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01/01/2018 02/01/2018
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    Cairns Harbour Lights

    1 Marlin Parade | CityPort Harbourfront Complex, Cairns, Queensland 4870, Australia
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    01/01/2018 02/01/2018
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    SAVE US$67
    Traveller (314)
    Room & Suite (120)
    Pool & Beach (7)
    • Excellent36%
    • Very good41%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “great location” (150 reviews)
    “tour boats” (10 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
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    1 Jan2 Jan
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (807)
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    201 - 205 of 767 reviews

    Reviewed 16 March 2016 via mobile

    Rooms were old and dirty but the staff were great to sort out my visit. I was about to change hotel until the staff really helped me out. Good location. Nice rooftop pool but the gym could be better. Robyn was great helpMore

    Thank Alexis D
    Response from CNSHarbourLights, Manager at Cairns Harbour LightsResponded 17 March 2016

    Hello Alexis Thank you for your review. I'm glad to hear that when you had an issue with the room the staff rectified the issues. I will pass on the positive feedback to Robyn. Thank you again for sharing your experience, and we hope your...More

    Reviewed 15 March 2016

    My initial reaction when booking in was that this hotel was no better than the Ibis chain. Very clinical. Once I was in the room, with no direction from staff, I was convinced it wasn't worth the money. The car park was full so we...More

    Thank Larraine C
    Response from CNSHarbourLights, Manager at Cairns Harbour LightsResponded 17 March 2016

    Hello Larraine C Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards Shelly Cuthbertson Hotel Manager

    Reviewed 12 March 2016

    do not expect a typical accor style service when you stay here. at best, this is a service apartment under accor's name. having said that, the location of this property is superb. 2 min walk to the tour center where you could find a wide...More

    1  Thank travel_man_hk
    Response from CNSHarbourLights, Manager at Cairns Harbour LightsResponded 16 March 2016

    Hello travel_man_hk Thank you for taking the opportunity to review our hotel. I am disappointed to read that your stay did not meet expectation, please accept my sincerest apologies. I am sorry that the internet in your room was not working unfortunately the entire building...More

    Reviewed 7 March 2016

    They changed me to a waterfront room when the room I booked was late being vacated, this was good customer service, the staff at the desk were great! Warren was such a nice man and especially Robyn who went those extra few yards to help...More

    1  Thank jamesarchitect
    Response from CNSHarbourLights, General Manager at Cairns Harbour LightsResponded 11 March 2016

    Dear James, Thank you for taking the time to share your experience. I will certainly pass this positive feedback on to Warren and Robyn. We look forward to welcome you back, Kind Regards, Adriette

    Reviewed 5 March 2016

    The tall skinny lady on staff has a personality issue , is very rude and seems to be on a power trip to say the least. Completely SOULLESS!! Great location but bad service don't expect much!!! Same goes for the Boat Shed as you venture...More

    1  Thank Kylie S
    Response from CNSHarbourLights, General Manager at Cairns Harbour LightsResponded 7 March 2016

    Dear Kylie, Thank you for your feedback and I am sorry to hear that your interaction with the staff was not pleasant. This is certainly not feedback we are used to receive. I am having trouble pin pointing who you are referring to, as the...More

    Awards & Recognition
    GreenLeadersSilver level
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$120 - US$227 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 94
    • Reservation Options
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    • Location
    • Australia >
    • Queensland >
    • Cairns Region >
    • Cairns
    • Also Known As
    • Cairns Harbour Lights Hotel Cairns ,
    • Harbour Lights Apartments Cairns
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    Traveller (314)
    Room & Suite (120)
    Pool & Beach (7)
    Dining (5)
    Hotel & Grounds (176)
    Bathroom (6)
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    Ask a question
    Questions & Answers
    9 July 2017|
    AnswerShow all 3 answers
    Response from Mandy H | Reviewed this property |
    Both pool and spa are cold
    Lynne M
    14 June 2017|
    AnswerShow all 2 answers
    Response from margaretgE3455SE | Reviewed this property |
    1. Pay for movies only 2. Fox sport 3 channels 3. Plenty of restaurants very very close to, plus some restaurants will provide room service.
    Lynne M
    14 June 2017|
    AnswerShow all 3 answers
    Response from Ed C | Reviewed this property |
    it has movie channels and food is definitely Available
    Room Tips
    "Ask for Harbour view room"
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    "get a room with marina view for the large balcony, however it costs more so a city view is fine too and walk..."
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    "Pay extra and get water veiws"
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    "Water views room"
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