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Rydges Esplanade Resort Cairns

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Rydges Esplanade Resort Cairns
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1,041 Reviews from our TripAdvisor Community

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Showing 952: English reviews
Naples, Italy
Reviewed 18 December 2015

I've been to the Rydges Esplanede about a month ago . My 5 days stay has been pretty good . The double room i booked was old but clean and comfortable especially for the twin beds which were very big . Even if the wi-fi was free , it didn't work so well , sometimes it didn't work at all!!...

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Thank sa_ra8013
Winnipeg, MB
Reviewed 17 December 2015

The hotel was fine for our 3 night stay. The location close to the Esplanade Boardwalk was convenient, our room was clean & cool, breakfast was good and the staff very helpful. We only used the pool at night so really couldn`t see its condition but it was lovely to swim under the stars and refresh after a hot day...

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Thank gin142
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear gin142 Thank you for your feedback. I am pleased that you found our location convenient and enjoyed your hotel room and buffet breakfast. We hope to see you again. Kind Regards Kassandra

Melbourne, Australia
Reviewed 17 December 2015

I can't believe the internet is not working in the room for the last 3 days. Everyday I told them about the problem, nothing fixed. I was told to use lobby for internet. Checking in was delayed for couple of hours. Overall customer service is 3rd class. You would think that they have a decent TV channels in the rooms....

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1Thank mo k
Parkdale, Australia
Reviewed 7 December 2015

Great motel, good service very clean, fantastic pool and views, quiet as well as great access to the esplanade and restaurants. Stayed three nights with deal through virgin, motel is also getting renovated one floor at a time, bathrooms were bit tired which won't matter as they are all getting renovated.

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Thank south01
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear south 01 Thank you for your review. We are pleased that you had an enjoyable stay and found our location and facilities to be satisfactory. When planning your next trip to Cairns, please do not hesitate to contact us directly to check availability and accommodation rates, as we can inform you of any promotional deals on at the time...

Brisbane, Australia
Reviewed 6 December 2015 via mobile

Very relaxing experience. Staff very helpful, polite and professional. The room was fresh and cool for this time of year the aircon was on when we arrived which was wonderful after the heat and humidity that was outside. Crisp white sheets on the bed with a good summer blanket if required. No traffic noise coming up to the room. Close...

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Thank Dawn F
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Dawn F Thank you for your wonderful review of your stay at our resort. I am delighted that you had a great stay and enjoyed your hotel room and the service provided by our staff. Please come back and visit us again soon. Best Regards Kassandra and the Team at Rydges Esplanade Resort

Canberra, Australia
Reviewed 30 November 2015

Good location on the Esplanade, big busy hotel that is showing its age in style and decor. Rooms fine - all the standard features and options, no better or worse than others in this price range. Lots of tour groups through here, so it keeps you at the centre of things in Cairns...if that's where you want to be.

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Thank timadport
Brisbane, Australia
Reviewed 30 November 2015

I stay here often for work reasons and enjoy it. The Resort has been refurbished of late and is looking better but above all the friendly service of staff is what keeps me returning. All have been nice and helpful however I will have to highlight Blaize, behind the bar next to the restaurant. Yes, she is funny and polite,...

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Thank Luis C
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Luis C Thank you for such a wonderful review. We are delighted that you enjoy staying with us and that the service provided by our friendly team of staff keeps you coming back. Your comments about Blaze and her passion for what she does is absolutely spot-on. She is a very talented and valuable member of our team and...

Perth, Australia
Reviewed 27 November 2015

I only stayed on night as I was transiting from International to the Domestic airport. I chose the hotel based on price and location. The hotel is not brand new but the price was very reasonable. My room had a large bed ...but was probably big enough to accommodate two queen sized bed. My room was clean and quiet with...

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Thank Midtown303
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Midtown303 Thank you for your wonderful feedback. I am pleased that you found our hotel to be ideal for your short stay with us and hope you were able to make good use of our swimming pool. Thank you for signing up to our Priority Guest Rewards membership. As you know, you receive at least 10% discount off accommodation...

Cairns, Australia
Reviewed 19 November 2015

Having read many of the Reviews of Rydge's Resort in Cairns, I had to check it out for myself. We had a very pleasant room on the 6th floor overlooking the Coral Sea and out to some of the Islands. Everything was spotlessly clean and well laid out. We could accept that there were some 'deficiencies' with the bathroom -...

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Thank Ian G
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Ian G, Thank you for your wonderful review of your stay at Rydges Esplanade Resort, Cairns. I am pleased to hear that we were able to provide a friendly and efficient check-in, despite having a very large group arrive at the hotel at the same time. Our friendly team work really hard to ensure that our guests receive excellent...

Reviewed 18 November 2015 via mobile

Room was nice was on the 12th floor. Had all you can eat breakfast and was massively dissappointed bacon was like card board sausages were cold automatic pancake maker taste awful. Staff was welcoming and room was nice

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Thank Kelvin L
Kassandra S, Manager at Rydges Esplanade Resort Cairns, responded to this review

Dear Kelvin L Thank you for opting to post a review on TripAdvisor. I am sorry to hear that the buffet breakfast was not to our usual standard and I will be passing on your valuable feedback to our breakfast team. I am glad you liked your 12th floor room and hope that your family had an amazing time here...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oceanfront 12-story hotel towers, 3 blocks from city center. ... more   less 

Additional Information about Rydges Esplanade Resort Cairns

Address: 209 - 217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM432 - RM722 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Esplanade Resort Cairns 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Hotel Style:
#3 Top resorts Hotel in Cairns
#15 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Esplanade Resort Cairns staff and other travellers.
16 questions
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Questions? Get answers from Rydges Esplanade Resort Cairns staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles barlo55barlo, 19 Jan 2017 | Read review
“Pay a little extra for a nice sea view room”
 of 5 bubbles tirelesstraveller204, 1 Jan 2017 | Read review
“Higher floors for best views.”
 of 5 bubbles barbarad2882, 31 Dec 2016 | Read review
“Ask for a room with ocean views”
  • Enjoying a nice cup of tea with a beautiful view
 of 5 bubbles mikkiconnell, 28 Dec 2016 | Read review
“Get a room away from the pool area.”
 of 5 bubbles themets2016, 10 Dec 2016 | Read review
5 of 5