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The Hotel Cairns

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Traveller (196)
Room & Suite (79)
Dining (20)
Overview
  • Excellent20%
  • Very good36%
  • Average26%
  • Poor11%
  • Terrible7%
Travellers talk about
“tower rooms”(7 reviews)
“tropical feel”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (475)
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380 results
Traveller rating
80
129
101
41
29
Traveller type
Time of year
LanguageEnglish
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80
129
101
41
29
Show reviews that mention
All reviewstower roomsplantation styletropical feelplantation shutterslovely tropicalbuffet breakfastshort walkprivate balconydvd playerlocation is greatshower headcentral locationroom was largestayed here for nightsnight marketnice poolesplanade
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1 - 5 of 380 reviews
Reviewed 1 week ago via mobile

Great place for short stay. Service great, staff great, room was dated but comfortable. Unfortunately breakfast was not good. For a buffet breakfast the food was minimal and cold. It was 0915 and they were packing up around us. Advertised 7 to 10am buffet breakfast.

Thank trudkiek
Reviewed 4 weeks ago via mobile

Pretty poor, worst restaurant Chinese, room sucks can hear trafic, we flooded the bathroom all the way out to the door cause the builders don't know how to build a bathroom. Everything in room is positioned so dumb.

1  Thank Fredrick P
Reviewed 4 weeks ago

It has a good location so would be ok if you get it really cheap. But it was advertised as 4 stars and it is clearly below this standard, Seemed to have very few staff and looks like it has been allowed to become rundown....More

1  Thank anniestravelreviews
Reviewed 4 weeks ago via mobile

So disappointing, we booked online and noted a 4 star rating, from when we arrived the receptionist was not to be seen, gave us keys to our room, which smelt of very strong cleaning fluids, we were than changed into another room which was slightly...More

Thank Addie1960
Reviewed 4 weeks ago

Dissapointed with the standard of accommodation for the price ($175 per night) Colonial style with tiled floors and rooms that need updating. Old style TV and channel 10 not working. Chinese restaurant was our breakfast which was not great for europeans. Poor breakfast. would not...More

Thank Traveller-marter
View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Self-Serve Laundry
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Luxury Hotel in Cairns
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (196)
Room & Suite (79)
Dining (20)
Pool & Beach (16)
Questions & Answers
Ask a question
Fred G
25 April 2017|
AnswerShow all 3 answers
Response from Paul D | Reviewed this property |
We travelled to Cairns by train from Brisbane. Depends on what you mean by 'late'. We saw reception staff available still available at about 10:00pm but I suggest your enquirer might be best to contact hotel to confirm.
0
Votes
17beverlys
16 February 2015|
AnswerShow all 10 answers
Response from SunshineAussies | Reviewed this property |
They did for us when our flight was rescheduled due to a typhoon. I offered to pay, but they didn't seem to mind for a couple of pages. Waiting til its quiet at the front desk and there is a friendly face probably helps.
1
Vote
Room Tips
"It's rundown, only book if very cheap. Forget the breakfast"
Read review
"I would not book rooms here again"
Read review
"Get a room away from the front desk."
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"Go for a room with a courtyard view."
Read review
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