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Cairns Queenslander Hotel and Apartments

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Cairns Queenslander Hotel and Apartments
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302 Reviews from our TripAdvisor Community

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Showing 276: English reviews
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Reviewed 3 days ago NEWvia mobile

Booked a room with a king sized bed and received two single beds pushed together making a big crack down the middle... and another random single bed in the room. Not ideal at all! Nothing like the photos. Also no doonas/real blankets on any beds, just sheets?! Wifi was good quality though and it was very close to everything which...

Thank Jessica H
Adelaide, Australia
Reviewed 1 week ago

We didn't enjoy our accomodation unfortunately. it didn't work well for our first big holiday with two young kids and no car hire. Location wise, If I knew the area, I would have realised it would be better for us to have found accomodation closer to cairns main hub, ideally nearer muddys playground (which the playground was excellent). It just...

Thank Travelamle
Moranbah, Australia
Reviewed 2 weeks ago via mobile

We originally booked the Deluxe Jasmine Room but decided to "upgrade" to the Superior Suite Hibiscus. We arrived after driving nearly 13 hours so we were exhausted and wanted to relax! Checked in - Manager seemed friendly enough. Got to room, it smelt dusty and like cigarettes from the person smoking next door. My partner got into the bed and...

Thank Jess L
Reviewed 2 weeks ago

Stayed here on two separate nights, one on arrival in Cairns as an overnight stopover before travelling up the coast and the second before catching a flight back to Brisbane. Both apartments were basic, second one we were given on returning had bunk beds and a single bed in the second bedroom and a double in the other and a...

Thank Poppy12Derby
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Poppy12Derby Thank you for your review. Please accept our sincere apology that you did not receive the same bedding configuration that was presented during your first stay. We have taken steps to ensure this situation will not be repeated. We do hope to see you again during a return visit to Cairns.

Brisbane, Australia
Reviewed 3 weeks ago

Fans and air-conditioning were great, the room was clean and neat but not Four Star. The pools were nice, we liked the rectangle pool better as there was more room to sit by it. We got a "welcome to our hotel call" on our first night which would have been nice if it wasn't at 9.50pm and we were asleep...

Thank Sandy J
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear SandyJ Thank you for taking the time to post your review and mentioning that your room was clean and our staff & grounds were lovely. I will pass your positive comments to our Housekeeping and other staff members. Please accept our sincere apology for disturbing you in regard to the 'Welcome to our hotel ' call. Also thank you...

Warrington, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for 10 nights in April. It was absolutely lovely and the staff were amazing. Room was spacious and clean, beds were comfy, air con was a god send, bathroom was clean, shower was AMAZING, free wifi. Location was about 20 min walk from the Lagoon on the Esplanade and the city where the shops are (with people saying...

2Thank Jasmine295
Townsville, Australia
Reviewed 4 weeks ago via mobile

My husband and I stayed here for the night before flying out the next day. The staff were nice and friendly its not five star but comfortable, the room had a view small veranda and was clean and tidy.

1Thank Voi B
Reviewed 10 April 2017 via mobile

I flew into Cairns from a long haul flight with only having the intention of staying for a 2 hour layover however my flight was cancelled and I wasn't due to fly out until 12 hours later. As it was such a long wait and early hours in the morning I decided to see if I could find a hotel...

1Thank Jess V
Darwin, Australia
Reviewed 1 April 2017

One night stay pre flight next day. Not very clean, air conditioners were filthy. Very basic rooms. Room switch board kept tripping and hence no aircon, fridge or microwave.Night manager didn't have a clue. Must have been like that for a while as room smelt of defrosting fridge. I worked out that had dodgy microwave power point. Switched off...no more...

Thank Hp2556
Reviewed 1 April 2017

The reception staff were incredibly helpful when I repeatedly changed my booking and then offered a very reasonable upgrade which ended up saving me money. We had a 2 bedroom apartment which was clean and tidy with lots of room and a washing machine and drier. Towels were changed every day. We were on the ground floor and didn't have...

Thank Victoria O

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Accessible rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Cairns Queenslander is one of Cairns most popular accommodation & restaurant properties and is your ideal comfortable base from which to discover the surrounding natural beauty of the Great Barrier Reef and World Heritage Rainforest. Property location is ideally situated within easy walking distance to the Cairns Esplanade waterfront, numerous restaurants, convenience shopping and for our corporate clientele close to Cairns Central Business District. Conveniently divided into two separate buildings, you're offered a superb choice of accommodation options. The east wing provides AAA rated 4 Stars (DELUXE) modern contemporary designed hotel rooms, one & two bedroom serviced apartments. Separated by undercover walkway is our west wing AAA rated 3.5 Stars (STANDARD) traditional Queenslander style suites & family two bedroom serviced apartments. All guest rooms are styled for comfort and your convenience; include air-conditioning, ceiling fans, refrigerators, flat-panel TV, FREE Wi-Fi access and your very own private balcony where you can sit out and enjoy Cairns tropical climate. We also certainly take your health and wellbeing seriously; bedroom mattresses and pillows prior to your arrival have been naturally sanitized using the 'Sleep Easy' revolutionary cleaning system. Property features include two swimming pools, 24 hours manned reception, on-site car parking and Cairns favourite char-grill restaurant (Steak on Lake) open daily for breakfast & dinner. Excellent location: the Cairns Queenslander is ideally situated only a short stroll to the North Esplanade parklands, from there you can enjoy a pleasurable walk along the Esplanade walking track (enormous variety of native birdlife, including wild pelicans & lorikeets can be seen daily) towards the lagoon swimming pool and heart of the city. Our friendly staff look forward to welcoming you. Enjoy Your Stay! ... more   less 

Additional Information about Cairns Queenslander Hotel and Apartments

Address: 267 Lake St | cnr of Lake & Charles Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM326 - RM567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Queenslander Hotel and Apartments 4*
Number of rooms: 111
Reservation Options:
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Also Known As:
Cairns Queenslander Apartments Hotel Cairns
Queenslander Hotel Cairns
Cairns Queenslander Hotel
Hotel Style:
#19 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Queenslander Hotel and Apartments staff and other travellers.
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Questions? Get answers from Cairns Queenslander Hotel and Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first impressions walking past, possibly bottom floor rooms looked nicer, the ones with the updated doors.”
Travelamle, 11 May 2017 | Read review
“Our room didn't have a nice view, but they got us in early on day of arrival so we didn't complain!”
sandyj526, 2 May 2017 | Read review
“Stay somewhere else”
Hp2556, 1 Apr 2017 | Read review
“Had a top floor room, back of the hotel (north side?), lots of free parking available”
jaynec129, 13 Mar 2017 | Read review
“Stay somewhere else!!!!”
BabsN_13, 1 Mar 2017 | Read review
5 of 5
US$70* /night
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Prices are for 1 room, 2 adults
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