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Reef Palms

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#3 of 64 Hotels in Cairns
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Reef Palms
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568 Reviews from our TripAdvisor Community

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Showing 517: English reviews
Belfast, United Kingdom
Reviewed 15 August 2016 via mobile

We had a fantastic stay in Reef Palms. The owners could not have been kinder or more helpful - you can tell this is a family run business due to the care and attention they put into everything. The room was spotlessly clean and everything worked as it should, while the morning continental breakfast was very tasty. Last of all,...

Thank Andrew S
Sharon H, Owner at Reef Palms, responded to this review

Thank you, it is reviews like this that make our efforts all worth while and I know everyone at Reef Palms were thrilled to read your comments.

Adelaide, Australia
Reviewed 12 August 2016

The staff were very friendly, helpful with local information, and they had a full tour desk in reception office. The accommodation was very clean, well equipped and had all you need for a comfortable stay. The Reef Palms is well situated close to the Beach Esplanade, fantastic local pool, good restaurants, local transport and only 2km to the city centre....

Thank AbJulie
Sharon H, Owner at Reef Palms, responded to this review

Thank you, everyone at Reef Palms from our Managers, Housekeepers and Maintenance staff work hard to ensure guests enjoy their stay with us.

Port Macquarie, Australia
Reviewed 7 August 2016

The Service we received was fantastic. The people were very nice and accommodating and very helpful with advise of where is best to eat or what activities are worth doing. I would stay with Reef Palms again :)

Review collected in partnership with Amoma.com
Thank 123lashaeg
Sharon H, Owner at Reef Palms, responded to this review

Jeff and Lynn, our Management Team work very hard to ensure guests enjoy their stay at Reef Palms and they appreciated your feedback. If ever in Cairns again, we hope you will stay with us.

Maitland, Australia
Reviewed 26 July 2016

Great place to stay , the management were very helpful on our late arrival , thanks very much . the accommodation was very good , clean and comfortable . Our visits to Karanda were all organized , with pick up from the Hotel .

Thank Dave R
Sharon H, Owner at Reef Palms, responded to this review

Thank you for writing, we appreciate it very much when our guests find the time to review our Motel and staff.

Chard, United Kingdom
Reviewed 20 July 2016 via mobile

We booked to stay after 5 weeks travelling Australia in a camper. The host knew this so gave us a free upgrade to a spa suite which was fantastic. Kitchen area is a great size, bed very comfortable. Staff were so helpful and lovely! Thank you again!

Thank Katielglenn
Sharon H, Owner at Reef Palms, responded to this review

We figured after travelling for 5 weeks in a camper, a night in a Spa Studio would prove a hit with you! It was our pleasure to be able to offer the free upgrade.

San Francisco, California
Reviewed 19 July 2016

Hotel room has a full very well appointed kitchen. Our room felt large and well equipped to handle 2 adults and 2 children. Everything in the room is very clean. Manager is great and very welcoming. Happy to help with recommendations and bookings for activities. It is close to the waterfront, and approx 30 min walk to downtown.

Thank lanasf5
Sharon H, Owner at Reef Palms, responded to this review

Reef Palms enjoys welcoming families to stay, while our Studios do not have separate bedrooms, they offer excellent accommodation for guests willing to sleep in an open plan studio. We are so pleased you enjoyed your visit with us.

England, United Kingdom
Reviewed 18 July 2016 via mobile

I was very fortunate to stay 8 nights in the Reef Palm during my visit to Cairns. Immaculate and good sized accommodation. The manager Jeff, arranged our tour bookings and nothing was too much trouble. Super chap with a great team. Thank you x

Thank Deb170765
Sharon H, Owner at Reef Palms, responded to this review

Jeff was so pleased that you enjoyed your stay at Reef Palms and enjoyed the trips he helped you organize for you while in Cairns. Thank you very much for writing, everyone at Reef Palms appreciated your comments.

Reviewed 17 July 2016

Our stay at Reef Palms was wonderful. Jeff and his wife were great hosts. They offered us swim towels the day we went snorkeling and even a quick drop off at the docks. The rooms were very good sized. We had a queen and 2 singles for our kids. They are very happy not to have to share a bed...

1Thank Catherine C
Sharon H, Owner at Reef Palms, responded to this review

It was lovely to hear that you enjoyed staying with us. Jeff and Lynn try to make each guest's experience at Reef Palms memorable and they were thrilled to receive your feedback.

Christchurch, New Zealand
Reviewed 16 July 2016

Reception on arrival was warm and welcoming, along with offers for assistance regards any tours wanting to be arranged. Local information is also enhanced with an excellent guest compendium provided in the room Room itself is well laid out and quite spacious, with an excellent ensuite containing a decent sized bath/shower combination. All facilities are provided for, including in room...

1Thank FyingKiwi
Sharon H, Owner at Reef Palms, responded to this review

Everyone at Reef Palms was very happy you enjoyed your stay with us and if you are in the area again, we would sincerely welcome you back to stay with us again.

Reviewed 15 July 2016 via mobile

I stayed here for a few days in December with two friends. It is a nice motel in a quiet area of Cairns, airport is about 5-10 minutes drive away and the main town centre about 5 minutes drive or 25-30 minutes walk. The rooms are spacious and have a kitchenette which is quite handy. They were clean and while...

1Thank Redchariot

162 photos of this hotel

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Pool/Beach Area (21)
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Management photos: Courtesy of the property manager

All Management Photos (26)
Room/Suite (14)
Hotel & Grounds (5)
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11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Reef Palms

Address: 41-47 Digger St | corner McKenzie Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM342 - RM513 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Reef Palms 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Reef Palms Cairns
Reef Palms Hotel Cairns
Hotel Style:
#4 Romantic Hotel in Cairns
#6 Best Value Hotel in Cairns
#7 Family Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Reef Palms staff and other travellers.
15 questions
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Questions? Get answers from Reef Palms staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were upstairs facing the street and had a little balcony. Not too much traffic.”
sharonl263, 18 May 2017 | Read review
“We had the room right next to the swimming pool which was really nice.”
Shibac701, 17 May 2017 | Read review
“Breakfast was worth the little extra. It's very simple, but adequate.”
ICBM, 26 Apr 2017 | Read review
“Ground floor rooms are convenient if you have heavy luggage.”
EB873, 21 Apr 2017 | Read review
“We were on the ground floor, but the whole building was very quiet.”
InaC689, 17 Apr 2017 | Read review
5 of 5
US$87* /night
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Prices are for 1 room, 2 adults
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