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Rydges Esplanade Resort Cairns

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1,058 Reviews from our TripAdvisor Community

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Showing 969: English reviews
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Wingham
Reviewed 4 days ago NEW

I stuffed up a leg of our travel and ended up staying at Rydges Esplanade. The staff are exceptional, with eye for detail and welcoming. Our room was great, very comfortable and great view. Pool is very good, and other facilities, spa and bar unreal. Great location, great staff, great facilities. The manger passed us in the hall enroute to...

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Thank Murray B
Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

Checked into hotel and received an upgrade to an executive room on the top floor. It had 2 king beds and the room was quite spacious. Had dinner at their restaurant which was lovely. The service was outstanding thru out our stay, nothing was too much trouble . The pool was wonderful. Highly recommend, great location .

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Thank Melissa M
Australia
Reviewed 1 week ago

Great location opposite the beach and we were lucky enough to get a seaview room. Large clean room with everything you needed, free wifi, comfortable bed. Short walk to a good selection of restaurants. Good size pool, good selection at breakfast but couldn't find any cheese! Extremely friendly and helpful staff, no hesitation in recommending this hotel. Some people may...

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Thank NewportAustralia
Tucson, Arizona
Reviewed 1 week ago

Very nice rooms with comfortable beds. Service was very good and enjoyable breakfast. Ideal for walking along the Esplanade plus close to several good restaurants. Also had good facility for doing laundry.

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Thank Lloyd P
Waikiki
Reviewed 1 week ago

Lovely room with a sea view. Spacious rooms. Very well serviced. Excellent, friendly and helpful staff throughout the hotel in every area from reception, concierge, restaurant, room servicing. Super main pool area with another pool ( lap pool) plus spa and gym area at the back of the hotel. Easy free parking if you have a car or hire one...

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Thank Helen S
Stratford-upon-Avon, United Kingdom
Reviewed 1 week ago via mobile

Stayed here before our flight back home. We were recommended the hotel by family who live in the area. We weren't disappointed, quick checkin and we had a sea view facing bedroom which was clean and spacious. Pool was great also. We upgraded to breakfast which had plenty of options in a buffet style. All in all very good hotel...

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Thank PLEEWELS
Locks Heath, United Kingdom
Reviewed 1 week ago via mobile

This hotel is beautifully situated on the esplanade. Would highly recommend a room with a sea view. The staff were friendly and helpful. My husband had bad toothache and Karla on reception was particularly helpful in finding a dentist. Other staff who I would make a positive comment about are Sam in the restaurant and the chef, Scott.

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Helpful?
Thank 15Ann1506
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear 15Ann1506, Thank you for taking the time to review your recent stay with us - the team here will certainly appreciate your comments. Thanks again for staying with us and we hope we will have the chance to welcome you back on your next visit to Cairns. Kind regards, Andrew Wallis. General Manager.

Glasgow, United Kingdom
Reviewed 2 weeks ago

Excellent hotel in a great location. Rooms very spacious and great mountain views. Staff very helpful as well. Restaurant in hotel very good as well. Stayed here for 2 nights & would probably stay in this hotel again.

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Helpful?
Thank Pollok1
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Pollok1, Thank you for such a wonderful review and your personal recommendation. We trust that you enjoyed your overall time in Cairns and we hope to have an opportunity to welcome you back on your next visit. Kind regards, Andrew Wallis. General Manager.

Reviewed 2 weeks ago via mobile

Stayed two nights at this hotel. Initially we were given a room that was already occupied! Finally got a room with a lovely sea view. Two double beds, very spacious. Kitchenette with tea making facilities. Safe was in a very awkward place on the floor in a cupboard, not good for older people. Breakfast was good as was the food...

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Helpful?
Thank Vivien W
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Vivien W, Thank you for your recent review and my apologies for the initial mix up in regards to your room allocation. It was pleasing to read that you enjoyed the spaciousness of the room and that you found the team to be helpful. We trust that you enjoyed your holiday in Cairns. Kind regards, Andrew Wallis. General Manager.

Perth, Australia
Reviewed 2 weeks ago via mobile

We stayed in an ocean view room - arrived about 9pm. Seemed nice, although the mini bar was empty - not even any bottles of water - disappointed there! In the morning noticed carpet was stained, and bathroom needs some maintenance. Pillows were not very comfortable. Mattress also wasn't the best. We also noticed the room wasn't cleaned that well...

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Helpful?
Thank Garth R
andrew W, General Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Garth R, Thank you for your recent review and my apologies for the areas where we fell short of your expectations. I am uncertain if you took the opportunity to allow us to address your concerns before you checked out but nevertheless will certainly pass you feedback onto our housekeeping team. Whilst the bus does operate to a timetable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM403 - RM731 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#14 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Esplanade Resort Cairns staff and other travellers.
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Questions? Get answers from Rydges Esplanade Resort Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a Seaview roo”
 of 5 bubbles NewportAustralia, 15 Mar 2017 | Read review
“Request higher floor with water views”
  • Sunrise over Trinity Inlet
 of 5 bubbles helens353, 13 Mar 2017 | Read review
“You either get a mountain view or a sea view, either is glorious to wake up to”
  • Mini bar, soft drinks, milk and cream and beer
  • Snacks and biscuits
  • Comfortable beds and lovely pillows
  • Wine, Prosecco and water
 of 5 bubbles J6967HHjob, 6 Mar 2017 | Read review
“Stay somewhere else!”
 of 5 bubbles barlo55barlo, 19 Jan 2017 | Read review
“Pay a little extra for a nice sea view room”
 of 5 bubbles tirelesstraveller204, 1 Jan 2017 | Read review
5 of 5