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Bay Village Tropical Retreat

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1 room 2 adults 0 children
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Bay Village Tropical Retreat
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473 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Reviewed 27 October 2016 via mobile

Room is ok, could use a good cleaning. Pool very small, have not used it. Continental Breakfast is not the best, would recommend to buy food in the supermarket instead. But free WiFi and possible to do some laundry.

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Helpful?
Thank cambal77
Laughlin
Reviewed 13 October 2016

Our room was very small and had a step up to bathroom which made it somewhat dangerous at night. It was so dark we had to open the door to read. We never did figure out how to regulate cooling system. There is nice restaurant and good continental breakfast was included with our booking. There were two straight back chars,...

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Thank Marilyn S
Tartu, Estonia
Reviewed 13 October 2016

Nice and clean. Has everething you would need. Staff is friendly and helpful. We stayed in one of the room on second floor and since windows open to the atrium it can be bit noisiin the morning when guests drag their suitecases. As for the location I suppose it can be far from city center if walking is difficult due...

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Thank katre2016
Auckland Region, New Zealand
Reviewed 7 October 2016

We based ourselves here for a several days in Jan to see Cairns and surrounds. It's walking distance to the esplanade so good as a base. It is a decent mid range Motel complex with an inviting lobby with lounge chairs and magazines, some gardens around the motel apartments and a nice pool. The room and bathroom was a good...

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1Thank MillyAbroad
Cairns Region, Australia
Reviewed 7 October 2016

The reception was very wekcoming, informative and friendly. I loved the library where you can borrow any number of books. Our apartment was surprisingly very spacious, the beds comfortable and it was meticulously clean. The kitchen was well equiped and overall the apartment had everything we needed including a washing machine and dryer. The Esplanade is closer than other have...

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Thank CC C
Reviewed 29 September 2016

booked this hotel for the night before the flight out. Did not expect much, because we did not pay much.. how wrong were we! The welcome at reception was very friendly, we were even escorted to our room! The hotel is set around two court yards, one has the pool (and the refurbished ? rooms), the other has some settings...

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Thank Cameronfromoz
Orange, Australia
Reviewed 21 September 2016 via mobile

Not a great stay did not mind the hotel bring out of the city have stayed in hotels not in city and normally this is compensated by really nice rooms and great service but this hotel falls short on both rooms very run down and old stairs to top floor no offer of help with bags better hotels in city...

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1Thank modbie
Bunbury, Australia
Reviewed 20 September 2016 via mobile

I couldn't fault this hotel loved the rooms loved the staff and loved the food and service. Great location . They let us shower and store our suitcases even after checking out till it was time for our flight . Happy hour is $5 spirit, beer and house wine 👍👍👍

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1Thank Ivan K
Newcastle upon Tyne
Reviewed 31 August 2016 via mobile

This is our third visit to cairns and bay village. We were disappointed this time to see the place starting g to look it's age. First the apartments we had booked were not available as there had been a flood I another apartment. So we were up on third floor with 3 children one in a buggy with no lift....

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Thank linda w
Sydney, New South Wales, Australia
Reviewed 30 August 2016 via mobile

In Cairns for a family wedding, my husband and 24 yo daughter stayed the nights here. Very comfortable beds and room only let down by the bathroom. No exhaust fan, inadequate in-floor drainage which meant that the whole bathroom flooded every time someone showered and very slippery floor tiles. Otherwise a great experience, the staff are so friendly and helpful,...

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Helpful?
Thank Jackie E

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Bay Village Tropical Retreat

Address: Cnr Lake & Gatton Sts, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM364 - RM680 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bay Village Tropical Retreat 3.5*
Number of rooms: 70
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Also Known As:
Bay Village Tropical Retreat Hotel Cairns
Bay Village Tropical Retreat Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Bay Village Tropical Retreat staff and other travellers.
9 questions
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Sarnia, Canada
1 month ago

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Questions? Get answers from Bay Village Tropical Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the street - there are rooms out back or by pool which may be quieter.”
 of 5 bubbles oreillymark, 4 Mar 2017 | Read review
“Non-smokers should ask for accommodation away from smoking tables”
 of 5 bubbles , 1 Feb 2017 | Read review
“No lift. Hopefully service you receive from staff will match mine.”
 of 5 bubbles TravelBugCx, 5 Jan 2017 | Read review
“The apartments are in a separate block so all the same.”
 of 5 bubbles 141AndrewS141, 2 Nov 2016 | Read review
“Stay in the first floor rooms,”
 of 5 bubbles pratimc, 31 Oct 2016 | Read review
5 of 5