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Cairns City Sheridan

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Cairns City Sheridan
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292 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Reviewed 2 days ago NEWvia mobile

This is by far the worst hotel I have ever visited. The room was beyond filthy, some issues include: 1. Mouldy tiles and vanity in the bathroom 2. Severe water damage to the bathroom vanity, all of the laminate is swollen 3. Cockroaches everywhere 4. Worn out uncomfortable beds 5. Mouldy walls 6. Stained towels 7. Not enough power points...

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Helpful?
Thank Sarah B
Evergem, Belgium
Reviewed 5 days ago NEWvia mobile

Stayed here in a family room with our three kids. Room was more soulless cheap youth hostel standard than hotel but to be fair the it was very large. And beds reasonably comfortable. Fine to use as we did as a one night stop over after a late flight but I would not stay longer. Free wifi as advertised not...

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Thank Neil646
Lincoln, United Kingdom
Reviewed 4 weeks ago via mobile

This is the worst hotel, actually it is a MOTEL I have ever seen. The photos do not portray the actual Poor state of the pool and rooms who ever took them deserves an oscar for photographic enhancement they were despicable and shameful. The receptionist a poor young girl called Laura was so helpful however as we were checking in...

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Thank M8bne
Algarve
Reviewed 4 weeks ago via mobile

We stayed here for a few nights whilst we were in Cairns. We didn't plan on spending too much time in the hotel, and we left booking somewhere until the last minute. I saw the picture of the gorgeous pool and saw that they had availability and free wifi so went ahead and booked. The pool really is the only...

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Thank laura0890
Warriewood
Reviewed 30 October 2016 via mobile

Well you get what you pay for. Should have turned and walked away from check in, rude staff. This place is a disgrace, the cleaners need to open their eyes. Long black hairs all over floors , looked like someone had a haircut in the room. Bed linen had blood stains, as well as blood on floor and wall in...

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Thank Kim B
Reviewed 26 October 2016 via mobile

This is an old motel and certainly fits the "you get what you pay for". Didn't see a lift. Corridor external doors very noisy as were the tile floors when party goers came home earlyvib the morning. Smell of sewerage in the bathroom. Very noisy if you happen to get a room on Sheridan Street.

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Thank Paul F
Reviewed 21 October 2016 via mobile

Nothing like the pictures. Room up keep not the greatest and the spa room is right at the front of the property. Located on a very busy road and right next to reception. Upstairs aircon drips on to patio and water hammer in a joining rooms is super loud. My suggestion keep looking.

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Thank Rebecca F
Reviewed 17 October 2016 via mobile

Had 2 rooms booked. Old furniture but the rooms were clean. GREAT front of house staff. On every occasions we visited the reception nothing was too hard for the staff. Thank you all for doing such a great job.

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Thank Patrick S
Wickham, Australia
Reviewed 23 August 2016 via mobile

Good location easy walk from bus station. No meals available Monday nights thank goodness for the street markets nearby. Friendly, helpful staff who new the area and attractions well. Reasonably priced for just a short stay. Airport transfers available on request.

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1Thank Denise I
Milton Keynes, United Kingdom
Reviewed 15 August 2016

First of all - bookers BEWARE . there are two hotels in Cairns called Sheridan .I had read reviews of a different Sheridan and booked on the basis that we were staying at the OTHER Sheridan which is close to a bottle shop and big pub/ restaurant ..This Sheridan was closer to town ..but it seemed to be in a...

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1Thank DeeJosephine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more   less 

Additional Information about Cairns City Sheridan

Address: 157 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Best Western)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM279 - RM505 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairns City Sheridan 3*
Number of rooms: 31
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Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Cairns City Sheridan staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go elsewhere”
 of 5 bubbles 54cmp, 11 Jul 2016 | Read review
“If you have heavy luggage it is a struggle to the floors”
 of 5 bubbles KeithC145, 5 Jul 2016 | Read review
“There are no ground floor units and there is no lift - difficult forthose of us who have trouble with stairs”
 of 5 bubbles Remlig, 29 Jun 2016 | Read review
“Do not say here”
 of 5 bubbles Ffelle26, 5 Jun 2016 | Read review
“A/C units are old and noisy”
 of 5 bubbles S9169VMfreds, 18 May 2016 | Read review
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