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Cairns Harbour Lights

Orbitz.comUS$118*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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738 Reviews from our TripAdvisor Community

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Showing 701: English reviews
Reviewed 5 October 2015 via mobile

Just left hotel and I must say I can't imagine why the bad review? We did email a bit late to ask for a view but we're too late(no harm in asking though) but getting to the room we woke the next morning to a side view of the harbour which was lovely! In retrospect we weren't in the room...

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Helpful?
Thank B J
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear BJ, Thank you for your great feedback. I will certainly pass your feedback onto Angela and the team. Hope to see you back soon, Kind Regards, Adriette

Brisbane, Australia
Reviewed 29 September 2015

I was extremely disappointed in the facility. The room did not have a view and was poorly appointed. I needed to turn the fridge off as it was noisy. The walls were filthy. The bed was uncomfortable and there was only one pillow fore each guest that was flat. The TV was small. There was only a small table/desk. The...

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Helpful?
Thank johnpW8627RF
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear John, I am extremely disappointed to read about your experience. I can assure you that all of your concerns will be addressed and resolved within the relevant departments. I also wish to advise that we will be commencing our refurbishment in January next year, and I am sure the hotel will have a whole new look and feel. I...

Brisbane, Australia
Reviewed 28 September 2015

They gave me a lovely big room on the 11th floor overlooking the water and the streets below. The room had a kitchen and its own laundry. I couldn't fault my stay there. The place was modern and very clean and close to some very nice reataurants on a boardwalk on the water.

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Helpful?
Thank Elaine H
CNSHarbourLights, Manager at Cairns Harbour Lights, responded to this review

Dear Elaine, Thank you for your great feedback. I willcertainly pass it onto the team and I hope to see you back in Cairns soon. Kind Regards, Adriette Meyer

Sydney
Reviewed 25 September 2015 via mobile

Very disappointed in not only the condition of the room (stained carpet and furniture, bad odour from upholstery and hallway) but the poor unwelcoming reception upon first arrival when we found we could not check into our room early (we understand this fully but to receive no words of help from a person who was supposed to be the GM...

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Helpful?
Thank Demanding88
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Demanding88 Thank you for your feedback and I do apologise for your experience during check in. I was hoping that you could please provide the details of your booking, so I can investigate it further. Kind Regards, Adriette

Gympie, Australia
Reviewed 23 September 2015

The service was great, the room was beautiful, with views of both the harbour and the city from the balcony. with only a short walk to so many great eateries, night markets and entertainment on the street. Right out side we had access to the harbour to go on our trip to the reef. In our eyes it was the...

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Helpful?
1Thank Jerry T
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Jerry, Thank you for taking the time to provide such positive feedback. I will certainly pass onto the team. Kind Regards, Adriette

Reviewed 16 September 2015 via mobile

Overall it was a very good experience. The location is excellent as everything is within a short stroll (tourism, shopping, food, casino, parks). We all really liked the ultra modern design as well, however I do not completely agree with the open bathroom design into the master bedroom. For new couples some privacy is good! Staff were friendly though there...

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Helpful?
Thank Robert H
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Hi Robert, Thank you for your great feedback. I will certainly pass your positive comments onto the team. I also appreciate your feedback regarding the bathrooms. Kind Regards, Adriette

Brisbane, Australia
Reviewed 7 September 2015

I have been to Cairns several times recently for work and thought this looked like a good place to stay when I went back on holiday. The hotel is less than 10 years old, but the rooms were showing signs of wear and tear. In particular, the bathroom door was a struggle to open and close. The room was spacious...

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Helpful?
Thank Minda84
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Minda84 Thank you for your feedback and I am please to let you know that we will be starting our soft refurbishment during the first week of December, which will give the hotel a whole new look and feel. I look forward to welcome you back to our newly refurbished hotel. Kind Regards, Adriette

Cairns, Australia
Reviewed 5 September 2015

The staff were just lovely, the room huge and location spectacular! I read through some reviews and was very anxious before I checked in but my stay exceeded my expectation. The room was very clean and while some furntiure will require an update (e.g coffee table) you will not get better for the price paid.......this should be $300 a night...

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Helpful?
Thank vbrown5318
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear VBrown, Thank you very much for your positive feedback. I will certainly pass it onto my team, who will be encouraged to keep on providing the service that they are. I appreciate your feedback and thank you for taking the time to tell us about your experience. I look forward to welcome you back, Kind Regards, Adriette

Reviewed 2 September 2015

Located at the end of the Cairns Esplanade Harbour Lights is nice and close to everything in Cairns. It's a short walk to Bars, Resturants and of course all the Tourist Shopping. Very Clean and reasonably priced. Only shortfall is it's essentially an apartment complex so doesn't have room service to speak of, however a number of restutants down stairs...

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Helpful?
Thank Paul T
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Paul, Thank you for your feedback. With the wide variety of restuarants surrounding the property, we have seen that guests prefer to soak up the views on the boardwalk or pier. We do have an agreement with Dundees Restaurant, who delivers room service for your convenience. Kind Regards, Adriette

Yungaburra, Australia
Reviewed 1 September 2015 via mobile

Me and my new wife wanted another couple of days in cairns right around the start of the big festival and harbour lights where just so helpful and well priced we couldn't have asked for a better room lots of space everything a new husband and wife could want.

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Helpful?
Thank Denis R
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Denis, Thank you for your positive feedback. I am glad you enjoyed your stay, and hope you will come back for your anniversary. Kind Regards, Adriette

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Cairns Harbour Lights

Address: 1 Marlin Parade | CityPort Harbourfront Complex, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM443 - RM913 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Harbour Lights 4*
Number of rooms: 94
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Also Known As:
Cairns Harbour Lights Hotel Cairns
Harbour Lights Apartments Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Harbour Lights staff and other travellers.
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Questions? Get answers from Cairns Harbour Lights staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was at the back of the hotel and still had views of the water, as wella s the unternland, Room 907”
895darrellp, 23 May 2017 | Read review
“view over the waterfront is best”
skyetime, 10 May 2017 | Read review
“If you want the views of the ocean/harbour you need to book 2-3 bedroom units apparently not 1 bedrooms.”
G2223ALandrewh, 12 Apr 2017 | Read review
“Get a room with a view”
Steve-70, 11 Apr 2017 | Read review
“Any room is nice but the higher up the better views.”
Stavros1953, 11 Apr 2017 | Read review
5 of 5
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US$118* /night
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Prices are for 1 room, 2 adults
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