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Cairns Queenslander Hotel and Apartments

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Cairns Queenslander Hotel and Apartments
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303 Reviews from our TripAdvisor Community

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Showing 277: English reviews
Reviewed 1 April 2017

The reception staff were incredibly helpful when I repeatedly changed my booking and then offered a very reasonable upgrade which ended up saving me money. We had a 2 bedroom apartment which was clean and tidy with lots of room and a washing machine and drier. Towels were changed every day. We were on the ground floor and didn't have...

Thank Victoria O
Kampala, Uganda
Reviewed 25 March 2017

We had a pleasant stay here for two nights in December while visiting the Great Barrier Reef. The room was clean with comfy beds and a decently stocked kitchenette. We had access to the grocery store and it was about a 15-20 minute walk along the promenade into the town centre. Meals from the restaurant were ok with a basic...

Thank 2012raych
Townsville, Australia
Reviewed 14 March 2017 via mobile

We booked and stayed for the first time in 2015 and found out that it was good family apartment with great service. And we booked again when we visited the 2nd time and ask for a hotel room instead and the staff saw us with young children and place us in a comfortable room near to the swimming pool for...

Thank Josjeevfood
Seattle, Washington
Reviewed 13 March 2017

I 'winged' much of my 3rd trip to Australia, and booked my last night at this hotel less than a day ahead of arriving. For my first night of the trip I stayed at a different place in Cairns, but next time would stay here. This hotel has the self-service amenities I appreciate (mini-kitchen), good a/c, and lots of room...

Thank Jayne C
Reviewed 5 March 2017 via mobile

Our group booked in at the the Cairns Queenslander for it's central location and swimming pool facilities. We entered our 2 bedroom unit pleased to discover a spacious and well appointed room as well as two additional unwanted guests 'cockies' scrambling across the floor. The kitchenette was pokey but did the job. We also had to swim at the public...

Thank Michael K
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Michael K Thank you for your review and mentioning your allocated 2 bedroom apartment was spacious and well appointed. In regard to insects they abound in the tropics, every accommodation property within the tropical north of Australia will experience likewise, the majority of insects are harmless and are not capable of seriously injuring people. However, due to stringent control...

Perth, Australia
Reviewed 4 March 2017 via mobile

We spent 2 nights there around a scuba trip and it was fine. Clean and adequate. Paid with frequent flier points so really happy with the stay. Clean rooms with kitchen facilities and close to shops. No complaints

Thank Sigarni16
Falmouth, United Kingdom
Reviewed 1 March 2017

Booked for us by Flight Centre. Badly equipped apartment. Not enough crockery or glasses. Towels torn and frayed. Nowhere to store stuff in bedrooms. Very dated, with tatty furniture. No proper path from car park to apartment entrance. Restaurant advertised as Steak House. Worse steak we've every had. Not recommended, thankfully we'd only booked for 2 nights. On the upside,...

Thank Babs N
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear BabsN, Thank you for your review and mentioning our staff were friendly and helpful. With this staff friendliness in mind our receptionists available 24 hours are all very approachable and understanding and would have been delighted to ensure your stay was made as comfortable as possible. Your room booked was a traditional Queenslander style apartment, however, had we known...

Reviewed 20 February 2017 via mobile

We stayed there for two nights and I have to say it's very good for what you pay . It's basic but I was very impressed with the cleanliness .... They have two swimming pools and laundry facilities which could come in very handy for your beach clothes and etc. The location is very good too and the staff were...

Thank Mani F
Singapore, Singapore
Reviewed 6 February 2017

Stayed at a 2 Bedroom Apartment for 4 days. Felt that the place is kind of old; but with the full range of facilities. Something which I didn't like was that it was not walking distance to the city centre; took me like 30 mins walk there.

Thank ClaireAngel
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear ClaireAngel Thank you for your review and mentioning the property had a full range of facilities. Your allocated room would have been one of our heritage style Queenslander family 2 bedroom apartments. However, during your stay you could have to upgraded to one of our newer deluxe 2 bedroom apartments . The newer deluxe 2 bedroom apartment would have...

Reviewed 20 January 2017

This hotel sells it self as a 4 star when it should not even have 2 stars. Pool looking like a thilty lake, rotten towels, dirt everywhere and a note from the frron desk requesting us to shut doors and Windows as we might get robed during night!!! DO NOT STAY HERE !!!

Thank Camilo M
CQ_ManagementTeam, Manager at Cairns Queenslander Hotel and Apartments, responded to this review

Dear Camilo M We are sorry to read that we did not quite live up to the good reputation we’ve earned from the positive reviews of our previous guests. Our duty receptionist recalls your husband visited reception and engaged in friendly conversation seeking advice on day touring options. There were definitely no issues regarding your stay brought to our receptionists...

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
Room types
  • Accessible rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Cairns Queenslander is one of Cairns most popular accommodation & restaurant properties and is your ideal comfortable base from which to discover the surrounding natural beauty of the Great Barrier Reef and World Heritage Rainforest. Property location is ideally situated within easy walking distance to the Cairns Esplanade waterfront, numerous restaurants, convenience shopping and for our corporate clientele close to Cairns Central Business District. Conveniently divided into two separate buildings, you're offered a superb choice of accommodation options. The east wing provides AAA rated 4 Stars (DELUXE) modern contemporary designed hotel rooms, one & two bedroom serviced apartments. Separated by undercover walkway is our west wing AAA rated 3.5 Stars (STANDARD) traditional Queenslander style suites & family two bedroom serviced apartments. All guest rooms are styled for comfort and your convenience; include air-conditioning, ceiling fans, refrigerators, flat-panel TV, FREE Wi-Fi access and your very own private balcony where you can sit out and enjoy Cairns tropical climate. We also certainly take your health and wellbeing seriously; bedroom mattresses and pillows prior to your arrival have been naturally sanitized using the 'Sleep Easy' revolutionary cleaning system. Property features include two swimming pools, 24 hours manned reception, on-site car parking and Cairns favourite char-grill restaurant (Steak on Lake) open daily for breakfast & dinner. Excellent location: the Cairns Queenslander is ideally situated only a short stroll to the North Esplanade parklands, from there you can enjoy a pleasurable walk along the Esplanade walking track (enormous variety of native birdlife, including wild pelicans & lorikeets can be seen daily) towards the lagoon swimming pool and heart of the city. Our friendly staff look forward to welcoming you. Enjoy Your Stay! ... more   less 

Additional Information about Cairns Queenslander Hotel and Apartments

Address: 267 Lake St | cnr of Lake & Charles Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM322 - RM566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Queenslander Hotel and Apartments 4*
Number of rooms: 111
Reservation Options:
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Also Known As:
Cairns Queenslander Apartments Hotel Cairns
Queenslander Hotel Cairns
Cairns Queenslander Hotel
Hotel Style:
#19 Luxury Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Queenslander Hotel and Apartments staff and other travellers.
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Questions? Get answers from Cairns Queenslander Hotel and Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first impressions walking past, possibly bottom floor rooms looked nicer, the ones with the updated doors.”
Travelamle, 11 May 2017 | Read review
“Our room didn't have a nice view, but they got us in early on day of arrival so we didn't complain!”
sandyj526, 2 May 2017 | Read review
“Stay somewhere else”
Hp2556, 1 Apr 2017 | Read review
“Had a top floor room, back of the hotel (north side?), lots of free parking available”
jaynec129, 13 Mar 2017 | Read review
“Stay somewhere else!!!!”
BabsN_13, 1 Mar 2017 | Read review
5 of 5
US$71* /night
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Prices are for 1 room, 2 adults
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