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Mantra Heritage

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Traveller (116)
Room & Suite (36)
Pool & Beach (25)
Overview
  • Excellent32%
  • Very good38%
  • Average17%
  • Poor9%
  • Terrible4%
Travellers talk about
“great location”(115 reviews)
“the main street”(69 reviews)
“dual key”(6 reviews)
AMENITIES
Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
4 Star Hotel
All hotel details
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Reviews (583)
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577 results
Traveller rating
188
208
100
56
25
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LanguageEnglish
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188
208
100
56
25
Show reviews that mention
All reviewsgreat locationthe main streetdual keyswim up roommiddle of townbath showerpool areabbq areacentral locationsecure parkingmacrossan stgreat roomclose to shopscoles supermarketone bedroom apartmentwalking distance to everythingreception staff
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1 - 5 of 577 reviews
Reviewed 3 days ago

Mantra Heritage is in a prime location being in the middle of town, however if you are light sleepers keep this in mind as there are many bars/restaurants in the main street. A noisy 24 hour service station opposite also attracts people all hours of...More

Review collected in partnership with this hotel
Thank fsmith526798
Response from Tammy G, Supervisor at Mantra HeritageResponded yesterday

Dear fsmith526798, Thank you kindly for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience at the Mantra Heritage and we would love to have you back in the future. Feel free to request a room away...More

Reviewed 1 week ago

Great location. Walking distance to all shops and restaurants. Staff friendly and helpful with booking tours. Kids loved the swim out pool room, however one bedroom better suited for a couple than a family of three. But having said that the room was lovely and...More

Review collected in partnership with this hotel
Thank Meegs208
Response from Tammy G, Supervisor at Mantra HeritageResponded 1 week ago

Dear Meegs208, Thank you kindly for sharing your positive feedback. This is very important to us. We are thrilled that you were able to stay with us and enjoy our superb facilities. Feel free to join our wonderful loyalty program to receive discounts and benefits...More

Reviewed 1 week ago

We have stayed her two years in a row. The highlight of this property is the location. You are right on the main street with everything an easy walking distance. The pools are great with the larger and more shallow one being perfect for my...More

Review collected in partnership with this hotel
Thank Courtney S
Response from Tammy G, Supervisor at Mantra HeritageResponded 1 week ago

Thank you kindly for sharing your positive feedback. This is very important to us. We are thrilled that you enjoy our location. We hope that you return in the near future. Feel free to join our wonderful loyalty program to receive discounts and benefits on...More

Reviewed 2 weeks ago

You need to replace the carpet. You need to Include more cutlery. Definitely can Improve the Internet - Ipaid $40 for 3 days and I was barely able to use it for 1 hour in total. I stayed 3 nights but my room wasn't serviced...More

Review collected in partnership with this hotel
Thank Aunty D
Response from Tammy G, Supervisor at Mantra HeritageResponded 1 week ago

Dear Auntie D, Thank you for sharing your feedback. This is very important to us and the continual improvement of our service. I am sorry to hear that you were unsatisfied with your Wi-Fi network connection. We have since improved on our connection immensely. I...More

Reviewed 2 weeks ago

Located perfectly in the middle of town. Lots of stairs around the place for access to various levels. Room was great, few minor maintenance issues which i left on a report. Pool is a good space. Staff were friendly. Only an initial clean of the...More

Review collected in partnership with this hotel
Thank DAJ171
Response from Tammy G, Supervisor at Mantra HeritageResponded 1 week ago

Dear DAJ171, Thank you kindly for sharing your helpful feedback. We will certainly be using this to improve on our guest experience. We are delighted to hear that you will be returning to stay with us again! We look forward to it! Feel free to...More

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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$99 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Port Douglas
#20 Luxury Hotel in Port Douglas
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$99 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Family Hotel in Port Douglas
#20 Luxury Hotel in Port Douglas
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (116)
Room & Suite (36)
Pool & Beach (25)
Dining (3)
Questions & Answers
Ask a question
Claire & D
11 March 2018|
AnswerShow all 3 answers
Response from Robyn B | Property representative |
Hi Claire & D - we have two pools at Mantra Heritage - Yes they are. One is solar heated and the other by an electric heating unit. We look forward to welcoming you in May!
0
Votes
Ravi K
23 February 2017|
Answer
Response from FoodCritic54 | Reviewed this property |
Mantra Heritage has a lot of stairs/steps. You will need to ask the hotel direct. Best I can offer.
0
Votes
Astrid F
5 October 2016|
Answer
Response from travdude26 | Reviewed this property |
Hi,Not all rooms have private spa's
0
Votes
Room Tips
"Ask for a double with a spa."
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"Ask for a swim out, we always paid the extra for this option."
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"Rooms over the pool are a bit noisy and any activity at the BBQ area is clearly heard at night."
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"Get a room that is either close or overlooks the pool."
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