS$152
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates