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Cairns City Sheridan

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300 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Murrurundi, Australia
Reviewed 5 July 2016

Found the place to be tidy but the A/C either needed servicing of to be bigger. The lack of a lift to at least move luggage to the floors was a downer. would stay again but for not as long. Washing Machine and Dryer available.

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2Thank Keith C
Western Australia
Reviewed 29 June 2016

Here we were, back in Cairns for a few days before flying back to Perth, we stayed at the Sheridan just out of the city center blocks. Some staff were friendly and helpful. This hotel had ‘on site’ parking provided but some of it was pretty tight to manoeuvre in or out of. Its restaurant was closed for renovations. The...

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1Thank Remlig
Reviewed 23 June 2016 via mobile

Very happy with our stay. Staff were very helpful and went out of their way to help up when we had a mix up with dates and some business stuff we had to organise. Lovely continetal breakfast and outdoor area to eat it in. Access to the bbq is also a compliment to this area.

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1Thank Shezzamac81
Sydney, Australia
Reviewed 14 June 2016

This is a very dirty hotel with very unhelpful and rude staff. It is not a safe place to stay. It is the worst hotel I've ever visited and I would not recommend that anyone stay here, unless they want their holiday to be ruined.

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2Thank tarapig
Greenville, Kentucky
Reviewed 13 June 2016 via mobile

I have no idea how this hotel has three stars but my mother booked this hotel for a family trip to Cairns for five nights and we only stayed one. The only good thing about the hotel is that there is free wifi so when you decide you don't want to stay there anymore you can book a different hotel....

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1Thank Bsteele96
Salisbury, United Kingdom
Reviewed 8 June 2016

We had originally booked another location in Cairns but found the City Sheridan, if you want a clean cheap place to stay, then stay here. Friendly staff good location and clean what more do you want. We got a family room 1 double 2 single they changed the sheets and towels every day. Well worth a stay.

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1Thank davehaywood2003
perth wa
Reviewed 5 June 2016

The staff gave us incorrect information then refused to rectify their mistake. This hotel is dated, dirty and the management are not to be surpassed in their rudeness. Please do not waste your money. You will be disappointed!

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1Thank cbcbcbcb
Reviewed 5 June 2016

When I arrived at this hotel they didn't have my booking which I booked through lastminute.com. I had already paid for a room for 4 days but the receptionist told me she could not find my booking. So I decided to pay for a room for one night until I had a chance to get it sorted. The receptionist gave...

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1Thank Ffelle26
Buderim, Queensland
Reviewed 4 June 2016

This motel is the best I have stayed in in Cairns. I come to this city since 1978 and have used many different motels. Here, everything was perfect: the friendly welcome at Reception on arrival, the beautiful big room with a balcony to the pool and waterfall, the parking inside the premises, the food offered, the generous breakfast offer, the...

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1Thank Edelweiss_9
Reviewed 3 June 2016

I recently visited Sheridan hotel, order fairly large size room with good shower, comfortable bed. Best thing is that fifteen minute easy walk to the shopping center. literally very enjoyable trip. Visit here at list one's.

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1Thank WilliamCellis

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more   less 

Additional Information about Cairns City Sheridan

Address: 157 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Best Western)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM288 - RM523 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairns City Sheridan 3*
Number of rooms: 31
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Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Cairns City Sheridan staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not pay in advance and wait until the air conditioners have been upgraded”
 of 5 bubbles gdavies55, 21 Mar 2017 | Read review
“Ground floor, no stairs when travelling with luggage.”
 of 5 bubbles Nola1948, 18 Jan 2017 | Read review
“go elsewhere”
 of 5 bubbles 54cmp, 11 Jul 2016 | Read review
“If you have heavy luggage it is a struggle to the floors”
 of 5 bubbles KeithC145, 5 Jul 2016 | Read review
“There are no ground floor units and there is no lift - difficult forthose of us who have trouble with stairs”
 of 5 bubbles Remlig, 29 Jun 2016 | Read review
5 of 5