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Cairns Harbour Lights

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1 room 2 adults 0 children
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Cairns Harbour Lights
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723 Reviews from our TripAdvisor Community

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Showing 687: English reviews
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Brisbane, Australia
Reviewed 2 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank L1555AYjuliem
Newcastle, Australia
Reviewed 5 days ago NEW

Loved it here. Beautiful hotel, massive rooms but the view is the deal breaker. If you are reviewing this hotel and thinking should I stay here - the answer is YES. Location is a plus perfect, there are NO negatives. Book it now

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Helpful?
Thank Rob P
Reviewed 2 weeks ago via mobile

Great location and good restaurants/bars on Boardwalk, also good proximity to tour boats and casino. Rooms very basic/dated, bathroom tiny, leaking toilet, reported but not fixed. Shower door has nothing to stop the water flooding the bathroom floor (all rooms the same - our friends also had to wring their bath mat out). Rooms serviced late in the day, returned...

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Helpful?
Thank Trish B
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Trish, Thank you for your feedback and I am sorry to hear that you were disappointed with your stay. I have already addressed your concerns with the housekeeping team, as your experience is certainly not reflective of our usual standard. I hope you would give us another chance to better serve you in the near future. Kind regards, Adriette

Coffs Harbour, Australia
Reviewed 2 weeks ago

This property advertises "Spectacular rooms ...amazing views", but that all depends on the room you get. We have stayed there before and had a great room with a good view. This time we were allocated a room on the 4th floor on the Southern side of the building. The room was tiny, and the view of the Hilton Hotel was...

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Helpful?
Thank mick s
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Mick, Thank you for sharing your experience, and I am sorry to hear that we were unable to fulfill your request. The hotel has various types of rooms within the inventory and the harbour view rooms are limited and usually are booked in advance. There is also Trinity View One bedroom apartments available, which offers views of the Trinity...

Suffolk, United Kingdom
Reviewed 2 weeks ago

We stayed in an apartment which had great views and right on the front. Staff were really helpful and facilities great. Choice of good restaurants all along the front. Ideal for any of the many reef cruises which all go from the Marina adjacent the hotel.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jonathanmJ8324QX
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Jonathan, Thank you for your great feedback. I will pass onto the team and we look forward to welcome you back next time. Kind Regards, Adriette

Caloundra, Australia
Reviewed 2 weeks ago

Again was greeted by friendly staff, room wasn't ready early, but, this was ok as we had a car and things to do. We were upgraded which was a pleasant surprise. Staying with two children in a two bedroom apartment was much more comfortable and relaxing for all of us. The location is wonderful as there are many restaurants right...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank BooBots
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear BooBots, Thank you for sharing your experience and I am glad to read that you have enjoyed your stay. We look forward to welcome you back in a few weeks time. Kind Regards, Adriette

Melbourne, Australia
Reviewed 3 weeks ago

Stayed in a three bedroom apartment it was looking a bit tired, the kitchen very basic. Supposed to be a harbor view unit but we looked out on to a old building had to go out onto balcony to see a bit of the harbour.

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Helpful?
Thank clifford1745
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Hi Clifford, Thank you for your feedback and I am sorry to hear that your room was not what you expected. At AccorHotels we only have two three bedroom apartments, and both those have unrestricted views of the harbour. I was wondering if you may have stayed with another provider, as multiple agencies manage rooms in the Harbour Lights building....

Atherton
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 398waynel
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Port Douglas, Australia
Reviewed 4 weeks ago

Spacious 1 bed harbour view apartment with great views, good location close to restaurants and marina. This apartment was bare in décor terms - not even a cushion for the couch. TV connection not working. No shower screen meant the bathroom floor was soaked after every shower!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank BevPD
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Bev, Thank you for taking the time to share your experience. We will certainly follow up the shower screen concern, as I can understand the inconvenience, please accept my apologies. I am also disappointed to hear that your TV connection did not work, and our maintenance crew will resolve this as well. I hope to be able to welcome...

Reviewed 4 weeks ago via mobile

The hotel staff, particularly Robin, were very helpful and professional. Robin helped us a lot with our last minute day tours and had excellent restaurant suggestions. The hotel itself was in an amazing location and had awesome rooms and facilities. It was right on the harbor and had access to several great restaurants and activities all around. The views from...

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Helpful?
Thank Sreeman
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Sreeman, Thank you for sharing such positive feedback. I will certainly pass it onto Robyn and the team, and we look forward to welcome you back. Kind Regards, Adriette

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Cairns Harbour Lights

Address: 1 Marlin Parade | CityPort Harbourfront Complex, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM513 - RM949 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Harbour Lights 4*
Number of rooms: 94
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Also Known As:
Cairns Harbour Lights Hotel Cairns
Harbour Lights Apartments Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Harbour Lights staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view is a must”
 of 5 bubbles 102robp, 22 Mar 2017 | Read review
“Specify a room overlooking the harbour when booking”
 of 5 bubbles 625micks, 13 Mar 2017 | Read review
“Go with a water view”
 of 5 bubbles petermT9033TL, 19 Feb 2017 | Read review
“Ask for a room close to the lifts, it is a huge building with spread out corridors. We were miles from the lift.”
 of 5 bubbles Angelry_1, 17 Feb 2017 | Read review
“If an Accor member go to the Pullman!”
  • Hotel Room
 of 5 bubbles Corey557, 16 Feb 2017 | Read review
5 of 5