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Cairns City Sheridan

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Cairns City Sheridan
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296 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Guam, Mariana Islands
Reviewed 11 January 2014

My wife and I checked in to this Best Western after curtailing a two week long camping trip, thanks to a heat wave that was baking FNQ. Upon approaching the receptionists' counter, we should have immediately been turned off to the place by the filthy aquarium gracing the front office. The receptionist checked us in, but mistakenly only booked us...

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4Thank Dave B
Reviewed 8 January 2014

Apparently had no rooms available and my family and i had already booked. These guys and rainbow inn are owned by the same guy, they told us to go to rainbow inn... Very bad.. Had to yse 4 hours of our time to find another hotel. Terrible. This is some sort of scam, rainbow inn would have to be the...

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1Thank JacksonCchh
Chester, United Kingdom
Reviewed 24 December 2013

I was a little worried after reading the mixed reviews of this place, but for us these worries were unfounded when we arrived and we had a good couple of nights here. The room we were placed in was clean, comfortable and the bathroom was lovely and new and clean (perhaps recently updated?) Working air con and fans, nice big...

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Thank Becky M
Mareeba, Australia
Reviewed 20 December 2013

After having a booking with confirmation got phone call from 157 half hour before booking in.To say moved us up 3 doors to Rainbow checked out Room after going thru Pool area and overrun bushes got to Room what a 3rd grade standard and breakfast not served as stated but could have Dinner which wasn,t booked. went back to 157...

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1Thank Lois H
Melbourne VIC Australia
Reviewed 25 November 2013

This hotel is good value for money. Simple but OK. I had no real problems during my stay. I stayed on the 2nd floor and on the pool side. I was lucky there were no inconsiderate guests in my area. The pool was nice. The air con and fans worked well. It is in walking distance to the Esplanade area....

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Thank Grasshopper7
Sydney, Australia
Reviewed 7 November 2013

Contacted hotel 2 weeks in advance and was advised could check in early as we had an early flight. arrived at 9am and told to come back at 2pm.Room on top floor, no lift and I have and struggled each time, when I approached for a room downstairs, reply was bad luck. Pool was NOT cleaned for the 10 nights...

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2Thank Ian F
California
Reviewed 28 October 2013

Stayed here because it was just an overnight stay before catching a flight out in the early morning. Upon approaching the hotel, the large "MOTEL" word painted across the building didn't make it seem that appealing. I know it's not a high-end hotel, but at least don't advertise it like a backpacker's place. The electronic key did not work, so...

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1Thank flipsyde112
Karratha, Australia
Reviewed 21 October 2013 via mobile

We have stayed here twice now, and will never stay again, Rooms are stinking hot, very basic and small. We were on the 3rd floor and with no elevator, at 12 at night luging 3 bags and two kids up stairs is the last thing you want to do after traveling all day. I requested a room on the lower...

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1Thank 193Laura454
Surfers Paradise, Australia
Reviewed 18 October 2013

I am a regular best westerner and am aware of the varying degrees of accommodation. We had a room on the third floor at the front, a bit noisy but we were staying over night only. Room condition OK for an older motel. Third floor with stairs. Internet for 3rd floor did not work but linked into 2nd floor internet...

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Thank Ronald353
St. John, Virgin Islands
Reviewed 10 October 2013 via mobile

Needed a nice little room for overnight in Cairns & read reviews on Hotels.com & Tripadvisor...didn't sound too bad. But it was truly substandard. Awful location on busy street next to adult book store & across from motorcycle shop. Room on 3rd floor (no elevator...carry bags yourself up 6 flights). Advertised free wifi...sorry doesn't work on 3rd floor. Room furnished...

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1Thank sstj

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more   less 

Additional Information about Cairns City Sheridan

Address: 157 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Best Western)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM294 - RM526 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairns City Sheridan 3*
Number of rooms: 31
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Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Cairns City Sheridan staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor, no stairs when travelling with luggage.”
 of 5 bubbles Nola1948, 18 Jan 2017 | Read review
“go elsewhere”
 of 5 bubbles 54cmp, 11 Jul 2016 | Read review
“If you have heavy luggage it is a struggle to the floors”
 of 5 bubbles KeithC145, 5 Jul 2016 | Read review
“There are no ground floor units and there is no lift - difficult forthose of us who have trouble with stairs”
 of 5 bubbles Remlig, 29 Jun 2016 | Read review
“Do not say here”
 of 5 bubbles Ffelle26, 5 Jun 2016 | Read review
5 of 5