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Grosvenor in Cairns

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Grosvenor in Cairns
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132 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Cairns, Australia
Reviewed 25 January 2015

The bad points: We had a two bedroom unit where both bathrooms had mould growing in the shower, floor and celling. When I apologised to the cleaning lady about there being mould on the towels that I'd rubbed off the shower and the floor she replied "Don't worry, Love! It'll come out in the wash". Not the response I was...

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3Thank Karen B
Reviewed 25 January 2015

This is a belated review, but we stayed there a little over 8mths ago, and I cannot say a bad word about it. The managers (owners?) went out of their way outside of normal reception hours to replace the DVD player that was not working in my room. Always friendly to the guests, especially over enthusiastic children who have to...

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Thank AliciaB86
Kelowna, Canada
Reviewed 26 November 2014

This is definitely not a Tripadvisor 4 dots hotel as we were led to believe, it's more of a 2.5-3 dots hotel. I've since come to find out after staying in hotels for 4 weeks in Australia that a number of the hotels that were booked in North America (NA) before we left, were over-rated compared to NA standards. The...

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Thank DebT57
Brian099, Manager at Grosvenor in Cairns, responded to this review

Hi Deb - Thank you for taking the time to leave a review of your stay at Grosvenor in Cairns. The Tripadvisor 4 dot rating is not a rating we provide - it is a reflection of the total reviews for a particular property. Whether a property is really 2.5,3 or 4 is really a 'subjective' opinion and I've found...

Reviewed 2 October 2014 via mobile

We stayed for 4 nights, it was booked through an agent. It was a bit far from the esplanade but the cost of a taxi is insignificant. The facilities and the staff both seemed a bit tired. Our TV didn't work properly and there were some other things that need a refresh, like the beds. The staff were helpful, but...

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1Thank Aaron N
Bucharest, Romania
Reviewed 24 September 2014

I was on holiday in Australia and I lived in this hotel. Very friendly and helpful, I had access to the computer in the lobby for free, whenever he was free, the atmosphere very pleasant. At one point we had ants in the room and they were ousted .Transport to and from the airport was planned at the reception, as...

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1Thank Anca-Rodica T
Marche, Italy
Reviewed 22 September 2014

It can't be a 4 stars hotel!!!! There is no lift and my room Was at the Third floor ! The room Was quite big but the furniture is old. They didn't make up my room and and they didn't change my towels! I had to ask them! I had breakfast included but I found out that breakfast Was a...

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2Thank jade99
San Francisco, California
Reviewed 16 September 2014

Based on the reviews here, we thought this would be a good value. The receptionist kindly stayed past the normal hours for our late flight arrival, which I appreciated very much. The amenities and the room reminded me of college dorms -- sufficient, although nothing fancy. Not much bathroom counter space. That was quite alright because we would be out...

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Thank Kat L
Sydney, Australia
Reviewed 15 September 2014

I stayed here for 2-weeks in Sep-2014. Good location, not a long walk to Esplanade or city. Pretty quiet at nights, comfortable bed etc. I didn't use the pool or other amenities so cannot comment. The free gym access very short walk is great, huge gym. WI-FI - The 'free' wi-fi was very unreliable & at times unusable. Staff told...

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1Thank Twodogs161
Mooroopma
Reviewed 28 August 2014

Close to everything cock bull restusrsnt. 5 min walk itlianian resturst. There is bakery Chinese kabas. Fish and chip pizza liquor land all you can choose from other food comforablie catch bus we were very happy with our stay even a 15 min walk to esplanade you walk down the street cross over at hospital entrance and the end of...

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Thank Amanda P
Wollongong, Australia
Reviewed 21 August 2014

The room was terrific and pool and barbecue area nice and private. The staff are very helpful, The Grosvenor is ideally located near shops, a hotel and a number of different restaurants, The CBD and marina are only a short bus trip away. We very much enjoyed our week there and will very likely stay there again.

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Helpful?
Thank Barbara B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Grosvenor in Cairns is the perfect venue for your holiday or business trip to Cairns in Tropical North Queensland. Affordable, spacious, clean, comfortable 1 and 2 bedroom, fully self contained holiday apartments set in a tropical garden setting complete with solar heated pool/spa. Studios (no cooking facilities) are also available. The resident on-site managers will provide every assistance from booking tours to finding a good restaurant. NEW- WiFi internet access is now totally FREE in all apartments and outside areas. The 24 hour a day - 7 days a week gym / fitness center located only 200 meters away is also now totally FREE for all of our guests to use during their stay. Resdtaurants, Hotel, Supermarket, Bottle Shop, Take Away (Pizza, Fish & Chips, Chinese, Thai, Kebabs) all within 250 metres. ... more   less 

Additional Information about Grosvenor in Cairns

Address: 186 McLeod Street | Corner Grove Street, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: RM343 - RM529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grosvenor in Cairns 4*
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from Grosvenor in Cairns staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I wake up every morning to bird song and the trickling of water in the pool. Upper floor should be quieter for the late risers.”
 of 5 bubbles linungk, 18 Dec 2016 | Read review
“Rooms up top would be quieter as it is fully tiled.”
 of 5 bubbles robandmirry, 16 Oct 2016 | Read review
“The apartments are worth the little extra price from the studio!”
 of 5 bubbles fitce0213, 2 Oct 2016 | Read review
“Try to specify a ground floor apartment if you have walking difficulties”
 of 5 bubbles allanng2004, 8 Apr 2016 | Read review
“We had a room on 2nd floor & was pretty good noise wise. Room with a full kitchen is best if staying a number of nights.”
 of 5 bubbles 461brendaw, 16 Feb 2016 | Read review
5 of 5