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Reef Palms

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Traveller (170)
Room & Suite (303)
Pool & Beach (53)
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Overview
  • Excellent53%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (653)
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Traveller rating
308
209
48
13
12
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308
209
48
13
12
Show reviews that mention
All reviewsmotel offersfree shuttle to the airportgreat hostsclose to the airportshuttle servicetaxi ridecock and bullminute walkcontinental breakfastflight pathkitchen facilitiesself containedspent nightsquiet locationsmall kitchentown centreonly stayed one night
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101 - 105 of 590 reviews
Reviewed 3 March 2017

I had the pleasure of spending a week with Lyn & Jeff and found them to be very friendly and extremely helpful. The breakfast was great and location good, if you like to walk. A short walk to convenience stores and places to eat. A...More

Thank Robyn2217
Reviewed 1 March 2017

Though after communicating with the owners we finally got the money back, we (2 persons in the same group) were charged a credit card admin fee due to the wrongful charge. I don't understand why the owner charged us additional fee when they knew the...More

Thank Beiqi Z
Response from Jeffrey L, Manager at Reef PalmsResponded 2 March 2017

Dear Beiqi Zhang, I am sorry for the misunderstanding on the refund issue. We srtive to give our customers the best service possible and although as explained to you on the phone it took a few days to sort through the payment issue as being...More

Reviewed 26 February 2017 via mobile

I've been all over the world and finally found this gem!!! You couldn't find a more friendly, helpful or accommodating place to stay in Cairns! From help with booking excursions to late check outs, it's like staying with family. Large rooms, nice pool area, cute...More

1  Thank beverly35
Reviewed 24 February 2017

My name is Steve, even though I have not stayed at this motel. I should like to commend Geoff (Manager/Owner) for his honesty, diligence and for going out of his way to return by post my wallet which was stolen from the "Cock and Bull...More

1  Thank 12genius
Reviewed 18 February 2017

Pros:Large clean and comfortable rooms; full kitchen; small private balcony; very nice pretty pool; friendly and helpful staff; breakfast included; free 10a.m. shuttle to the airport and free shuttles to downtown; short walk to Cairns' beautiful esplenade. Cons: Can't think of much not to like....More

Thank MtRainierDave
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$73 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$73 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (170)
Room & Suite (303)
Pool & Beach (53)
Dining (16)
Amenities (21)
Family and Play Areas (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
AndyP1998
4 August 2017|
AnswerShow all 7 answers
Response from Jay E | Property representative |
Breakfast included is not a cooked breakfast, If breakfast is included in your room rate , you can add a cooked breakfast for an extra $8.00
0
Votes
loveoftravel2015
5 April 2017|
AnswerShow all 7 answers
Response from triharder9990 | Reviewed this property |
You can easily call a cab or have it prearranged. The shuttles don't run that early.
1
Vote
tracyhenry
22 January 2017|
AnswerShow all 5 answers
Response from Dave R | Reviewed this property |
We arrived about 11 pm , got a taxi to the hotel , the staff knew we were coming and gave us a code to open the box where our room keys were . They told us what room we were in and that was that . very enjoyable hotel
0
Votes
Room Tips
"Rooms available on park side."
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"There is no lift so a ground floor maybe important for some guests."
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"There are ground floor rooms, if you have trouble wuth steps."
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"We were on the ground floor, it was excellent."
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