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Reef Club Resort

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Reef Club Resort
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208 Reviews from our TripAdvisor Community

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Showing 204: English reviews
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c-ellen-blake
Reviewed 18 February 2017 via mobile

Stayed here with two kids in a 2bd apartment. Resort is a little run down bt clean and tidy. A block from the beach. Pool was much smaller that the web photos made it look which was dissapointing and there were very few chairs or umbrellas around the pool. Walking distance into town. Ok value for a mid range hotel.

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Thank c-ellen-blake
Stevinson, California
Reviewed 4 February 2017 via mobile

Some one in the group booked it on airbnb. Nice place, nice pool, friendly front desk, town shuttle pick up right across the street, 5 min walk to 4 mile beach, 10-15 min walk to main shopping and restaurants as well as the marina. Buuut.. no wifi, no towel service, no extra toilet paper, no elevators, would rather have stayed...

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Thank K0conut
Trip A, Guest Relations Manager at Reef Club Resort, responded to this review

Dear K0conut Thank you for your review. We would like to mention that all guests that book directly with our on site team have access to the wifi system trough out the building as part of their package. Out let apartments or privately booked apartments (such as via Airbnb) may not have this facility included. As a self contained apartment...

Brisbane, Australia
Reviewed 22 January 2017

We booked the Reef Club based on the price, location and the look of the swimming pool. Our family spent a 9 day holiday at the reef and the location suited us as 4 mile beach is just a short walking distance and the main town centre is only just up the road .We found the staff very welcoming and...

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1Thank ricarnic
Trip A, Guest Relations Manager at Reef Club Resort, responded to this review

Dear Ricarnic Thank you for your time in reviewing Reef Club - we are glad to read you enjoyed your stay with us. We hope to welcome you back to Port Douglas in the future.

Reviewed 8 January 2017 via mobile

Me and my partner enjoyed a 10 day stay at The Reef Club, we stayed in unit 56 (3rd level) and it was lovely. The garden around the pool area gave it a nice feel and felt relaxing. The only thing we didn't enjoy was the location of the dryer/washing machine, however luckily enough we didn't have to use it...

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Thank Carl G
Reviewed 5 January 2017

Just spent 9 days at the Reef Club and from the moment we booked we were very happy with the service from booking online to our welcoming reception on arrival, we received all the info about the resort given great directions and a tip for a 1st night place to eat, then we got to our room, fantastic just like...

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1Thank Dave C
Australia
Reviewed 4 January 2017 via mobile

No lift! Limited reception hours. Pool towels cost $2 each so if you arrive after hours you do not have a towel to use at the pool. No face washer, shower in bath tub, could not regulate the shower temperature & got scalded one night! Only the half flush on the toilet worked. No table or chairs inside-out on the...

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2Thank Aussie2U
Trip A, Guest Relations Manager at Reef Club Resort, responded to this review

Dear Aussie2U We are sorry you did not find your stay as enjoyable as other guests. We would like to address a few of the points you have raised. There is no lift at the Reef Club - but we do not advertise we have a lift, if fact we make a point as much as possible that there is...

Southampton, United Kingdom
Reviewed 22 December 2016

Nice little apartment in a small complex. Lovely pool set amongst gorgeous trees and flowers. Helpful Reception staff. Short walk to 4 mule beach and bus stop opposite for trip into town. Great for visiting the Great Barrier Reef and the Daintree Rainforest.

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Thank Beeinch
Evergem, Belgium
Reviewed 12 December 2016 via mobile

Nice Mediterranean style hotel with convenient location. 2 bedroom suites good for families and are quite airy and spacious. On site basement parking very useful. Note that reception only operates during business hours as this is a small complex. Only downside was crappy wifi reception in the room. Come on guys invest in a better antenna!

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Thank Neil646
Trip A, Public Relations Manager at Reef Club Resort, responded to this review

Dear Neil646 Thank you for your time in reviewing Reef Club Resort. We are glad to read you enjoyed your stay with us. We look forward to welcoming you back to Reef Club Resort Port Douglas in the future. Thanks Reef Club Resort Management

Reviewed 9 December 2016 via mobile

When we arrived we were given our room keys and pointed in the direction of our room which was located in tower two and room number 31.  As soon as we opened the door to our room a very strong odor hit us with such a force we both instantly got headaches, upon investigation we found a plug in fragrance...

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4Thank Kiera1984
Trip A, Public Relations Manager at Reef Club Resort, responded to this review

Dear Kiera1984 We are saddened to read your review of Reef Club Resort, as we were when we read your original email to Groupon. We have replied to you via Groupon's customer service and explained the resort's position on your stay so just to clarify a few points of your review. The housekeeping team have a thorough schedule when servicing...

Copacabana, Australia
Reviewed 2 December 2016

Ok it,s not a 10 star resort, but we booked a 2 bedroom unit and was at a great price. The unit had all you needed and it was not far from town. Staff were great when ever we needed something. Would stay there again.

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Thank paulpY1238XP

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Airport Transportation
Official Description (provided by the hotel)
Providing the perfect base to explore the nearby Great Barrier Reef and Daintree Rainforest, Reef Club Resort offers quality 4 Star accommodation in an excellent location. Reef Club is just a minute's walk from the world famous 4 Mile Beach and a 10 min stroll from the vibrant Cafes, Bars and Restaurants of Macrossan St. The self-contained apartments have a rustic Mediterranean feel with terracotta floors, timber louvers and earthy tones reflecting the tropical style of North Queensland. Offering one and two bedroom apartments, Reef Club is the perfect getaway for couples and families. After a day taking in the sights and sounds of the many Port Douglas attractions and tours, Reef Club provides a private ambience and cool retreat in the tropics. Surrounded by tropical foliage and shady palms the swimming pool and outdoor spa is the perfect place to bask in the tropical sun or have a barbeque where you can enjoy fresh local seafood. ... more   less 

Additional Information about Reef Club Resort

Address: 62-64 Davidson Street, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Price Range: RM442 - RM766 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Reef Club Resort 4*
Number of rooms: 60
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Also Known As:
Reef Club Hotel Port Douglas
Hotel Style:
#12 On the Beach Hotel in Port Douglas
#15 Top resorts Hotel in Port Douglas
#29 Luxury Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Reef Club Resort staff and other travellers.
2 questions
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Canberra
over a year ago

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Questions? Get answers from Reef Club Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony Room overlooking the pool, magic!”
 of 5 bubbles ricarnic, 21 Jan 2017 | Read review
“Ask for a balcony room overlooking the pool area sensational”
 of 5 bubbles D3208SWdavec, 4 Jan 2017 | Read review
“Apartment 20”
 of 5 bubbles Beeinch, 22 Dec 2016 | Read review
“Pick rooms in the back block, away from the road.”
 of 5 bubbles paulpY1238XP, 2 Dec 2016 | Read review
“We got room 3 same as last time - ground floor, quiet, near the front of the hotel, too easy.”
 of 5 bubbles Lee_From_Aust, 9 Nov 2016 | Read review
5 of 5