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Koala Beach Resort

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Koala Beach Resort
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107 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Surfers Paradise, Australia
Reviewed 18 March 2015

I stayed at the Koala Beach Resort with three friends in September '14. We got there late at night and had no choice but stay there, because there was nowhere else open at that time of night. But seriously - we opened the door to our apartment (we booked a "4 beds, a kitchen and living room"-apartment) and the first...

3Thank Christine B
Reviewed 24 February 2015

They don't follow their opening hours and opened half an hour later than they were supposed to and the same when closing. The manager didn't even approach the problem properly, instead she blamed the fault on someone else. There is alot of things that are broken and need fixing but there's no one doing anything and the whole hostel smells...

3Thank Cornelia E
Reviewed 6 December 2014 via mobile

This place is fine. When we were there the kitchen was clean and our rooms were clean. I can see how people would complain but for price location I cannot argue. Will be back - just not the Hilton that's all you have to know ! Staff very nice and supportive

Thank oscarwild1974
Reviewed 1 December 2014 via mobile

Hard to begin the description of this hostel. First room we got was a four bed dorm. It was disgusting and filthy so we changed. We got a dorm with six beds. No air conditioning in the humid climate so it was hot. The kitchen was filthy and cockroaches were running around. Don't stay here.

6Thank Frida R
Southport, United Kingdom
Reviewed 1 December 2014

We stayed in Cairns for 2 weeks for a relatives wedding. Koala Beach is so convenient for Cairns and the surrounding area, especially the lagoon although there is a pool in the hotel. The staff are really lovely, and even the other guests are extremely friendly, we were made to feel extremely welcome and had the best 2 weeks holiday....

Thank Frilliylilly
Reviewed 22 November 2014 via mobile

Not the best in terms of modern or too clean. But a pretty big hosyel had some good friends in there great nights there really reasonable price. Swimming pool isnt great and the location of the hostel is little bit out the way from the main centre but at the start of the residential area so bit quiter. Really got...

Thank Mancster
Milford Sound, New Zealand
Reviewed 6 October 2014

I stayed at Koalas for nearly 5 months and just like most hostels, there is the good and the bad sides to this place. The staff are all great - friendly, helpful and there whenever you need anything. The dorms are pretty cool - each room has a sitting area and little kitchenette, which is nice. The courtyard has a...

1Thank LaurenNicole91
Ipswich, United Kingdom
Reviewed 2 October 2014 via mobile

This place was great. Staff where really friendly and helpful, we returned a few times after various diving trips so stayed in a few rooms. All where clean and it was very reasonably priced. The only issue is the place doesn't have good wifi and it's only in the reception/ common area not in the rooms which is a shame.

Thank James K
LaGrange, Georgia, United States
Reviewed 25 September 2014

Stayed here one night prior to a very early flight. Good location. En-suite bath was dirty and didn't drain properly. Got there too late to get a bottom bunk in a 6-bed room. Kind of hard for a 60-year-old to get in the top bunk but I made it! Other women in room were long-timers; three were seeking jobs in...

Thank Karen C
Reviewed 13 September 2014

We originally booked 3 nights on hostelworld for a 5 bed dorm for 5 of us at Koala, but when we arrived the girl on reception was very unfriendly and told us we would have to split up 3 in one room and 2 in another but we had paid for a 5 bed dorm each! Regardless we had to...

Thank Stacey M

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  • Pool
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Koala Beach Resort

Address: 137-139 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM94 - RM432 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Koala Beach Resort 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Koala Beach Hotel Cairns
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Questions & Answers

Questions? Get answers from Koala Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay somewhere else rooms need cleaning and frefurbishing”
 of 5 bubbles 164JohnB, 19 Jun 2016 | Read review
“go somewhere else”
 of 5 bubbles B8120YJstevet, 19 Jun 2016 | Read review
“save your money and don't unless this gets addressed urgently”
 of 5 bubbles Reeanne, 30 Jul 2014 | Read review
“I would say that no rooms are worth recommending”
 of 5 bubbles MurielH533, 5 Mar 2013 | Read review
“We stayed in a ground floor unit and found it very satisfactory.”
 of 5 bubbles JulesnDan, 22 Nov 2012 | Read review
5 of 5